See more Collapse

Aftersales Manager

1 month ago

Newbury UK, West Berkshire, United Kingdom Marshall Motor Group Full time

Aftersales Manager – Volkswagen Newbury

Hours: Monday to Friday 8am-6pm, 45 hours per week

Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place

Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.

Who we are


Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.


We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.


The Role



We are seeking an experienced Aftersales Manager for Marshall Motor Group’s for Volkswagen Newbury. This role will see you lead day to day operations for our busy service and parts divisions, with a team of around 20. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and offers the right candidate an excellent career development opportunity.

To support you in your personal development and growth, you will have full access to Marshall Training to help you build on your current skillset and further your career through our training and development and succession plan.



What will I do?


As an Aftersales Manager, you will have overall accountability for people and financial performance for your assigned dealership. With support from your General and corporate support functions, you will:



  • Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
  • Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
  • Oversee the service, parts, managing stock control and assets
  • Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
  • Accurately report on dealership reporting, in line with group reporting frameworks
  • Develop and roll out a dealership marketing and publicity strategy to support objectives
  • Support the dealership to consistently achieve high levels of customer satisfaction
  • Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements


What do I need?



Given the nature of our Newbury dealership, it is essential that you have strong aftersales leadership experience within a Franchise, with knowledge across service and parts.

Manufacturer experience with Volkswagen would be beneficial, but isn’t essential to the success of this role. In addition to your previous experience, we are seeking individual who display the following attributes:



  • Strong leadership skills with the ability to lead and motivate a large and diverse team
  • A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
  • Strong analytical and problem solving skills, with the ability to foresee potential barriers
  • A commitment to the Marshall Values of People, Customers, Integrity and Innovation


Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

We have other current jobs related to this field that you can find below

  • Aftersales Manager

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen NewburynHours: Monday to Friday 8am-6pm, 45 hours per weeknIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in placenBenefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK's largest car dealer groups representing 23 of...

  • Aftersales Manager

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK's largest car dealer groups...

  • Aftersales Manager

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Jago Consultants Full time £50,000

    Salary: OTE up to £50,000 Depending on Experience Our client is a busy main dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department. To oversee all aspects of the Service Department operations Reviewing CSI surveys and other measures for monitoring customer satisfaction To challenge and...

  • Aftersales Manager

    1 day ago

    Plymouth, UK, South West England, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Plymouth AudiHours: Monday to Friday 8am-6pm, 45 hours per weekSalary: £50,000 basic salary, plus generous OTE and Bonus Scheme in placeBenefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s...

  • Bmw Sales Representative

    2 weeks ago

    Newbury, West Berkshire, United Kingdom OEConnection Full time

    Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.Position SummaryTo grow the trade parts sales through OEM NSC and distribution partners'...

  • Motorhome Handover Specialist

    2 weeks ago

    Newbury, West Berkshire, United Kingdom Performance Resourcing Full time

    Motorhome Handover SpecialistNorth West HampshireUp to £31,200 p/annumWe are recruiting a Motorhome Handover Specialist for our clients Motorhome Centre in the North West Hampshire area.As a Motorhome Handover Specialist, you will play a crucial role in ensuring a smooth and exceptional experience for our customers during the Motorhome handover process....

  • Mobile Vehicle Technician

    1 month ago

    Newbury, West Berkshire, United Kingdom Octane Recruitment Full time

    Mobile Vehicle Technician / Roadside Technician vacancyLocation: Newbury areaSalary: ph / 29,700 basic (Rising to 31,800 following probation) OTE 42,500 Hours: Monday to Friday, 1 in 3 Saturday's. 35-hour contract. Ref: OC17743We have exciting new opportunities for Mobile Vehicle Technicians / Roadside Technician. We are recruiting across the Newbury so we...

  • Service Manager

    1 day ago

    Shoreham-By-Sea, UK, West Sussex, United Kingdom HTC Group Full time

    HTC is a privately owned group which began in 1970 under the Vales Group of companies in Watford, Herts. They were one of the first dealers to take on a DAF franchise in the UK. The company was acquired by Ballyvesey Holdings in 2007, a privately owned group established in 1970 whose main activities are in road transport, trailer manufacturing, vehicle and...

  • Assistant Service Manager

    2 weeks ago

    Bognor Regis, UK, West Sussex, United Kingdom Pembrook Resourcing Full time

    Assistant Service Manager Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team. The role -The successful candidate will assist in taking leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service...

  • Service Manager

    2 weeks ago

    Huddersfield, UK, West Yorkshire, United Kingdom Stratstone Full time

    Service LeaderStratstoneMercedes, HuddersfieldOTE up to £61,152 with company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales servicesCan you bring a passion for incredible customer service to a new career as Service...

  • North Europe

    4 weeks ago

    Slough, UK, Berkshire, United Kingdom Maserati Full time

    Organizational Area: CommercialRole perimeter: UKLuxury, sport and style expressed through unique cars. This is Maserati’s mission and it has always pursued that mission by creating high-performance automobiles with timeless Italian style, bespoke interiors, and effortless power with a signature sound.Maserati produces a complete range of unique cars,...

  • General Manager

    4 weeks ago

    Horsham, UK, West Sussex, United Kingdom Marshall Motor Group Full time

    General Manager-Volkswagen HorshamHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK’s largest car dealer...

  • General Manager

    6 days ago

    Gloucestershire, UK, South West England, United Kingdom Marshall Motor Group Full time

    General ManagerHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a Generous OTE Scheme in placeBenefits: Private Health Care, Company Car, Private Fuel, 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK’s largest car dealer groups representing...

  • Inside Sales Representative

    1 day ago

    Horsham, UK, West Sussex, United Kingdom IZ Recruit Full time

    Our client embodies family, respect, loyalty, quality, innovation, passion, inspiration, and fun. These are the values you will reflect in your daily work. This business was originally established as a family business and remains as such to this day, allbeit operating on an international scale.What we are happy to offer you:A competitive salary of £23,500...

  • Inside Sales Executive

    3 days ago

    Birmingham, UK, West Midlands, United Kingdom Johnson Controls International Full time

    Join the Johnson Controls Team and Shape the Future!As a global leader in smart, healthy, and sustainable solutions, our teams play a crucial role in supporting various sectors worldwide, including Cruise, Offshore, Navy, and Marine. It's likely that HVAC, Refrigeration, or Life Safety Systems in these sectors have been provided, installed, or serviced...

  • Aftersales Manager

    4 weeks ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen NewburynHours: Monday to Friday 8am-6pm, 45 hours per weeknIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in placenBenefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areMarshall Motor Group is one of the UK’s largest car dealer groups representing 23...

  • Aftersales Manager

    1 month ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per weekIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we areMarshall Motor Group is one of the UK’s largest car dealer groups representing 23...

  • Aftersales Manager

    4 weeks ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per weekIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areReady to make your application Please do read through the description at least once...

  • Aftersales Manager

    4 weeks ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per weekIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we areMarshall Motor Group is one of the UK’s largest car dealer groups representing 23...

  • Aftersales Manager

    4 weeks ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per weekIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.Who we areReady to make your application Please do read through the description at least once...

  • Aftersales Manager

    4 weeks ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per weekIndustry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we areMarshall Motor Group is one of the UK’s largest car dealer groups representing 23...

  • Aftersales Manager

    4 weeks ago

    Newbury, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car dealer groups...

  • Aftersales Manager

    4 weeks ago

    Portsmouth, UK, Hampshire, United Kingdom Pembrook Resourcing Full time

    Aftersales ManagerPembrook Resourcing are currently seeking an aftersales manager on behalf of our client, A well renowned dealership group in the area. Job Description For this role you will ideally need extensive experience in running a Service/Aftersales department within a main dealership in the UK. You will manage and control WIP, warranty and...

  • Aftersales Manager

    4 weeks ago

    Newbury, Berkshire, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car dealer groups...

  • Aftersales Manager

    1 month ago

    Newbury, Berkshire, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car dealer groups...

  • Aftersales Manager

    3 weeks ago

    Newbury, Berkshire, United Kingdom Marshall Motor Group Full time

    Job Description Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car dealer...

  • Aftersales Manager

    4 weeks ago

    Newbury, Berkshire, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of...

  • Aftersales Manager

    1 month ago

    Newbury, Berkshire, United Kingdom Marshall Motor Group Full time

    Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of...

  • Aftersales Manager

    3 weeks ago

    Newbury, Berkshire, United Kingdom Marshall Motor Group Full time

    Job Description Aftersales Manager – Volkswagen Newbury Hours: Monday to Friday 8am-6pm, 45 hours per week Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Marshall Motor Group is one of the UK’s largest car dealer groups...

  • Aftersales Manager

    2 weeks ago

    Indian Queens, UK, St. Columb, United Kingdom Pembrook Resourcing Full time

    Aftersales ManagerPembrook Resourcing are currently seeking an aftersales manager on behalf of our client, A well renowned dealership group in the area. Job DescriptionFor this role you will ideally need extensive experience in running a Service/Aftersales department within a main dealership in the UK.You will manage and control WIP, warranty and debtors as...

  • Motorhome Aftersales Advisor

    2 weeks ago

    Newbury, United Kingdom Performance Resourcing Full time

    **Motorhome Aftersales Advisor** North West Hampshire We are looking for a **Aftersales Advisor **for a **Motorhome Dealership** in the **North West Hampshire **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and experience in a...

  • Aftersales Manager

    2 weeks ago

    Salford, UK, Greater Manchester, United Kingdom Marshall Motor Group Full time

    Aftersales Manager - Mercedes Benz and SMART Bolton Hours: Monday to Friday 8am-6pm and Saturdays on a rota basis, 45 hours per week Competitive Basic Salary with an OTE of up to £80k, plus a company car Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme. Who we are Marshall Motor Group is one of the UK’s largest car...

  • Aftersales Advisor

    3 weeks ago

    Newbury, United Kingdom Performance Resourcing Full time

    **Aftersales Advisor - Car Dealership** Newbury West Berkshire - £30,000 - £42,000 OTE/annum, Basic Salary Negotiable, 25 Days Holiday._ We are looking for an **Aftersales Advisor **for an exciting **Franchised** **Car Dealership **in the **Newbury **area**.** **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and...

  • Aftersales Advisor

    3 weeks ago

    Newbury, United Kingdom Eden Motor Group Full time

    If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are...

  • Head of Aftersales

    6 days ago

    Hertfordshire, UK, Eastern England, United Kingdom Marshall Motor Group Full time

    Divisional Head of Aftersales-Nissan DivisionHours: full time Monday to Friday, 45 hours per weekSalary: Competitive Basic Salary with a generous OTE and Bonus Scheme in PlaceBenefits: Company Car, 25 days annual leave plus bank holidays, Company Car, Private Fuel and pension schemeWho we areMarshall Motor Group is one of the UK’s largest car dealer groups...