Regional Sales Manager

2 days ago

London, UK, United Kingdom Chantecaille Beauté Full time

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.



A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.


Position Information


Chantecaille UK is seeking an exceptional Sales Manager to drive strategic commercial growth through a service-led coaching style. In this role, the Sales Manager will be accountable for the overall sales performance across multiple counters within the market. The ideal profile will be a strong coach who is able to adapt their leadership style to develop retail teams across multiple sites to deliver outstanding service against the retail plan. The Sales Manager sould have genuine excitement and love for Skincare, Colour and Fragrance, Luxury Retail and exceptional customer experiences to ensure we are working towards aligned goals


Position Responsibilities


  • In partnership with the Director of Sales, develop and drive the commercial strategy for region where key performance indicators are aligned to drive the overall brand growth strategy.
  • Effectively manage the P&L within allocated budgets to affect a profitable performance for the area.
  • Maximise sales performance by ensuring effective use of reporting to support commercial decision making,
  • Ensure plans are executed effectively and efficiently to maximise sales opportunities through promotions and discounts.
  • Adapt business plan to changing market conditions taking into account business trends and external factors to optimize sales opportunity.
  • Collaborate with relevant internal departments, retail partners and peers to create and execute a door-by-door strategy to drive traffic, conversion and cater to the needs of the local consumer, aligned with the Brand Strategy.
  • Lead Counter Managers to always deliver excellent standards to include product presentations, displays, messaging, pricing, and review during store visits.
  • Maintain inventory Management procedures ensuring inventory is managed to optimise business opportunities. Create a communication approach to build excellent retailer relationships and collaborate with the retailer to ensure success
  • Monitor and report back to the Head Office Operations team on stock levels to optimize performance. Communicate within the store's stock department, hosting regular meetings to review opportunities. Take action to ensure stock packages are adequate, maximising sales opportunities
  • Attend monthly meetings with Heads of Departments to ensure clear communication between field and Head Office providing proactive feedback to Head Office
  • Own the talent development and coaching of your retail teams to exceed targets, upskilling and empowering Counter Managers to develop high performing Beauty Consultants.
  • In collaboration with retail teams conduct needs assessment for training for the region, devising a plan to implement training solutions aligned to drive selling behaviours beyond new product launches.
  • Promote a culture of individual accountability and openness to received feedback to enhance product performance.


Position Qualifications


  • Leader, confident in leading and developing managers and teams
  • years in sales and management experience in retail and/or consumer service, luxury preferred
  • track record in leading and coaching retails teams to performance
  • in multi-site management with concrete measurable achievements
  • commercial mindset, strategic and analytical skills, solution orientated mindset
  • in facilitating and executing retail training programs
  • communication skills both verbal and written, able to inspire and motivate to action
  • capability in Microsoft Office (including Excel & PowerPoint)
  • (80%) to UK regional and European retailers and teams s required for counter visits, hybrid in office schedule
  • in English, French or additional European language is a plus

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