Operations Manager

7 days ago


London, UK, United Kingdom Recruitment Evangelists Full time

Job Title: Operations Manager

Location: London (Multi-Site)

Salary: £80,000 plus bonus and profit share


About Us:

We are a group of high-quality dining establishments known for delivering exceptional food, wine, and service. With accolades such as Michelin Guide listings and AA Rosettes, we take pride in creating memorable experiences for our guests. As we continue to innovate and push for greater achievements, including a new fine-dining concept with Michelin aspirations, we are dedicated to setting the standard for excellence in hospitality.


The Role:

We are seeking a skilled and passionate Operations Manager to oversee and elevate the operations across our venues. This is a unique opportunity for a professional with a strong background in high-caliber food and wine environments to collaborate closely with chefs and teams to maintain and enhance our reputation for quality and excellence.


Responsibilities:

  • Oversee the day-to-day operations across multiple venues, ensuring exceptional standards of service, quality, and ambiance.
  • Collaborate with chefs and management teams to drive innovation and refinement in menus and service.
  • Develop and implement operational strategies to enhance efficiency, profitability, and guest satisfaction.
  • Support venue managers in training, performance management, and team engagement.
  • Monitor budgets, financial targets, and KPIs to ensure sustained growth and profitability.
  • Ensure compliance with all health, safety, and food hygiene regulations.
  • Manage supplier relationships to optimize costs and quality.
  • Lead recruitment, development, and retention of high-performing teams.


What We’re Looking For:

  • Experience at Michelin-Level or Rosette Standard: A background in fine dining or premium hospitality, with the knowledge and credibility to engage in menu and operational discussions at a high level.
  • Proven Multi-Site Management Expertise: At least 5+ years in a senior operations or general management role in the hospitality or restaurant industry.
  • Strong Leadership Skills: Ability to inspire, mentor, and guide teams to achieve excellence.
  • Financial Acumen: Experience managing budgets, driving profitability, and achieving operational targets.
  • Exceptional Communication Skills: A collaborative approach to working with chefs, managers, and teams across the business.
  • Passion for Food & Wine: A genuine appreciation and understanding of high-quality food and beverage programs.

What We Offer:

  • Competitive Salary: £80,000 per annum, plus bonus and profit-sharing opportunities.
  • Career Progression: Join a growing and ambitious brand with clear opportunities for advancement.
  • Supportive Environment: Be part of a dynamic team committed to excellence and innovation.

How to Apply

If you’re ready to lead at the forefront of the hospitality industry, we’d love to hear from you.


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