Oracle Cloud Payroll Support Consultant

1 month ago

England, UK, United Kingdom Symatrix, an AST Company Full time

Oracle Cloud Payroll Support Consultant (UK, UK-based)


ELIGIBILITY FOR UK GOVERNMENT SECURITY CLERANCE (SC Level) NEEDED (SEE BELOW)


INTRODUCTION:


Widely considered to be leading players in the Oracle ERP marketplace in the UK (Oracle Payroll / HCM / Financials).. And now part of a larger Group; AST.. We offer a warm, friendly, 'collaborative' atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding extensively, creating a myriad of new opportunities.


Along-with plenty of scope for Career advancement, we are also considered good payers (see below for Package content); we believe in fairly rewarding our staff for their hard work, loyalty and success.


JOB PURPOSE:

As the Oracle Cloud Payroll Support Consultant, you will be responsible for the delivery of incidents, problem resolution and change activities at one main Customer however from time-to-time you may be required to carry-out work across multiple Managed Services Customers for Symatrix.


Reporting into the Application Support Manager the role will be part of a Delivery Team working collaboratively across Symatrix and with the Customer, to deliver fantastic products and services.


YOUR RESPONSIBILITIES:


In addition to the above overall role sentiments, you will be responsible for:


  • Managing the Oracle Payroll Support for the Customer, including request fulfilment, Incident Management, Problem Management and Change
  • On a rota basis be available on-call for major incidents over some weekends and Bank Holidays. This is paid overtime and would be in addition to your basic salary.
  • As appropriate, undertake root cause analysis of Customer issues, apply fixes as necessary and manage through to resolution
  • Managing expectations with the Customer through change and/or issue lifecycle
  • Working with the Customer to identify and document business requirements
  • Supporting the Design of the technological solution for the Customer and ensure that good-practice / best-practice approaches, tools and templates are used and manage the Team to deliver high quality solutions and services.
  • Overseeing Oracle SRs ensuring they are managed and chased appropriately with Oracle
  • Establish strong and effective relationships with both internal and external stakeholders
  • Proactive articulation of appropriate System enhancements and process-workaround solutions
  • Fully document all solutions developed
  • Supporting the Customer through Testing activities
  • Stay up-to-date with the Oracle payroll roadmap, new functionality and releases
  • Attend both internal and external meetings and follow up on agreed actions in a timely manner.


PERSON SPECIFICATION - KNOWLEDGE / EXPERIENCE / SKILLS / QUALITIES:


The location of this position will be Home/Hybrid with travel required as per Customer / Project needs.


Essential:


  • Excellent knowledge of a wide range of modules in the Oracle HCM suite but very particularly Payroll


  • ELIGIBILITY FOR UK Government Security Clearance at SC Level (please confirm & state how you meet this eligibility when making your application)


  • Positive/can-do approach
  • Passionate about the Customer experience
  • Takes ownership and accountability of the work you do
  • Ability to work across multiple deliverables
  • Well-organised and structured in approach
  • Demonstrates tenacity to overcome challenges and see an issue or piece of work through to the end
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • Excellent analytical skills
  • Excellent customer/relationship management skills


Desirable:


  • Knowledge and experience of Oracle Cloud Time & Labour (OTL)
  • A background in HR or Payroll
  • Experience of ITIL fundamentals: Incident, Problem, Change and Release Management
  • Project Management experience
  • Process improvement experience


BENEFITS PACKAGE:


Competitive Salary & full Salary Package:


Pension (a leading provider), 25 days holiday, option to buy an additional 5 holiday days, birthday as additional holiday after two years’ service, eye tests, private Health Care (the leading provider), cycle-to-Work scheme, childcare vouchers, excellent Training and Learning opportunities..


What to do next (how to apply):


If you are ALREADY an Oracle Cloud Payroll Support Consultant and you are searching for a new opportunity, then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Team VIA LINKEDIN (and NOT as a DIRECT Email).


Remember; all applications are treated in the strictest confidence, so if you have the relevant skills & eligibility, there is no downside to you sending-in a CV.


Why Symatrix?


Now an AST Company, we were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice In fact, because we truly listen, our services have all developed from customer demand.


After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from “adopting Cloud” to “embracing Cloud”.


All of this we deliver on Oracle’s ERP Cloud, HCM Cloud, E-Business Suite and Peoplesoft applications.


We are delighted to be able to say that we’re an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we’re proud of what we’ve achieved over the years.

  • Oracle Consultant

    2 weeks ago

    England,, UK, United Kingdom Time Sourcing Full time

    Oracle Cloud PPM LeadOur client a leading consultancy, and certified Oracle Cloud Partner with a strong track record in driving Technology enabled Transformation programmes, has an opportunity for an Oracle Cloud PPM Lead to join their team.As a Senior leader in the team, you will be:Leading the PPM workstream for large scale client programmes focused on...

  • Oracle Developer

    4 weeks ago

    England,, UK, United Kingdom Whitehall Resources Full time

    Oracle Developer – Cloud, OICAn Oracle Developer with strong Oracle Integration Cloud experience is required by Whitehall Resources for our global consulting client on a permanent basis.The position is UK based with occasional travel to client site and requires the successful candidate to undergo SC Clearance and additional background checks.*Please note...

  • Cloud Architecture Consultant

    4 weeks ago

    England,, UK, United Kingdom Stealth iT Consulting Full time

    Senior Cloud Transformation ConsultantGlobal consultant clientUp to £100k + bonusHybrid remote - U.K based with some travel to client sitesA global consulting client with offices around the U.K are looking to hire a Senior Cloud Transformation Consultant to join the team. The successful candidate will have extensive ITIL experience (best practice/incident...

  • Senior Consultant

    4 weeks ago

    England,, UK, United Kingdom Stealth iT Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption & Digital Architecture/Transformation and NextGen AI Solutions, with offices in London, Manchester and Glasgow (hybrid working model of 1 day in the office / 4 days remote p/w - as per client request, ad hoc client site travel is also required - 2-3 days a week maximum). Clients...

  • Alliance and Partner Director

    1 month ago

    England,, UK, United Kingdom Cloud Direct Full time

    This is a multi-faceted Sales role, with the objective of delivering new pipeline opportunities to the existing Cloud Direct sales team. This will be achieved through a combination of owning the Alliance relationship with Microsoft, and the building of a new channel through the onboarding of a set of key partners.The key element to the role is to build and...

  • Cloud Support Engineer

    4 weeks ago

    England,, UK, United Kingdom La Fosse Full time

    Job Title: Azure EngineerJob Location: UK Flexible Location (Remote)Salary: Up to £62,000 + BenefitsCould you be part of a team responsible for the support, management, and maintenance of the core infrastructure and cloud services that underpins our production services, delivered as platform services to other teams and the wider organisation?In this role...

  • Payroll Manager

    2 weeks ago

    England,, UK, United Kingdom Devonshire Full time

    As Assistant Payroll Manager for this Global omni-channel communications solutions business, you will oversee the day-to-day management of the UK and International Payrolls as well as management responsibility for 2 team members.UK Payroll Responsibilities:Manage and support the payroll team for circa 4,500 employees across multiple sites & contractsEnsure...

  • Senior Manager

    4 weeks ago

    England,, UK, United Kingdom Stealth iT Consulting Full time

    My client is a global leading Digital Consultancy specialising in Cloud Adoption & Digital Architecture/Transformation and NextGen AI Solutions, with offices in London, Manchester and Glasgow (hybrid working model of 1 day in the office / 4 days remote p/w - as per client request, ad hoc client site travel is also required - 2-3 days a week maximum). Clients...

  • Data Engineer

    4 weeks ago

    England,, UK, United Kingdom Damia Group Full time

    Data Engineer - INSIDE IR35 - £600-£680 per day - 6-12 months+We are looking for an SC Cleared Data Engineer to work on a major Oracle to PostgreSQL project working within an AWS cloud environment.All applicants must have been involved in an Oracle -> PostgreSQL migration before AND hold an active SC clearance.Skills neededPostgreSQL PL/pgSQLOracle...

  • Solution Designer

    4 weeks ago

    England,, UK, United Kingdom Carbon60 Full time

    Role: Solution DesignerSector: Renewable EnergyLocation: Reading, Portsmouth, Havant, PerthStart Date: December / JanuaryDuration: 6-Month Initial Contract + Likely ExtensionsRates: £650 Daily Rate Inside IR35 via UmbrellaClearance: BPSS (DBS, Financial Probity, Employment History) + Medical Questionnaire & Proof of Right to Work in the UKDay to Day...

  • Data Security Consultant

    4 weeks ago

    England,, UK, United Kingdom Cloud Decisions Full time

    Data Security Consultant (SME)To £90,000 + Exceptional Benefits + Crème de la Crème Client listI'm looking for a highly skilled Data Security + Purview Expert to join a global leader in information governance, data protection, and compliance, powered by Microsoft 365 and a MISA finalist 2023 + 2024. They work with some of the best clients out there...

  • SAP Financial Consultant

    4 weeks ago

    England,, UK, United Kingdom Stott and May Full time

    SAP Finance ConsultantSkills: SAP Finance, S/4 HANA, Public CloudWe are looking for an SAP Finance Consultant to join our dynamic team and contribute to projects across the UK. If you have a passion for SAP Finance and expertise in S/4HANA Public Cloud, we want to hear from you!Key Responsibilities:Provide functional SAP consultancy on client projects.Obtain...

  • SAP BTP Lead consultant

    4 weeks ago

    England,, UK, United Kingdom iO Associates - UKEU Full time

    Senior SAP BTP (Lead) consultant - Outside IR35 - HybridI am seeking an experienced and highly skilled Senior SAP BTP (Business Technology Platform) Consultant Lead to join my clients team..This individual will be responsible for leading the design, implementation, and optimization of SAP BTP solutions for our clients.The ideal candidate will have deep...

  • Microsoft Security

    4 weeks ago

    England,, UK, United Kingdom Cloud Decisions Full time

    Microsoft Security - Business Development Manager x2£85k (base earning) / £165k (OTE) + BenefitsRemote – Must be a UK resident**Sell with Microsoft** The Customer...We have now been retained by a leading Microsoft Security Solutions Partner to build out their Business Development Manager capability with new 2 senior level hires. A global business and...

  • Deputy Payroll Manager

    1 month ago

    England, London, London, UK, United Kingdom Hays Accountancy and Finance Full time

    Your new companyOne of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. Curiosity thrives here and ambitious thinking is rewarded. In their welcoming, collaborative culture, you'll connect with a diverse community of experts who...

  • Workday Consultant

    4 weeks ago

    England,, UK, United Kingdom PURVIEW Full time

    Purview is hiring Workday Consultant with one of our valued clients. If you're interested, please reply for more details. Job Details:Role: Workday ConsultantLocation: UK (fully remote)Duration: ContractWe are looking for 8+ years’ experience. Job Description:Responsibilities: Drive design, prototyping, build, test and cutover integration activities...

  • Backup Engineer

    2 weeks ago

    England,, UK, United Kingdom Regal Cloud Full time

    We are seeking an experienced Backup Engineer & Implementation Specialist with proven expertise in leading-edge Data Protection and Recovery solutions. This role will engage you across a wide variety of Data Protection Suite (DPS) projects, involving both logical configuration and the occasional physical installation (rack and stack) of equipment onsite. You...

  • Enterprise Account Executive

    1 month ago

    England,, UK, United Kingdom ADP Full time

    ADP are a global NASDAQ listed organisation, providing cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human...

  • Cloud Endpoint SME

    1 month ago

    England,, UK, United Kingdom Experis UK Full time

    Cloud Endpoint SME (German Speaking)We are on the lookout for a Cloud Endpoint SME to work with some global clients on helping them in an advisory capacity, with their cloud strategy and deployments – acting as a technical trusted advisor.Partnering with customers at Enterprise level to power their digital transformations, with clients from UK to Germany,...

  • Presales Consultant

    4 weeks ago

    England,, UK, United Kingdom ESP Full time

    Position: Pre-Sales Consultant Location: UK (with travel across the region as required) Salary: Competitive basic + performance bonuses + benefitsYour Role: Solution Design: Collaborate with sales teams to identify client needs and present compelling value propositions to clients Customer Engagement: Serve as a trusted advisor to potential clients,...