Head of Business Development

4 weeks ago

UK, UK, United Kingdom Open Awards Full time

STATUS: Permanent Post, Full-time (35 hours per week)

LOCATION: Hybrid (Liverpool-based Office)

SALARY: £42,636 (FTE)


The role of Head of Business Growth/ Development has responsibility for implementing our ambitious sales strategy alongside the Director of Business and Development, and for identifying and developing new business opportunities, as well as managing and growing existing business.


The Head of Business Growth will be responsible for setting and achieving personal sales targets, and to contribute to the wider team’s targets and organisational goals.

  1. To provide operational management of the business development team to develop business and support the Open Awards Strategic and Operational Plans.
  2. To implement a sales and marketing strategy to increase customer numbers and grow existing business.
  3. To support diversification activities across Open Awards business development function.
  4. To play a leading role in the marketing/promotion strategy of Open Awards and its product portfolio.


MAIN DUTIES AND RESPONSIBILITIES


Team Leadership and Management

1. Lead and motivate the business development team and be a role model for professional standards and best practice in qualification and assessment development.


2. Manage individuals and project teams, ensuring performance is managed and adequate resourcing is planned to meet agreed objectives.


3. Drive the delivery plans for your own areas of responsibility, report on progress against KPIs, and identify and action any areas of concern.


4. Drive continuous improvement in sales and marketing expertise across the business development team, and wider Open Awards team.

5. Be a proactive member of the Open Awards Management Team, contributing to decision-making across all areas of provision.


6. Provide reports on business development activity, self-assessment and standards for the CEO, Board, Committees and Regulators.

Business Development

7. Implement our ambitious sales strategy in collaboration with the Director of Business and Development.

8. Identify and develop new business opportunities to expand our reach and impact.

9. Diversify our business development activities to secure new revenue streams.

10. Contribute to the Open Awards Strategic and Operational Plans by providing expert business development insights.

11. Set and achieve personal and team sales targets, contributing significantly to the wider team and organisational goals.

12. Develop and implement a sales and marketing strategy to increase customer numbers and grow existing business.

13. Manage and grow our existing client base, fostering strong relationships and ensuring customer satisfaction.

14. Play a leading role in shaping and implementing the marketing and promotional strategy for Open Awards and its product portfolio.

15. Lead a small marketing team to develop effective communication materials and promotional campaigns.

General

16. Represent Open Awards at a local and national level


17. Provide high quality customer service to centres and other stakeholders


18. Provide support to centres on how to use Open Awards products and services and deal with requests for information


19. Maintain up to date records of activities in Quartz database in accordance with policies and procedures.


20. Travel to and work from any site that the duties of the job may require


21. Carry out any other duties as specified, from time to time by the CEO


22. To support the organisation’s commitment to equality and diversity and to promote non-discriminatory practices in all aspects of the work undertaken

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