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Payroll Officer

3 months ago

London UK, UK, United Kingdom Val Wade Recruitment Full time

Payroll Officer, London University, Temp, working a hybrid pattern, £19ph - £22ph plus holiday accrual


A leading London University requires a Payroll Officer to join the University's payroll and pensions team.


The main duties of the Payroll Officer role are:

  • Maintain effective working relationships within the payroll team and with other dept. across the university
  • Support others in the team, contributing to cover arrangements and proactively assisting processes
  • Contribute to effective communication within the team and the wider HR Department
  • Promote equal opportunities and diversity in all aspects of the role
  • Use of payroll and other IT systems in the delivery of efficient services, administrative and reporting system and contribute to the development and integration of such systems
  • Understand, maintain and follow the payroll procedures and payroll manual
  • Assist with the development, implementation and monitoring of payroll systems and procedures and the effective communication of payroll policies and practices to line managers
  • Organise work and balance priorities to meet the deadlines set in the payroll timetable
  • Ensuring that all staff are paid in accordance with the terms and conditions of their employment and relevant legislation and that payroll processing is accurate, efficient and effectively controlled
  • Carry out monthly checks to ensure the accuracy of each payroll prior to despatch of payment to staff, including verification of the work of other staff in the team, the production of exception reports
  • Assist with the compilation of payroll and pension returns
  • Contribute towards the reconciliation of the balance of outstanding season ticket loans and payments
  • Assist with the prompt implementation of pay awards including the calculation and payment of arrears
  • Participate in the University’s quality assurance and enhancement processes in respect of the Payroll Team
  • Monitoring of payroll & the use & application of payroll systems and policies from an operational perspective, providing appropriate reports and statistics to the Head of Payroll, Taxation and Pension Administration
  • Provide regular and ad-hoc reports as requested
  • Receive and respond to requests for pensions and payroll information
  • Receive and respond to calls and emails in a prompt and friendly manner, promoting good customer care
  • Create, issue and file correspondence in respect of payroll payments and deductions
  • Demonstrate a commitment to continuing professional development
  • Contribute towards the resolution of complex payroll, casework and system queries
  • Liaise with external bodies in relation to the area of specialisation, for example, pension providers
  • Contribute to horizon scanning, analysing changes and reporting of changes and good practice to the team
  • Undertake project development work when necessary
  • Use initiative to develop and implement improvements within the area of specialisation
  • Deputise for the Deputy Head of Payroll, Taxation and Pension Administration when necessary
  • Represent the University externally when necessary
  • Present briefings and deliver training to other team members and HR colleagues
  • Develop, implement and update training materials including electronic step-by-step guides
  • Take a pro-active lead on delivering customer care, responding to customer queries & providing high level advice


Skills and experience required

  • Significant experience in an operational payroll role in a complex organisation
  • Experience of working with a large computerised payroll system
  • Experience of working with SAP or an equivalent leading payroll software system would be desirable
  • Educated to Further education standards or relevant work experience of at least five years
  • A relevant professional qualification would be desirable
  • Membership of a relevant accredited professional body is desirable and encouraged
  • An operational knowledge of payroll administration
  • Professional knowledge and a commitment to continuing professional development
  • Excellent communication skills
  • The ability to work well in a team, demonstrating good team skills, working flexibly and being supportive of other team members
  • Ability to work with complex computer systems
  • A commitment to customer care
  • Ability to use your initiative to identify and eliminate errors and resolve customer queries
  • Ability to work with staff across a variety of disciplines


Due to the large number of applications that we receive, only shortlisted applicants will be contacted


Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities’ employer and agency.