Senior Information Technology Support Engineer

3 days ago


UK, UK, United Kingdom MARS Recruitment Full time

Senior IT Support Engineer, 2nd & 3rd Line, Witney, £30,000pa - £40,000pa plus benefits:


A fantastic opportunity has arisen for an experienced IT Support Engineer to join a leading organisation in the Witney area. With a rich history within their industry, over 100 staff across four locations, this company has been going from strength to strength during the pandemic, recording their best ever year during 2020. Due this growth, their Head of IT is looking for a hands-on IT Support Engineer to focus on 2nd & 3rd line support and infrastructure projects.


On a daily basis the Senior IT Support Engineer will be working with a diverse set of hardware and software technologies, providing key support to their user base, whilst delivering hardware and infrastructure projects. This is a unique opportunity for a Senior IT Support Engineer to really demonstrate your passion for IT, which in time, may lead onto becoming the IT Manager.


About you:

The successful Senior IT Support Engineer will need to possess 5 years’ experience within IT Support, ideally covering 2nd and 3rd Line duties. Ideally, you’ll have some form of IT qualification, either BTEC, A Level’s, HND/HNC or Degree. Any IT certifications will enhance your application. In order to succeed within this role, you will need to a good communicator and be able to convey technical issues to non-technical users.


You will also possess some of the following IT skills:

  • Desktop and Server Hardware
  • Hyper-V / VMware
  • Windows 10
  • MS Active Directory, MS Server
  • MS Exchange, MS Office and SQL Server
  • Scripting and .Net
  • UI and Process Design
  • Visualfiles Case Management


This role perfectly combines 2nd/3rd Line desktop support with supporting and improving this businesses IT Infrastructure. If you’re in a 2nd/3rd Line role and you’re keen to find an opportunity which has the opportunity of progression into management, then this Senior IT Support Engineer role is not to be missed.


MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time.


MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).



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