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Motorhome Handover Specialist

3 months ago

Newbury, West Berkshire, United Kingdom Performance Resourcing Full time

Motorhome Handover Specialist
North West Hampshire

Up to £31,200 p/annum

We are recruiting a
Motorhome Handover Specialist for our clients Motorhome Centre in the North West Hampshire area.


As a Motorhome Handover Specialist, you will play a crucial role in ensuring a smooth and exceptional experience for our customers during the Motorhome handover process.

Your primary responsibility will be to guide customers providing comprehensive product knowledge, and delivering outstanding customer service.

Responsibilities:

  • Coordinate with the sales team to schedule and prepare for customer handover
  • Conduct thorough Motorhome demonstrations, explaining features, controls, and technology to customers
  • Assist customers in completing necessary paperwork and documentation accurately
  • Conduct postsale followups to ensure customer satisfaction and address any concerns or questions
  • Collaborate with the service department to schedule Motorhome inspections, maintenance, or warranty work as needed
  • Maintain a comprehensive understanding of the Motorhome product line up and stay uptodate with new features and advancements
  • Act as a liaison between customers and various departments, ensuring effective communication and timely resolution of any issues

Requirements:

  • Previous experience in Motorhome, Caravan or Camping experience or even if this is your hobby
  • Excellent interpersonal and communication skills to effectively engage with customers and address their needs
  • Strong product knowledge and a passion for the Motorhome, Caravan or Camping industry
  • Detailoriented with the ability to handle paperwork accurately and efficiently
  • Exceptional organizational skills to manage multiple handovers and followups effectively
  • Problemsolving abilities to address customer concerns and find satisfactory solutions
  • Customercentric mindset with a commitment to delivering exceptional service and ensuring customer satisfaction
  • Ability to work well in a team environment and collaborate with various departments

Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

INDETF

Job Types:
Full-time, Permanent

Salary:
Up to £31,200.00 per year

Benefits:

  • Onsite parking

Experience:

  • Face 2 face customer service: 1 year (required)
  • Motorhome, Caravan or Camping: 1 year (required)

Licence/Certification:

  • UK Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person