Customer Service Manager

As a ServiceNow Managed Services Technical Lead in Konversational, you will be delivering both proactive and reactive support services for a wide range of customers and, act as a central point of contact for all support-related activities for designated customers. You will be managing a highly skilled team delivering a high-quality service. Konversational...

The Customer Service Manager will ensure the clients global customer base receive an industry leading support experience either directly, through a third-party managed contact centre or through the retail network. Responsible for the control and effective resolution of customer issues brought to the attention of the client in a manner which actively upholds...

ActivitiesLiaise with stakeholders to improve Customer Journey and Daily Operations.Directly manage and support the Customer Service Advisors and provide class-leading customer service to external and internal customers. Manage and evaluate the call Centre solution (operational & customer journey).Develop and motivate the Customer Service Advisors through...

About the companyExcent Capital Ltd is a regulated international investment broker headquartered in London. We have offices in Seychelles, Mexico and Brazil. We offer our clients a global investment platform in various OTC products.Customer Service ManagerJob Description:Our Customer Service Manager will be based in our London headquarters and will be...

About UsAt Luca Faloni, we embody the essence of Italian luxury, offering meticulously crafted essentials that epitomise sophistication and timeless elegance. We are dedicated to providing our customers with not just products, but extraordinary experiences that reflect the heart of Italian craftsmanship.Job OverviewWe are excited to welcome a dynamic and...

The Customer Service Manager will ensure the clients global customer base receive an industry leading support experience either directly, through a third-party managed contact centre or through the retail network. Responsible for the control and effective resolution of customer issues brought to the attention of the client in a manner which actively upholds...

Position OverviewOur client a global life and health insurance entity are looking for a Customer Operations Manager.The Customer Operations & Oversight Manager will play a vital role in ensuring that services provided to the business, and its customers are delivered seamlessly, and drive the expected outcomes. This exciting new role provides a good...

Responsibilities Lead the housing resolution customer support team, available to provide back-office administration, first tier escalation, inbox management and support with complaints and members enquiriesProvide leadership, support and motivation the team to ensure that all staff are recruited, trained, managed, appraised and developed effectively in...

The Company:Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!VC backed and offering a super relevant market solution.The Opportunity:Due to growth, this HR-Tech is looking to add a skilled and commercially-minded Customer Success Manager to the team.Whilst the business is still in start-up/ scale-up mode,...

Customer Service Representative (Client Services Officer)London - HybridOur client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700...

Role – Logistics & Customer Service Manager – FMCG Location – Central London (2 days in, 3 days from home) Salary – Competitive Are you an experienced logistics professional with a passion for leading teams and managing key accounts? Our clients dynamic Logistics & Customer Care Team is looking for a proactive, organised, and hands-on Logistics &...

Core Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...

Job Title: Customer Service Executive - Build to RentSalary: £32,000 + bonusLocation: On site - LondonMy client is a leading developer and manager in the Build to Rent sector. They specialise in creating vibrant communities tailored to modern living, offering high-quality rental homes with exceptional amenities and services. As they continue to expand, they...

A new role has come our way to work as a Customer Service Advisor. You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and enquiries. For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can...

An engagement platform used by millions of people and some of the most recognisable brands on the planet!Privately owned and with offices across the globe!Join the team in this new role where we want someone with experience effectively managing a larger client base in a one-to-many engagement style.The Role:Look after c.200 accounts with a range of values....

We are currently working with a property management firm who are looking for a Customer Services Advisor to join them on a permanent basis.You will be communicating with customers daily via telephone and emails assisting them on a variety of enquiries relating to a wide range of topics. Your main priority will be to ensure the customer is at the heart of...

Are you detail-oriented with a passion for exceptional customer service?Join a leading specialist bank and play a vital role in managing our valued deposit base!About the Role:E.C. Ellis is seeking a highly organised and customer-focused individual to join our dynamic customer service team. In this role, you'll be responsible for ensuring the smooth...

Company DescriptionGreat Foods is one of the largest food companies in Egypt and is a source of pride for the El Naggar Group. The company specializes in a variety of food products from meats and fruits to jams, juices, and canned beans, tomatoes and purees. Great Foods proudly produces over 100 products and has a firmly established cold cut products line....

We are working with a leading property management company who are based in the West End of London. They are seeking a Customer Service Advisor to join their busy and friendly team. This will be acting as the first point of contact to all customers, and you will be responsible with assisting them with their queries in a professional working manner over the...

Customer Service ExecutiveFMCG Supplier & Distributor• West London, permanent position, 40 hr week• Salary range £25,000 to £27,000 – Depends upon experienceDo you have office-based customer service experience and are looking for a role within an established organisation where you can develop your career? If yes, and you have a positive team player...