Consumer Insights Executive

5 days ago

London UK, UK, United Kingdom The Diversity Standards Collective Full time

Job description

The Diversity Standards Collective is a fast growing specialist research and insights agency that brings global brands and advertising agencies closer to diverse, intersectional communities. Our network is made up of people with protected characteristics including race, sexual identity, disability, socio-economic background and age. We’ve worked with dozens of organisations to help them understand the diverse audiences they serve, and ensure that any content they create is authentic to the communities featured.


Our research delivers qualitative and survey based insights from our diverse and intersectional network of consumers and professionals. Our network has two distinct parts, a global network of Consultants, professionals who bring industry expertise to our work, and a diverse, intersectional consumer network, the Collective, that participates in our broader consumer research.


We are looking for an insights executive to support the delivery of our written surveys and our focus groups, as well as help manage our database.


Our team is diverse and dynamic, and we’re smart and passionate about the work we do. This is an exciting opportunity that will further develop your existing skills and provide the opportunities to expand knowledge in new areas.


We want you to work hard but to enjoy yourself and your work, keep an easy and open dialogue with the management team to ensure that your work life balance remains as it should be and you’re getting the most out of the role.


Responsibilities and duties

In this role you’ll be working closely with the team to help us deliver work for our clients, as well as improve our internal systems and processes. On live projects you’ll be responsible for scripting surveys on our platform, and interpreting their results, as well as helping pull together executive summaries and reports.


While you’ll report to our Head of Research & Methodology, you’ll be working closely with the client services team and community management team on project work, and support others on internal projects.


The kinds of things you’ll be doing

  • Survey scripting and set-up on our software
  • Managing and quality checking survey responses
  • Creation of executive summaries and reports
  • Shadowing our Head of Research & Methodology on calls
  • Cleaning and deduping our database
  • Pulling data and extracting meaningful insights
  • Supporting the client services team on project delivery


What we’re looking for

This is an entry level position, and while the experience outlined below will be helpful for any candidates, there are not strict requirements for this role.


  • 1-2 years experience working in data, insights or research
  • Proficient in MS office / Google suite. With experience in spreadsheets and chart generation
  • Experience with databases



More important than any work experience is your attitude, passion and desire to get the job done.


SALARY AND BENEFITS

  • The salary for this position is £27k-£32k depending on experience level.
  • We offer an unlimited holiday policy, an annual training budget, and a monthly wellness allowance for all our staff.
  • We are a hybrid team, currently working Tuesday, Wednesday and Thursday in our office in Southwark, and Monday and Friday working from home.

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