Assistant Manager

3 weeks ago

Chippenham Wiltshire Wiltshire, Wiltshire, United Kingdom Castle Inn Full time

In a Nutshell

We are actively seeking anAssistant RestaurantManagertobe responsible for the day to day operation of The Castle Inn. You will assistthe Castle Inn Manager in all areas including service, staffing, product offering and revenue for the pub.

Role Responsibility

Lots to do but lots of fun

The Assistant Manager will be responsible for

  • The business performance of the department
  • Assisting the manager in forecasting the business in terms of covers and sales figures
  • Assisting the manager in creating and executing plans for department sales, profit and staff development
  • Assisting the manager in determining restaurant occupancy and utilisation rates to facilitate best practice in turning tables
  • Recruiting, training and motivating staff
  • Staff performance management
  • Effective rostering of staff in line with business needs
  • Ensuring guest satisfaction through high quality service and good public relations
  • Maintaining high standards of quality control, hygiene and health and safety
  • Checking stock levels and ordering supplies

The Ideal Candidate

Are you right for us?

Our Successful Assistant Managerwill have;

  • Experience within a Food and Beverage environment
  • Supervisory experience will be a distinct advantage
  • Ability to deliver a consistently high standard of customer service in a busy environment.
  • A positive attitude towards work
  • Smart appearance
  • Ability to communicate at all levels

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary, benefits and we pay above the Real Living Wage.
  • 29 days holiday (increasing with length of service)
  • We operate a discretionary service charge system.
  • 50% Discount on food and beverage across all Exclusive properties
  • Really big discounts of room nights across all Exclusive properties
  • PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
  • Meals on duty provided for free
  • Recognition and rewards scheme
  • Access to our learning platform including great training and development programs.
  • Free gym access + where available dedicated classes.
  • B Corp accredited and commitment to improving our People, Product and Planet.
  • Free downloads to newspapers, magazines and books
  • Cycle to work scheme

The Exclusive Collection is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Exclusive Collection Equal Opportunities and Diversity Policy is available on request.

About the Company

Are we right for you?

We expect a lot but well give a lot to get the right people. There are 4 main things we look for

  • We want people with bags of character. We dont want you to hide your personality when youre at work, we want you to feel comfortable, to be who you are.
  • We want people people. Youve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
  • We need extra milers. So if you think the job description is all you have to do, then were not for you.
  • You have to put your heart into it. When you tell a guestyoure happy to help, you have to mean it.

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