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Hotel Receptionist

1 month ago

Bristol, South West England, United Kingdom The River Grille at The Bristol Full time

The Bristol, Bristol

The Bristol enjoys an unbeatable waterfront location in the heart of one of the UK's most exciting cities. Blending a modernist façade with an interior where warm contemporary design pervades, The Bristol is all at once a wonderful leisure and business destination with its lively harbourside position offering lively local ambience. Our team care about sustainability and wellbeing and put these into practice with our values and the way we work.

As a Hotel Receptionist, you will play a crucial role in creating a positive guest experience and maintaining the efficient operation of a hotel's front desk. Customer service skills, attention to detail, and the ability to remain calm under pressure are important qualities for individuals working in this role.

Your main role will be to assist guests during check-in and check-out, manage reservations, answer guests enquiries, and address any issues that guests might experience during their stay.

Please note this is a full-time role (40 hours per week).

The perks of working at The Bristol

  • Flexible schedule
  • Refer a Friend Bonus Scheme - £400 when you refer a friend
  • Free car park
  • 28 days of holiday including public holidays, increasing to 33 days with length of service
  • Free meals on duty
  • Discounted hotel rooms for you, your family and friends
  • 50% off food when dining with the Doyle Collection
  • Great location with easy access to public transport
  • In-house training team dedicated to your personal development
  • Reward and recognition programmes
  • Save money with our Cycle to Work scheme
  • Plan for your future with our pension
  • Mental and physical wellbeing tools
  • Step Forward Day - a day to spend giving to charity
  • Monthly team engagement and communications events
  • Staff summer and Christmas parties

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