Senior Account Manager

1 week ago

London UK, UK, United Kingdom Salterbaxter Full time

Salterbaxter is a Creative, Sustainability Consultancy delivering end-to-end sustainability to expertly navigate from materiality through to reporting and from big strategy visions to detailed goal setting, through brilliant, brave communications. Our goal is to make sustainability creative, tangible and actionable. Our passion is to deliver big ideas that will inspire the necessary step change for a future in which business and society thrive.

Our Commitment
Diversity and inclusion is a core part of who we are at Salter Baxter. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. As part of our dedication to create an inclusive and diverse workforce, Publicis Groupe UK is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion.

Job Description

Who are we looking for:

We’re looking for an experienced Senior Account Manager who can look after both the big picture and the tiny details of managing large corporate and sustainability reporting projects.

You will be someone who has successfully done a couple of reporting seasons in a busy corporate reporting and communications agency, enjoys working in a fast-paced environment, loves working with people, has excellent organisational skills and gets a real thrill when the things are planned out, on time and within scope

You will be the one who stays calm under pressure, and can see the end project goal while tackling everyday tasks with common sense and a level-headed approach. You will know the ins and outs of managing a reporting project with tight deadlines and multiple stakeholders client side.

The team and work you’ll lead:

You will be part of our specialist reporting client management team, who are delivering large scale integrated and annual report suites as well as dedicated sustainability reports. Your clients will include large international companies with a focus on the US. In your day to day you will be the main client point of contact, leading the project and working alongside the in-house design, production, consultancy and digital teams.

Main Responsibilities:

  • Serve as a central figure in client accounts, coordinating with Design, Production, Consultancy and Digital, where needed, and setting up teams for success.
  • Ensure high-quality project management using effective tools and processes.
  • Provide exceptional client service—be responsive, proactive, and professional. Manage client inputs and expectations and navigate difficult conversations confidently.
  • Develop detailed project plans, manage schedules, prioritise workstreams, identify potential issues early, and keep everything on track.
  • Manage project finances, including budget estimates, forecasting, change requests, and budget reconciliations.
  • Participate in internal financial reporting and contribute to all project-related administration and organisation around key milestones.
  • Maintain meticulous attention to detail to ensure the quality of all project outputs – externally and internally, including documentation, proofs, and communications.

Qualifications

  • Experience in client service and project management within reporting, sustainability or corporate communications – agency or client side
  • Experience of planning and managing end-to-end projects with integrated project teams including consultancy, design and specialist inputs
  • Experience of integrated project delivery such as print, digital, reporting and comms
  • Excellent writing, editing, proof reading skills
  • Strong communication and interpersonal skills
  • Exceptional attention to detail

Additional Information

Salterbaxter has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

  • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
  • FLEXIBLE WORKING, BANK HOLIDAY SWAP
  • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).


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