Current jobs related to Supporter Care Administrator - London, UK - Merrifield Consultants

  • Customer Support Administrator

    3 days ago

    London,, UK, United Kingdom The Profs Full time

    Customer Support Administrator - 5 week ContractThe Profs is a multi award-winning online tutoring company (UK Edtech Provider of the year 2024) founded in 2014. We are on a mission to help students achieve life-changing success in education.We are seeking a Customer support Administrator to join our team on a temporary basis.Key Responsibilities:Account...

  • Lead Administrator

    4 weeks ago

    London,, UK, United Kingdom LR Legal Recruitment Full time

    Role: Lead Administrator – Real EstateSalary: Up to £30,000Location: LondonType: Permanent, HybridAre you a detail-driven professional with Real Estate experience looking for the next step in your career? We are seeking a Lead Administrator to join our client’s dynamic Real Estate team in London. This is an exciting opportunity to provide essential...

  • Administrative Officer

    2 months ago

    London,, UK, United Kingdom Memcom Recruitment Full time

    Administrative OfficerHybrid, 2 days p/w from office£30K salary, flexible hours acceptedWe are seeking an Administrative Officer to join a small non-profit representative membership body based in Central London. Our client work in the public health space, representing certain professionals for the delivery of high quality critical care.This is an important...

  • Grants Administrator

    6 days ago

    London, UK, United Kingdom Hampton Fund Part time

    What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames. Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local...

  • Sales Support Administrator

    3 weeks ago

    London,, UK, United Kingdom Tate Recruitment Full time

    Contract Specialist Temp/ContractASAP startSurreyWFHPossible travel into office once a month£13-15 per our depending on expAre you a detail-oriented professional with a passion for contract management and client support? Do you thrive in fast-paced, collaborative environments? If so, we invite you to bring your expertise as a Contract Specialist and play a...

  • Clinical Administrator

    2 months ago

    London,, UK, United Kingdom Orri Part time

    Why Orri? Orri is an ambitious, young, fast-growing company committed to changing the way we treat eating disorders in the UK. We are looking for a part-time clinical administrator.At the heart of our approach is a commitment to working collaboratively; providing expert, evidence-based and innovative treatment with kindness and compassion at its core.Role...

  • Contract Administrator

    2 months ago

    London,, UK, United Kingdom Dalkia UK Full time

    There’s a permanent opportunity for you here as a Contract Support working on one of our Corporate sites in Central LondonThe RoleCarrying out all administration to support the effective running of our client contractCarrying out invoicing processes in line with contractual payment termsEnsuring electronic and paper records, including timesheets are...

  • Mortgage Administrator

    3 days ago

    London, UK, UK, United Kingdom NRG Resourcing Full time

    Do you have experience supporting advisors within an IFA or brokerage and a proven track record in mortgage administration?This is a fantastic opportunity to join a thriving and sociable team in the heart of London, providing vital support to a group of experienced brokers. If you're confident, detail-oriented, and ready to take the next step in your...

  • Human Resources Administrator

    2 months ago

    London,, UK, United Kingdom Executive Talent Part time

    The Ingenuity Group (TIG)Job Title: HR Administrator – Part Time (25 hrs per week)Location: London NW1 – Hybrid.Reporting to: CFOSalary: c£35,000 (pro-rata)The CompanyTIG is the newly established holding company for a dynamic group of businesses created through recent mergers and acquisitions. Our group operated across the marketing services brokerage,...

  • SEND Administrator

    4 weeks ago

    London, UK, United Kingdom RIBBONS AND REEVES Full time

    SEND Administrator – Full-Time Role – Camden We’re seeking an enthusiastic and organized SEND Administrator to join a thriving school in North-West London. Renowned for its academic excellence and inclusive ethos, the school offers a supportive environment where both students and staff can excel. SEND Administrator - Key Responsibilities:Coordinate...

  • SEND Administrator

    1 month ago

    London, UK, United Kingdom RIBBONS AND REEVES Full time

    SEND Administrator | Greenwich A large school in Greenwich are looking for a SEND Administrator to provide administrative support to SEND department and SENCOs.SEND AdministratorSecondary based in Blackheath, GreenwichProvide administration support to the SEND department and SENCOs.Opportunity to work closely with school leaders, SEND specialists,...

  • Sales Support Administrator

    2 months ago

    London,, UK, United Kingdom Cutler and Gross Full time

    We are looking for a new Sales Support Administrator to join the dynamic Sales Team at Cutler and Gross at our Head Office in London. The individual we are looking for will be customer focused and display an ability to resolve customer issues promptly and efficiently whilst having a proactive approach to their work. Key responsibilities:Supporting our global...

  • Head of Service

    2 days ago

    London, UK, United Kingdom OUTWARD Part time

    About Outward For almost 50 years, Outward has been a leading provider of high-quality support and care services to people with support needs in London. We are committed to empowering the people we support to live fulfilling lives and make positive choices. At the heart of everything we do are our core values: engaging, enabling, and empowering. About the...

  • Care Co-Ordinator

    4 weeks ago

    London, UK, UK, United Kingdom Airmid Staffing Limited Full time

    Job Title: Complex Care CoordinatorLocation: Shoreditch EC2A 3QTJob type: Full-time permanentHours: 8 am - 6 pm Hybrid (3 days a week office - Tuesday / Thursday and Friday) 2 days home.Salary: up to £30K pa (DOE) plus commission on GPOverview We are looking for an enthusiastic and confident Homecare coordinator to join our team who is attentive to detail....

  • Financial Director

    3 days ago

    London,, UK, United Kingdom Social Care Locums Full time

    Supporting the Executive Director of Investment and Innovation in ensuring high quality financial administration and stewardship throughout the Council. As a member of the Finance Leadership Team, work with the S151 officer, wider leadership team, CMT, Members and senior officers to develop the vision and values for the Council and to be responsible for the...

  • Academic Administrator

    4 weeks ago

    London, UK, United Kingdom RIBBONS AND REEVES Full time

    Teaching Assistant & Academic Administrator – Camden Are you a whizz with Microsoft Excel and passionate about making a difference in education? This is your chance to combine your technical skills with classroom support in a renowned middle school in Camden. This school is celebrated for its high academic standards and commitment to personal growth,...

  • Commercial Administrator

    3 weeks ago

    London,, UK, United Kingdom Linxon Full time

    JOIN US!Location: LondonRole: Commercial Administrator We are seeking an enthusiastic and detail-oriented Junior Commercial Administrator to join our London Power Tunnels 2 project. This role is ideal for someone early in their career, looking to develop their skills in commercial administration while gaining hands-on experience in a dynamic project...

  • Exam Administrator

    2 months ago

    London,, UK, United Kingdom Regent College London Full time

    JOB DESCRIPTION – EXAM ADMINISTRATORJob title: Exam AdministratorLocation: Campus-based (with optional work-from-home depending on exam requirements)Salary: £25,000 per annumContract type: Full-time, permanentReport to: Exam ManagerWorking pattern: This role will include evening and weekend work depending on exam needsJob overviewRegent College London is...

  • School Administrator

    6 days ago

    London, UK, United Kingdom ACADEMICS Full time

    School Administrator (SIMS Experience Essential)Location: Tower Hamlets, London Contract Type: Agency Contract ongoing until the end of the Academic yearAre you an experienced school administrator looking for a rewarding role in a vibrant primary school setting?We are seeking a highly motivated and organised Primary School Administrator to join a welcoming...

  • Programme Administrator

    2 days ago

    London, UK, United Kingdom PROSPECTUS-4 Full time

    Prospectus is delighted to be working with one of the UK's leading public research universities to support them in their search for a temporary full time (35 hours per week) Programme Administrator to assist them during this busy time. This post is to start as soon as possible in January, either on Monday 6th January or Monday 13th January and...

Supporter Care Administrator

4 weeks ago

London, UK, United Kingdom Merrifield Consultants Full time

Supporter Care Administrator

Start Date: Week commencing 16th December

Hours: 35 hours per week

Hourly Rate: £15 per hour

Location: West End, London


Are you passionate about providing excellent customer service and supporting individuals who make a difference in the lives of vulnerable children and families? We are looking for a dedicated and empathetic Supporter Care Assistant to join a well-established children's charity in the heart of London's West End.


Role Overview:

As a Supporter Care Assistant, you'll be the first point of contact for the charity’s supporters, donors, and fundraisers. You will help maintain strong relationships with supporters, ensuring they feel valued, informed, and appreciated for their contributions. This is a dynamic and rewarding role where you’ll be able to directly contribute to the charity’s impact on the lives of children and families in need.


General responsibilities

  • To be responsible for the oversight of database activity making sure that robust processes are in place and information is handled with efficiency, accuracy adhering to all data base regulations.
  • To help create a robust Raisers Edge stewardship process to use both internally and externally to the commercial team.
  • To ensure all supporter queries are handled and supporters are thanked in a professional and timely manner.
  • To ensure that invoices are processed accurately and efficiently and queries dealt with promptly and effectively
  • To ensure all invoices are appropriately coded and authorised before passing to the finance team for payment.
  • To support campaign processing with database and finance processes.
  • Oversight and preparation of the fundraising batching process and the imports to upload supporter information onto Raisers Edge.
  • Assist the team in creating RE reporting queries to allow for better analysis of supporter and financial information.
  • To monitor RE/finance/statutory inbox’s and deal with queries forwarding them to the correct individual.
  • To create RE reminders/future actions to maintain department efficiency
  • Support the Gift Aid submissions process
  • Preparing data and reports to allow finance to reconcile donations received with account records
  • To be in regular contact with the finance team regarding fundraising income making sure it is correctly.


What the client is looking for:

  • Data Entry experience and basic understanding of financial processes
  • Experience Importing & Batching on Raiser’s Edge.
  • Experience processing donations for a charity.
  • Ability to learn new skills and work on own initiative with minimal guidance.
  • Able to manage workload often with challenging and competing deadlines.
  • Proficient with Microsoft Office suite of programs, including Excel, Word and Outlook.
  • Ability to communicate professionally with all levels both inside the organisation and externally, both verbally and written.
  • A high attention to detail with experience of inputting data accurately.
  • Ability to liaise with stakeholders in an efficient and timely manner.
  • Experience of dealing with confidential information with the ability to maintain confidentiality at all times.


We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.