Service Improvement Manager

Please note this is a fixed term position to June 2025. Awaiting formal confirmation of a possible Contract extension until December 2026. Location: this role can be based anywhere within reasonable travel of Birmingham. Travel will be required to London and occasional travel may be required to sites across England and Wales. Working hours: 35 hours per...

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we...

Customer Service Team ManagerWe are seeking an experienced Customer Service Team Manager to join an expanding domestic energy company. You will lead a dedicated team, ensuring that they deliver exceptional customer service to over 300,000 customers across the UK.Key Responsibilities:Lead, coach, and develop your team to improve performance and achieve...

Instrument Project Engineer – West Midlands – Industrial ManufacturingAbout The CompanyMy client, a leading and established manufacturing business based in the Birmingham area, are currently looking to recruit an experienced Instrument Project Engineer to join their Instrumentation Department.Reporting to the E&I Manager, this is an excellent opportunity...

Instrument Project Engineer – West Midlands – Industrial ManufacturingAbout The CompanyMy client, a leading and established manufacturing business based in the Birmingham area, are currently looking to recruit an experienced Instrumentation Project Engineer to join their Instrumentation Department.Reporting to the E&I Manager, this is an excellent...

Continuous Improvement Practitioner - up to £50k per yearAn exciting opportunity has come available for our client within their financial and Insurance division for a Continuous Improvement Practitioner to work out of their North Birmingham (3 days on-site / 2 days remote).Our client is expanding their Continuous Improvement capability, and are in search...

Business Development Manager - Specialist Services (Total Waste Management)Location - NationwideA quick look at the role.The Business Development Manager will manage, develop and maintain a pipeline of high value new business opportunities to deliver profitable growth for the Specialist Services division. The post holder will be a senior business development...

Job OverviewIT Category Manager you will manage IT spend between £45m to £50m across several IT key categories across the Group. Your key focus will be on Application Management Services, Software (including SaaS solutions), Professional IT Services and Telecoms Services. Managing value delivery, on-going performance and the risk represented by the...

The Joblogic Story: Established in 1998, Joblogic is the #1 FSM software in the UK. With offices in the UK, Pakistan and Vietnam totalling 400 people we have been in the industry for over 20 years. Although we’ve been in business for a while, our growth only really accelerated from 2021 onwards. Joblogic was bootstrapped to £10m ARR until March 2023 when...

The Joblogic Story:Established in 1998, Joblogic is the #1 FSM software in the UK. With offices in the UK, Pakistan and Vietnam totalling 400 people we have been in the industry for over 20 years. Although we’ve been in business for a while, our growth only really accelerated from 2021 onwards. Joblogic was bootstrapped to £10m ARR until March 2023 when...

We are seeking an experienced and dynamic Customer Service Manager to lead and manage our customer service operations in the UK. The ideal candidate will have a background in e-commerce, customer service, and team leadership, with a strong willingness to work in a startup environment. Key Responsibilities:Build, lead, and develop the customer service team...

D365 Business Change Manager - £500 per day – Birmingham - hybrid flex with locationFuse are recruiting for a D365 Business Change Manager who will play a pivotal role in leading and managing the business transformation initiatives related to Microsoft Dynamics 365 implementation for a client of ours.The primary focus is to ensure smooth transitions,...

Supporting the branch to achieve budgeted & non-financial targetsDeveloping existing relationships within the client baseCreating & maximising new business opportunities & negotiating the best commercial terms to add to the profitability of the branchSupport in all branch client accounts & ensuring service levels are reviewed, managed & improvements are put...

Job Overview:The PMO Manager will be responsible for overseeing the Project Management Office (PMO), developing and maintaining effective PMO processes, and ensuring seamless coordination and delivery of all projects across the group. The role involves working closely with project managers, project leads, and department heads to align projects with...

CLIENT SERVICES ADMINISTRATOR Hybrid BasedRemote 3 x days and a minimum of 2 x days per week on site with clients across the MidlandsPermanent & Full TimeEMPLOYEE BENEFITS*23 days annual leave + bank holidays, raising to 28 days (increasing upon length of service)Home Working AllowanceSummer & Winter Company DayPrivate Medical InsuranceBlue Light Card...

Operations Manager / Operations / Banking / Mortgages / Birmingham / Hybrid / Permanent OverviewVivo Talent is partnered with a dynamic financial services SME in Birmingham to recruit an Operations Manager into their team. Over the past 18 months, they have experienced remarkable growth and have a roadmap that will continue this over the coming years. As the...

Brand Manager - Birmingham / £50k-£60k / Hybrid Working with a food retail client of mine who are growing out their teams and are looking for a brand manager. You will lead the development and execution of a comprehensive food marketing strategy that aligns with the business goals. A successful candidate will possess strong analytical and communication...

Are you a Quality Director/Manager looking for a new role? I am working with a reputable company in the Automotive sector who are looking for someone to join them on a permanent basis and be responsible for quality across the whole plant.Quality Manager PermanentMonday – FridayCompetitive Salary Birmingham Quality ManagerJob DescriptionLead the Quality...

Category Manager (Waste) Hybrid role 1 day in BirminghamAn exciting opportunity to join a highly successful food business as a Category Manager. This is a newly created role.To participate in the implementation of a defined strategyTo comply with Procurement policies and proceduresEnsure regulatory and legislative requirements are met for individual...

Overview of the Companydnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading...