![Metropolitan Gaming](https://media.trabajo.org/img/noimg.jpg)
Surveillance Officer
2 weeks ago
Are you ready to take your career to the next level at Metropolitan Gaming?
We are recruiting for surveillance officers to join our growing business; this is an exciting time and an opportunity to really try something new.
As a surveillance officer you would need to have previous casino gaming experience as a casino dealer or other forms of casino industry experience. In addition, you would need to hold a valid personal functional license.
We offer many benefits for our employees. Below is a sample:
- Part of the Tips pool
- Enhanced Salary from midnight until 6am
- Cycle to work scheme
- Company pension
- Extensive employee HUB offering discounts from travel, retail, hospitality to health and well-being
- Regular training and development
- Employee health and well-being services
- Refer a friend incentive (Paid into your employee hub account)
- 50% off food and drinks in all our UK venues
- Financial advice services
- Holiday accrual with length of service
Salary + Part of the Tips Tronc + Enhanced Salary from midnight until 6am
So, are you ready to place your bets on a career with us?
Keep on reading to find out more
Location: Metropolitan Mayfair, London
Working Hours: 40 hours per week with flexibility to work either days or night shifts depending on the needs of the business.
What the role entails:
- Ensure gaming is conducted according to the Rules of Casino Games and Company procedures and report any breaches promptly through the required reporting procedures.
- Maintain the Company compliance with the objectives of the Gambling Act 2005 and Licensing Act 2003 (as amended) and report any breaches promptly.
- Effective levels of live gaming surveillance are maintained to monitor that all operations are being conducted in accordance with Company Policy and procedures.
- Compliance with UK legislation, relevant regulations and associated Guidance Notes in all areas including, for example, Anti-money laundering and Countering Terrorist Financing, gaming and all aspects of environmental health and to report any breaches promptly.
- Liaise as required with Law enforcement and external regulatory bodies and report communications.
- Assist the Surveillance Supervisor to carry out regular checks and audits of all gaming assets and surveillance equipment (CCTV, access and intruder controls) to ensure that it is properly maintained.
- Provide an effective level of support is provided at all times to management to deal with gaming disputes and customer complaints.
REQUIRED SKILLS:
- Highly motivated individual with an extensive, proven and stable experience in gaming surveillance in a land-based casino.
- In-depth working knowledge of gaming, relevant legislation and all aspects of Licence Conditions and Codes of Practice.
- Exceptional inter-personal skills with peers and senior management.
- Excellent report writing and computer skills with a good working knowledge of all current software and databases used by the Company.
- Be able to build strong, positive relationships.
- Be self-disciplined, organised, and efficient with administrative tasks.
- Naturally methodical and attentive to detail.
- Be proactive, self-sufficient, and able to work with minimal supervision.
- Have a clear passion for quality and the customer experience.
- Be capable of working independently or collectively.
- Possesses a dynamic, innovative, forward-thinking approach.
- Must hold a Personal Functional Licence.
- Show respect and appreciation to all.
- Encourage and contribute toward a culture that supports everyone to be the best that they can be.
DESIRED SKILLS:
- Previous experience in gaming surveillance and/or proven gaming dealing skills.
- Have a good working knowledge of CCTV, access and intruder control systems.
- Has a good working knowledge of all aspects of data management, computer systems and other forms of electronic media.
Please Note: You must be aged 18 or over, have the right to work in the UK and hold a valid PFL License.
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