Service Desk Manager

A fantastic opportunity has arisen for for a Service Desk Manager to join a leading Insurance firm on a permanent basis. The ideal candidate will come from a financial services background. Key Skills:Maintain the service desk policies, procedures, and standards.Provide coaching, training, and feedback to the service desk staff.Handle escalated and complex...

Service Desk ManagerAre you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/ Professional Services to the table.Role: Service Desk ManagerType: Permanent,...

Job title: Service Desk ManagerStart Date: ASAPType of role: 6 month contract **Inside IR35**Day Rate: £400 - £500 (Dependant on experience)Location: LondonThe Role: Technical and line management of the Service Desk Team, managing their performance, taking full responsibility for their effectiveness and acting to remedy issues.Coaching and developing the...

LYON is a managed IT services provider to the creative sector based in Old Street and currently serving over 5000 users and 100+ companies. We are a dynamic and fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence.An opportunity has arisen for a Service Desk Manager to join the team in our London...

LYON is a managed IT services provider to the creative sector based in Old Street and currently serving over 5000 users and 100+ companies. We are a dynamic and fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence.An opportunity has arisen for a Service Desk Manager to join the team in our London...

Service Desk Manager required for a leading financial services organisation in London who are looking for an experienced leader to line-manage a team of eight 1st to 2nd line Support Analysts and Engineers. Our client are looking for someone to be able to manage the day-to-day operations of the Service Desk function, create and report on KPIs for team and...

Service Desk Manager required for a leading financial services organisation in London who are looking for an experienced leader to line-manage a team of eight 1st to 2nd line Support Analysts and Engineers. Our client are looking for someone to be able to manage the day-to-day operations of the Service Desk function, create and report on KPIs for team and...

About Us: Clear Channel Europe, a leader in the advertising world, boasts an impressive portfolio across 13 markets.Our mission is to “Create the future of media”, to revolutionize the media landscape, focusing on data-driven innovations and robust infrastructure.Technology is at the heart of our operations, emphasizing transparency, accountability, and...

Overview:The Service Desk Analyst will provide first and second line technical support, resolving hardware and software issues in a timely and efficient manner. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach to ensure the smooth operation of IT services within the organization.Key...

ROLE OVERVIEW //The IT Service Desk sits within our Technology department and is made up of 13 people. This is led by Service Operations Manager, a team of 10 on the day shift, 2 on the evening shift and 1 on the night shift.The successful candidate will have in-depth knowledge and experience of O365, with a track record of desk-side and Service Desk.We are...

IT Service Desk Analyst - Central London - £35,000 - 1st & 2nd Line Support We are looking for an IT Service Desk Analyst for a leading London-based Law firm client of ours. Our client is very modern in its approach and is looking for an IT Service Desk Analyst who is happy to provide 1st & 2nd Line support to their London Office. Responsibilities Call...

Are you an experienced Service Desk professional with active DV clearance looking for a new role? We are partnered with a government organisation looking for a Service Desk Engineer on a long term contract to join our government client in Central London This role would be based full time on site in Central London, with no WFH ExperienceExperience supporting...

Scope The scope of work for this SOW is as follows – IT Service Desk Support for client end users Number of users to be supported – 300 (approx.) Expected volume of Service Desk contacts (across all channels) – 1000/Quarter (Approx) Service Desk Capacity The onsite consultant will be based at client' office, providing support from Monday to Friday...

I'm looking for a Service Desk Analyst to provide both remote and on-site 1st and 2nd Line Support to users across four locations and remote (hybrid) workers.Salary: up to £43,000Location: Westminster (Hybrid after probation)You'll need to be approachable, accommodating and service driven with a personable approach to providing IT Support!Key...

Newly created position due to an internal promotion, you'll join a global asset management company, responsible for all aspects of trade floor and remote support.Rate: £200 per day (inside IR35). Duration: 6 months. Location: Liverpool Street (1-2 days WFH).Your role as Service Desk EngineerProviding first single point of contact for all IT Incidents &...

This is a three month contract at rate of £350 to £400 a day (inside IR35) and will require you onsite five days a week.Service Desk Manager required to manage a team of nine Engineers who provide first and second line support.Key responsibilities:Manage the shift pattern, make sure appropriate staffingService requests are mainly for device issues like...

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4...

Junior Service Desk Analyst – Up to £260 P/D Inside IR35 – London (Hybrid) This is an initial 6 month rolling contract with the possibility of turning into a permanent position. This is with a well-regarded Asset Manager based in London.The role is an Inside IR35 position, offering up to £260 per day.You will be joining the well-established service...

Seeking a 1st / 2nd line, IT Service Desk support analyst to join one of the UK’s preeminent international Architectural practices, based in Central London.To thrive in this vibrant, creative environment it is essential that you bring excellent interpersonal skills and a demonstrable enthusiasm to your work.As an IT Service Desk support analyst, you will...

Service Desk Analyst - Fintech A position has arisen for an IT Service Desk Analyst working with an Asset Management firm based in London. This exciting position will play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration,...