Customer Success Manager
1 week ago
The Company:
- A B-Corp sustainability-tech working to help charities maximise RoI.
- PE Backed fantastic growth and planning to move into the US market.
- Already leaders in their space, they are looking to establish themselves as the global leader
The Opportunity:
Excited to work for a sustainability-tech with a unique proposition and wonderful mission statement?
Joining a team of 5, you’ll take ownership of 20 – 25 mixed size clients.
These guys have fantastic solution and setup, your role here is to drive client satisfaction and platform adoption across sites
Use data, insight and build stories that will enable you to position the use of the platform across new locations. Your core targets here are growth of usage, which directly contributes to revenue for the business.
Not only will you be doing good in your role, but you’ll literally be ‘doing good’
The Ideal Candidate:
- Previous experience in a customer success role, which included commercial targets. A background in sales or account management would be a useful addition.
- Experience of working within a fast-paced, scaling SaaS business.
- A well-versed approach to high touch, customer management. You will regularly engage with your clients and provide value with every interaction.
- Data savvy and able to tell a story to create value.
- Self-motivated and able to work autonomously.
- The desire to learn and improve. No ego’s here
- Experience of working to support charities would be beneficial.
- Experience using HubSpot CRM and Tableau is beneficial.
The Package:
- A base salary up to £45k plus 30% bonus
- Fully remote, but some client travel may be required
- Healthcare.
- 25 Days annual leave (plus BH).
- Increased pension contribution.
- Car allowance.
- And more
ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch
-
Customer Success Manager
4 weeks ago
England,, UK, United Kingdom innDex Full timeinnDex is a construction technology startup, based in the UK (currently operating in the UK, Europe, US and Australia), founded by Civil Engineers. As we are seeing rapid growth, we are now on the hunt for more amazing colleagues, who can join us on our mission to help modernise the industry.You will join us at an exciting stage of our growth. Applicants who...
-
Customer Success Manager
7 days ago
England,, UK, United Kingdom The Green Recruitment Company Full timeCustomer Success Manager - REMOTE - Salary + Commission dependent on experience - Renewables and SustainabilityCompany OverviewThe Green Recruitment Company are working with an energy and environmental consultancy. They are committed to transforming the energy landscape by delivering straightforward, sustainable, and actionable solutions that create lasting...
-
Customer Success Manager
1 week ago
England,, UK, United Kingdom Harrington Starr Full timeCustomer Success / Account ManagerPaymentsRemoteCirca £45,000An innovative and scaling payments business that services a wide range of institutional clients is expanding their UK-based team. This firm offers a wide range of reconciliation and compliance tools to banks, electronic money institutions (EMIs) and processors, and want someone to come in and...
-
Customer Success Architect
4 weeks ago
England,, UK, United Kingdom Henderson Scott UK Full timeCustomer Success ArchitectLocation: 100% remote in UK or IrelandSalary: Up to £135k base plus 20% bonus Benefits: Stocks, Pension, HealthcareI'm working with a Series C Cloud Security start up that is looking for their first Technical Account Manager in EMEA. They are looking for someone who can work with security professionals at Large Financial and...
-
Head of Project Management
2 weeks ago
England,, UK, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeCompany:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutions and major blue-chip merchantsEnterprise clients are already entrusting these guys with their business! – It’s a great productStart-up flipping into scale-up mode!Opportunity:This 80+ strong scale-up...
-
Senior Data Consultant/ Success Factors
2 weeks ago
England,, UK, United Kingdom Syniti Full timeABOUT USSyniti is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role...
-
Customer Experience Manager
2 weeks ago
England,, UK, United Kingdom Saint-Gobain Glass UK and Ireland Part timeAre you passionate about driving change, delivering exceptional customer experiences, and leading a high-performing team?We’re seeking a Customer Experience Manager to work with Saint-Gobain Glassolutions, driving the development of our customer journey, enhancing digital tools, and leading our Customer Experience team.Glassolutions is part of Saint-Gobain...
-
Senior Key Customer Manager Retail
2 weeks ago
England,, UK, United Kingdom JBAndrews Full timeThe Client:JBAndrews is working with one of the largest Supply Chain Solutions companies operating globally in multiple industries. They are looking to continue the growth of their Retail & Lifestyle function, across their focus customer verticals across all products – Air Freight, Sea Freight, Road Freight, & Logistics.The Role:The role is to overall...
-
Customer Experience Manager
7 days ago
England,, UK, United Kingdom Profectus Recruitment Full timeOur leading healthcare client are looking for a Customer Experience Manager (CEM) that will be responsible for ensuring an exceptional customer journey by optimising every touchpoint to exceed expectations, driving satisfaction and loyalty. A strong background in healthcare is essential to understand the unique needs of our customers and deliver the highest...
-
Junior Customer Onboarding Manager
1 week ago
England,, UK, United Kingdom Oliver Bernard Full timeJunior Customer Onboarding ManagerOutside IR35 contract - £200-£225 per day Remote working (UK based)A leading EdTech SaaS company are looking for a Junior Customer Onboarding Manager to help successfully onboard and manage several key accounts for primary schools. You will be responsible for owning the onboarding process of several schools including...
-
Customs Agency Operations Supervisor
1 week ago
England,, UK, United Kingdom Fn Customs Limited Full timeTransform Your Customs Expertise into Leadership Excellence - Fully Remote PositionAbout UsFn Customs Limited is a progressive British customs clearance and freight forwarding agency based in Nottingham, specializing in comprehensive customs solutions. We're seeking an experienced Team Leader and/or a Supervisor to lead our customs clearance operations...
-
Commercial Manager
2 weeks ago
England,, UK, United Kingdom Ascension Executive Recruitment Full timeCommercial Manager - Key Accounts Role Purpose This role will have responsibility for helping to drive commercial and operational success with a grouping of global key accounts. Much of the workload will be sales-oriented, working on RFPs and proactive/speculative proposals for those accounts, but the role also has responsibility for ensuring that the...
-
Customer Support Associate
2 weeks ago
England,, UK, United Kingdom Lawhive Full timeWe’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to the law is...
-
Customer Support Associate
1 month ago
England,, UK, United Kingdom Lawhive Full timeWe’re on a mission to make sure everyone has access to the law.Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.Equal access to the law is...
-
Business Development Manager
2 weeks ago
England,, UK, United Kingdom Induction Healthcare Group PLC Full timeRole Purpose:We're expanding our team and seeking a dynamic Business Development Manager to join in and contribute to our successes. As a Business Development Manager, your role will involve promoting the Induction Healthcare products in your designated territory. You'll be responsible for acquiring and expanding revenue in both new and existing...
-
Account Manager
6 months ago
England,, UK, United Kingdom Zenzero Full timeAccount ManagerAs part of a growing sales team, you will work with our Account Management team to create long-term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. ResponsibilitiesActively pursue relationships with the...
-
Microsoft Dynamics Sales Account Manager
5 days ago
England,, UK, United Kingdom Lancaster Resources Full timeMicrosoft Dynamics Sales Account ManagerAbout the Role Our client, a global consultancy, is currently looking for of a Microsoft Dynamics Sales Account Manager to join their team. The role will be worked on a hybrid basis with work split between our clients UK offices, home and customer sites where needed.We are seeking a highly motivated and experienced...
-
Program Manager
7 days ago
England,, UK, United Kingdom Hydrolix Full timeAs a Program Manager within Hydrolix’s Global Services organization, you will be instrumental in driving internal programs and processes within the business. As a key member of the team you will be essential in innovating and continually improving the processes and procedures adopted by the services organization as they interact with other teams and our...
-
Business Development Manager
1 month ago
England,, UK, United Kingdom Gleeson Recruitment Group Full timeA dynamic and rapidly growing company at the forefront of the renewable energy sector. Their focus is on delivering innovative, sustainable solutions in the Commercial & Industrial (C&I) sectors across the UK and internationally. As they expand, they are looking for a highly motivated Business Development Manager to drive growth and create new...
-
Customer Care
4 weeks ago
England,, UK, United Kingdom MKJ Ignite Part timeCustomer Care (German Speaking)Remote (monthly in office team meetings)Salary £28k - £33kEMI Scheme MKJ Ignite are very happy to be working with Hunter & Gather who are an ancestrally inspired cross-category lifestyle brand dedicated to creating clean, nutrient-dense food and supplements. They provide products free from refined sugar, grains and seed...