Sales Consultant

2 weeks ago

London UK, UK, United Kingdom PAIGE Part time

Sales Consultant (Harrods or Selfridges)

PAIGE London, England, United Kingdom (On-site)

Two vacancies to be filled. A full-time vacancy and a part-time (3 day vacancy)


Job Description

We are looking for a passionate and energetic Sales Consultant to join us in continuing the success within our partners’ retail stores by managing customer needs, building and maintaining customer relationships and focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.


Responsibilities

The Sales Consultant will use their strong selling skills to assist clients with all purchases. The Sales Consultant will be an effective brand ambassador, building rapport and relationships with existing customers, as well as providing outstanding service in all customer interactions.


The Sales Consultant will be responsible for the following key accountabilities:

  • Assisting and interacting with customers in a warm and courteous manner,
  • Engaging every client in an interaction that results in the highest level of client satisfaction that positively impact both sales and service.
  • Utilise exemplary selling skills to effectively identify customer needs and close sales.
  • Adherence at all times to PAIGE and retailer guidelines specific to each store
  • Proactive communication with the Retail Co-ordination Manager on stock, staffing and sales to ensure an efficient running of the business.
  • Stock management including stock takes, deliveries, visual merchandising and replenishment.
  • Driving sell throughs on slow sellers.
  • Resolve or escalate all customer issues.
  • Creation of a detailed review of the business and product at the end of each season, including good competitor awareness of product and sale periods.
  • Building key relationships with store managers and teams (as appropriate)
  • Support events and store pop ups, with an understanding of sales targets/plans
  • Ad hoc requests as required by the Retail Coordination Manager


Required Qualifications/Primary Job Requirements:

  • Previous retail experience or relevant customer related experience (i.e. hospitality, etc.) denim experience preferred, department store experience preferred.
  • Excellent fashion knowledge
  • Excellent retail operations knowledge
  • Proven track record in achieving sales results.
  • Willingness to work retail business hours including nights, weekends and bank holidays.
  • Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks.
  • Ability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment and willing to adapt
  • Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail.
  • Must currently be based in & hold authorisation to work in the United Kingdom


About the Company:

PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.


From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.


Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.


As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.

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