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Supply Chain Assistant

2 months ago

UK, UK, United Kingdom Ace Aquatec Full time

Supply Chain Assistant

Working Hours: 37.5 per week

Location: Dundee, UK (hybrid permitted, 3+ days in the Dundee office required each week)

Salary: £27k - £32k, depending on skills and experience


About us:

Ace Aquatec is an award-winning aquaculture technology company specialising in welfare-first in-water electric stunners, marine mammal protection devices, biomass estimation and sea lice removal systems. We help customers thrive by making their operations efficient, ethical and sustainable.


About the role:

The Supply Chain Assistant will provide support to the Supply Chain team and be responsible for booking all import and export vendor and customer shipments, including processing customs clearance instructions as required. Other tasks include providing purchasing support through placing vendors orders, monitoring the live vendor order book and other routine supply chain team tasks.

What you'll be doing:


  • Organise and oversee the shipment of our order consignments to domestic and international locations.
  • Obtain shipping quotations and advise the team of timelines and cost estimates.
  • Manage and maintain key freight forwarder accounts, continuously monitoring overall service levels and pricing of quotes received. Evaluate each individual quote for best value, service level and reliability when awarding each shipment.
  • Work with Ace Aquatec customers to obtain customs agent information and relevant documentation to ensure import process is as smooth as possible.
  • Timely and accurate completion of shipping documentation i.e. commercial invoices, packing lists and EUR1 forms, letters of carnet and ensuring they are sent to the relevant persons.
  • Advise freight forwarders on CPC codes, tariff codes and determining temporary or permanent import, returned goods relief requirements, and providing previous documentation needed for processing.
  • Resolve issues brought up by new customs regulations worldwide, making necessary updates to future shipments.
  • Ensure customs compliance is adhered to on shipping documentation with accurate information to allow smooth transit.
  • Continually review and update Ace Aquatec records to ensure availability of well documented and up-to-date information around customs compliance requirements for day to day use and for audit purposes.
  • Manage urgent requirements for equipment and reprioritise volume of requests across the business.
  • Ensure Shipment tracking file is up to date with accurate details, send updates as required to team members on live shipment status.
  • Continually update shipping history log to enable wider team to self-serve with estimated freight costs.
  • Coordinate the return of assets out on trials, following up with site contacts as required.
  • Monitor activity levels to allow logistics function to meet trading demands of the business.
  • Provide support to the supply Chain team for purchasing, through management of the live vendor order book.
  • Place routine Purchase Orders as directed.
  • Provide support to the management of data kept in the company ERP in Dynamics 365 Business central.
  • Provide support to the warehouse function as required.
  • Provide support on the administration and management of the live transactions in the ERP as required.
  • File and log all the relevant import and export documents via the ERP or company systems as required.
  • Contribute to the ongoing development of the Supply Chain department and wider business.


What we're looking for:


  • Minimum 2 years in an import/export environment.
  • Strong organisational and administrative skills.
  • Good attention to detail and ability to use initiative.
  • Excellent communication skills, both written and verbal.
  • Proficiency in MS Office and data management software.
  • Ability to develop strong relationships across the company and with external providers and suppliers.
  • Ability to prioritise and multi-task.


We offer a range of exciting benefits including:

  • 33 days annual leave
  • Death in service at 4 x your annual salary
  • Employee Assistance Programme
  • Enhanced parental leave policies
  • Birthday day off
  • Paid bereavement leave
  • Paid sick leave
  • Company pension scheme
  • Bike to work scheme


How to apply:

Click on the button to submit your CV


Please only apply if you already have working rights in the UK

No agencies please