Lead Analyst, Credit Risk Strategy

3 weeks ago

UK, UK, United Kingdom NewDay Full time

Lead Analyst, Credit Risk Strategy


Working at our iconic office in King’s Cross, London, and virtually via Microsoft Teams


Your new role at NewDay


The Lead Analyst will sit on our Customer Management team within our Credit Risk function, working across our NewDay card products and lending portfolios. This includes helping to develop analytical ways to identify, understand, and run credit risk on our products.


They will be investigating our exposure to different kinds of credit risk, and our resilience in times of market stress, and proposing activities to handle these while understanding and engaging with our customers’ needs.


This person will specifically look to support customers who may need more support with their credit, and will enable them to get back on track.


It’s an exciting time to join with two new programmes of work that you will be involved in.


You will deliver:


  • Analysis and optimisation of our existing portfolio strategies to generate insights in a robust and efficient way. Identification and implementation of strategy improvements.
  • Development of new portfolio strategies and customer treatments to improve customer payment rates, risk profile, impairment and customer outcomes.
  • Generation of insights into strategy tests that are running on the portfolio, recommending how to take the test forwards, crafting new tests where appropriate.
  • Analysis of new data sources to understand how they can improve our credit risk capabilities within existing customer management.
  • 1LoD on Governance surrounding existing customer strategies
  • Mentoring and supporting junior team members, both within Customer Management and wider Credit Management team.


We need knowledge, experience + expertise in:


  • University degree level or equivalent experience with a strong numerical and analytical background
  • A strategic problem solver; highly intellectual with commercial competence
  • High level of self-motivation and working to the highest standard within agreed timelines
  • Strong coding experience (Preferably Python or SQL), SAS, proficient with all Microsoft Office products as well as Experience in Tableau or Power BI tools
  • Experience within a regulated financial services organisation.


And would love you to know or learn:


  • Non-linear risk models and how to best utilise the power of them
  • Delivering analytical insights from big data


Ability to work positively within an agile environment with changing priorities


Where next? Let’s talk about this role


About NewDay


We help people move forward with credit and help our colleagues to move their careers forward too.


We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid and Bip. We partner with leading brands such as John Lewis, AO, Argos and DEKO.


Over 5 million UK customers are supported by our award-winning customer service.


At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: we’ll put reasonable adjustments in place to support you.


Our dynamic NewDay culture


We’re focused on what will drive impact in helping people move forward with credit. Our distinctive culture is geared to spark innovation and team working – with lots of open doors for development. Our customers can rely on us because we aim high, support each other, do the right thing and build for the future.


We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market leading pensions.


At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you’ll get extra days as you build your career with us.


NewWork, our flexible, hybrid working approach, helps you to manage your work/life balance - and even bolt on work time in other countries before or after your holiday. And when you’re in the office, you get free healthy breakfast, fresh juices, lunch, barista coffee etc.


Our tax efficient green car and cycle to work schemes save you money (and help the planet).


Ask your Talent Acquisition Partner to tell you more about any of our perks.

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