Operations Manager

2 days ago

London, UK, United Kingdom STOIX | B Corp™ Full time

Operations Manager

London / Hybrid (3 days in the office)

Employment Type: Full-time

Circa £40K Basic Salary + 25 days Holiday + Pension + Healthcare


STOIX is a rapidly growing, dynamic executive search partner committed to connecting top-tier talent with leading organisations across various industries. We are looking for an experienced and proactive Operations Manager to play a key role in ensuring the smooth day-to-day running of our business. This is a fantastic opportunity to join a high-performing team and provide direct support to the founders in driving the company’s continued success.


Role Overview: As Operations Manager, you will oversee a range of critical business functions, including finance, payroll, invoicing, diary management, CRM management, and more. The ideal candidate will be a highly organised, detail-oriented professional with strong operational and financial skills, ensuring the smooth running of the company while supporting the executive team.


Key Responsibilities:

  • Finance & Payroll: Manage the company’s financial processes, including payroll, invoicing, and expenses. Liaise closely with external accountants to ensure timely and accurate financial reporting.
  • Credit Control: Oversee payment collections and ensure all invoicing and payments are completed promptly.
  • Diary Management: Efficiently manage the founders’ schedules, coordinating meetings, travel arrangements, and appointments.
  • CRM Management: Maintain and update the CRM system, ensuring that all client and candidate data is accurate and up to date. Optimise CRM use for business insights and operational efficiency.
  • Contracts & Compliance: Draft, review, and manage contracts with clients, suppliers, and contractors. Ensure that all contractual agreements meet legal requirements and internal policies.
  • Event Planning: Organise and execute internal and client-facing events, including team meetings, networking events, and client lunches.
  • Founders’ Support: Provide comprehensive administrative support to the founders, ensuring they have everything they need to focus on high-priority tasks.
  • Office Operations: Ensure the smooth running of day-to-day office operations, including supplier management, procurement, and IT coordination.
  • Process Improvement: Continuously assess and improve operational processes, identifying areas for increased efficiency and automation.
  • Involvement in projects: B-Corp, Corporate Events, activities, business improvement initiatives.


Requirements:

  • Proven experience in an Operations or Office Management role, ideally in a fast-paced, professional environment.
  • Strong financial acumen, with experience managing payroll, invoicing, and credit control.
  • Excellent organisational and multitasking skills, with the ability to prioritise effectively.
  • Proficiency in CRM systems, Microsoft Office, and financial software.
  • Exceptional communication and interpersonal skills, with the ability to liaise effectively across teams and with clients in both written and verbal formats.
  • A proactive, problem-solving mindset with the ability to work independently and anticipate team needs.
  • Experience in contracts and compliance is an advantage.
  • Event planning experience is desirable.


What We Offer:

A collaborative and innovative work environment with opportunities for career progression.

The chance to work closely with founders and make a significant impact on the company’s operations. Competitive salary and benefits package. Flexibility in working arrangements.


We’re passionate about creating an inclusive workplace for our clients that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do


STOIX receives a high level of applications to advertised opportunities. As much as we strive to respond to each application individually and personally, we would advise if you have not received communication within 10 days that your application has been unsuccessful at this time.

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