IT Service Desk Team Lead

Job Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...

Job Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...

IT Support Team Lead / Technical Engineer Team Leader.Pay up to £55,000 (depending on experience)Hybrid workingBased in the City of LondonManaged Service Provider background (preferred)Our client, an awarding with IT MSP based in the heart of the city of London. They are responsible for supporting some of London's top financial clients. They are looking...

A leading energy trading company at the forefront of innovation and growth are currently seeking a talented individual to fill the role of Hedging Desk Team Lead, overseeing the London and Athens teams in a pivotal position within the organization.Position Overview:As the Hedging Desk Team Lead, you will play a crucial role in managing the hedging desk...

IT Service Desk Team LeadThe CandidateA Senior IT Infrastructure Engineer inside the Syntax Service Desk Team. Focused on the provision of hands-on technical leadership for the Service Desk. The successful applicant will be responsible for the delivery of support that enables our clients’ business systems to operate cost-effectively and robustly.Involved...

A fantastic opportunity has arisen for for a Service Desk Manager to join a leading Insurance firm on a permanent basis. The ideal candidate will come from a financial services background. Key Skills:Maintain the service desk policies, procedures, and standards.Provide coaching, training, and feedback to the service desk staff.Handle escalated and complex...

Service Desk ManagerAre you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/ Professional Services to the table.Role: Service Desk ManagerType: Permanent,...

Job title: Service Desk ManagerStart Date: ASAPType of role: 6 month contract **Inside IR35**Day Rate: £400 - £500 (Dependant on experience)Location: LondonThe Role: Technical and line management of the Service Desk Team, managing their performance, taking full responsibility for their effectiveness and acting to remedy issues.Coaching and developing the...

LYON is a managed IT services provider to the creative sector based in Old Street and currently serving over 5000 users and 100+ companies. We are a dynamic and fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence.An opportunity has arisen for a Service Desk Manager to join the team in our London...

IT Service Desk Analyst - Central London - £35,000 - 1st & 2nd Line Support We are looking for an IT Service Desk Analyst for a leading London-based Law firm client of ours. Our client is very modern in its approach and is looking for an IT Service Desk Analyst who is happy to provide 1st & 2nd Line support to their London Office. Responsibilities Call...

Service Desk Manager Insurance 5 days a week on site - London Introduction: Manage the Service Desk team, motivating & guiding the team whilst constantly striving to improve the service that we deliver to the business.Establishing relationships across the business & promoting the IT service model.Managing the delivery of a high quality IT service to all...

Service Desk Manager required for a leading financial services organisation in London who are looking for an experienced leader to line-manage a team of eight 1st to 2nd line Support Analysts and Engineers. Our client are looking for someone to be able to manage the day-to-day operations of the Service Desk function, create and report on KPIs for team and...

IT Service Desk Engineer – Permanent – £42,000We have an exciting opportunity for a 2nd Line Service Desk Engineer to join a leading MSP, where you will work onsite at a leading private equity company.Please note, this is onsite role where you will be needed in the office 5 days a week.What you will be doing:Provide IT support (Server, Network &...

A market leading proprietary trading firm are looking to onboard an experienced Desk Strat to their Equity Derivatives quant team. It’s a super exciting time to join as a senior member of this team as there is huge potential for growth. In the role you will be required to remain very hands on, building trading tools, apps for traders and implementing...

Are you an experienced Service Desk professional with active DV clearance looking for a new role? We are partnered with a government organisation looking for a Service Desk Engineer on a long term contract to join our government client in Central London This role would be based full time on site in Central London, with no WFH ExperienceExperience supporting...

ROLE OVERVIEW //The IT Service Desk sits within our Technology department and is made up of 13 people. This is led by Service Operations Manager, a team of 10 on the day shift, 2 on the evening shift and 1 on the night shift.The successful candidate will have in-depth knowledge and experience of O365, with a track record of desk-side and Service Desk.We are...

We are currently searching for a Service Desk Analyst for our client in the Higher Education sector.Overview:The Service Desk Analyst will provide first and second line technical support, resolving hardware and software issues in a timely and efficient manner. This role requires excellent communication skills, problem-solving abilities, and a...

Scope The scope of work for this SOW is as follows – IT Service Desk Support for client end users Number of users to be supported – 300 (approx.) Expected volume of Service Desk contacts (across all channels) – 1000/Quarter (Approx) Service Desk Capacity The onsite consultant will be based at client' office, providing support from Monday to Friday...

Overview:The Service Desk Analyst will provide first and second line technical support, resolving hardware and software issues in a timely and efficient manner. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to ensure the smooth operation of IT services within the organization.Key...

On the hunt for you IT Support Engineers today!! If you’re someone who has multiple years’ experience, working on service desks for enterprise service desks – then please do read on. As you can imagine, the reason for these guys jumping into the contract market, is that the service desk is rather busy. So, you’ll need to be someone who can jump in...