Second Line Support Engineer

5 days ago


UK, UK, United Kingdom TRIA Full time

Mac Support Engineer/2nd Line Support

Up to £40,000 per annum

Central London – Hybrid – 3x days per week onsite


A specialist technology company is on the market for an ambitious 2nd Line / Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients.


This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions.


We are looking for:


  • Minimum of 2 years’ experience in a support role, supporting end users
  • Experience with either Windows Desktop Operating systems or macOS and Jamf – the organisation are willing to train the right person if there are gaps in their skillset.
  • Good communication skills required to present to leadership at all levels
  • Drive and ambition – enthusiasm for developing your career within IT
  • Happy to travel to the office 3x days per week
  • Happy to work on East Coast USA hours when working from home (GMT -5 hours)


This role is perfect for anyone looking to grow their skills and knowledge and progress within an organisation that will give you the stepping-stones to develop your career in IT. If this sounds of interest, please apply within.



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