Customer Service Advisor

15 hours ago


Derbyshire Midlands, East Midlands, United Kingdom HAYS Full time
Customer Service Advisor Job | Derby | Temp | Hybrid

Your new company
On behalf of our esteemed client, a leading organisation in Derby, we are seeking a dedicated and customer-focused Customer Service Representative. Our client is known for their exceptional service and commitment to customer satisfaction, providing a supportive and dynamic work environment.
Your new role
As a Customer Service Representative, you will be the first point of contact for customers, handling enquiries, resolving issues, and providing exceptional service. Your responsibilities will include managing customer interactions via phone, email, and chat, maintaining accurate records, and ensuring customer satisfaction. This role is perfect for someone who is empathetic, patient, and enjoys helping others.
What you'll need to succeed

  • Proven experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency in using customer service software and Microsoft Office Suite.
  • An ability to handle challenging situations with patience and professionalism.
  • A proactive and positive approach to work.
  • High level of accuracy and attention to detail.
What you'll get in return
  • Competitive salary based on experience.
  • A supportive and collaborative work environment.
  • Opportunities for professional development and growth.
  • Potential for role extension based on performance and business needs.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4609738

  • Nottinghamshire, Midlands, East Midlands, United Kingdom HAYS Full time

    Customer Service Advisor Job | Temp | Nottingham | Hybrid Your new company We are recruiting on behalf of a prestigious client in Nottingham, known for their dedication to outstanding customer service and innovative solutions. This company offers a vibrant and supportive work environment where employees are valued and encouraged to grow.Your new role In...

  • General Manager

    3 months ago


    Derbyshire, UK, East Midlands, United Kingdom Parkinson | Lee Executive Search Full time

    Parkinson Lee Executive Search are currently retained partners to a leading global Engineering Group in the appointment of a General Manager – UK, based in Derbyshire.Reporting into the Group Managing Director you will be responsible for leading and driving the UK team to deliver business performance to achieve budget and profit optimisation for this £15M...


  • Derbyshire, UK, East Midlands, United Kingdom United Living Group Full time

    United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing...

  • Site Manager

    2 days ago


    Derbyshire, UK, East Midlands, United Kingdom United Living Group Full time

    United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining,...


  • Nottinghamshire, Midlands, East Midlands, United Kingdom HAYS Full time

    Senior Landscape architect - salary circa £70,000 - Nottinghamshire Your new company Established in 1999, my client is a customer-focused planning, environment, and design consultancy with extensive experience in adding value to a range of development schemes. They work with various building material, minerals & waste, commercial and residential clients...

  • Night Team Member

    2 weeks ago


    Birmingham, West Midlands, West Midlands, United Kingdom Moto Careers Full time

    *Night Team Member - BP - Birmingham*Address: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR 14.04phJoining moto is easy, we're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people to be part of our amazing team, delivering BP's handy...


  • Birmingham, Midlands, West Midlands, United Kingdom HAYS Full time

    Temp job-Gas contracts officer/ gas Supervisor social housing A large and busy Local Authority has an exciting vacancy for a Gas Contracts Work Officer for a temporary contract for at least 12 months.Job RoleTo prepare detailed works instructions in the areas of disrepair, responsive repairs and programmed works and progress repairs/improvements. To carry...


  • Birmingham, Midlands, West Midlands, United Kingdom HAYS Full time

    Building Surveying, Building Surveyor, Birmingham, MRICS, APC Your new company You will work for an internationally leading construction consultancy based in Birmingham. You will work in a large building surveying team, as a Senior. You will work across a range of sectors including public sector, commercial, retail, education and development. Your new role...


  • Smethwick, West Midlands, West Midlands, United Kingdom DPD Group UK Full time

    Company DescriptionContract Type: Permanent / 37.5 hours per weekLocation: Smethwick - Roebuck Lane B66 1BYSalary: Circa £28,000 Plus CommissionDays of Work: Monday to Friday 9am - 5pmHybrid Working: 3 days in the office 2 day at home, however subject to change depending on business needs.Join us on our journey as we aim to be the UK’s most sustainable...

  • LGV Driver

    3 weeks ago


    Oldbury, West Midlands, West Midlands, United Kingdom DPD Group UK Full time

    Company DescriptionContract: Permanent 40 Hours Per Week minimumHourly Rates - £15.28phLocation: DPD Oldbury, Broadwell Road, Oldbury, B69 4DADays of Work: Monday-FridayStart Window - 12:00 - 21:00DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for...

  • Chief Finance Officer

    1 month ago


    West Midlands Region, West Midlands, West Midlands, United Kingdom Dodd Partners Full time

    Chief Finance Officer Circa £120,000 + benefits We are delighted to be working with a prominent educational institution renowned for its employer-led technical and vocational provision, aligned to the needs of students, employers, and the wider community. With a turnover exceeding £50m and over 13,000 students, the institution is...

  • HGV Technician

    2 months ago


    Oldbury, West Midlands, West Midlands, United Kingdom DPD Group UK Full time

    Company DescriptionContract: Permanent, 42 hours per week Continental Nights Salary: £48,800 per year (NIGHTS) plus performance related bonus and overtime paid at enhanced rateLocation: Oldbury Days of Work: 4 on 4 off Hours of Work: 18.40 - 07.00 DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a...

  • Kitchen Porter

    2 weeks ago


    Birmingham, West Midlands, West Midlands, United Kingdom Itihaas Full time

    At Itihaas, we take pride in offering exceptional dining experiences through great food and excellent service. We are currently seeking a dedicated and hardworking Kitchen Porter to join our team and play a crucial role in maintaining the cleanliness and efficiency of our kitchen and restaurant.Position Overview: As a Kitchen Porter, you will be an essential...


  • Birmingham, West Midlands, West Midlands, United Kingdom Hays Accountancy and Finance Full time

    Your new company Hays are delighted to partner with this regulator based in Birmingham, who are looking for an experienced Senior Audit Specialist to join their team on a permanent basis.Your new role As the Senior Audit Specialist, you will influence the practices and procedures of audit firms by offering specialised services to improve their audit quality....

  • HGV Technician

    2 months ago


    Oldbury, West Midlands, West Midlands, United Kingdom DPD Group UK Full time

    Company DescriptionContract: Permanent, 42 hours per week Continental nightsSalary: circa £48,800 per annum plus bonuses and overtimeLocation: DPD Oldbury, Broadwell Road Oldbury B69 4DADays of Work: 4 on 4 off Hours of Work: Nights 18.40 – 07:00DPD is a member of Geopost, one of Europe's leading parcel delivery networks, and aims to be the most...


  • Wolverhampton, West Midlands, West Midlands, United Kingdom Gleeson Recruitment Ltd Full time

    Gleeson Recruitment Group are seeking a technically capable and qualified accountant to join their manufacturing client as a Senior Financial Accountant. With progression to Manager level over the next 12 months due to investment in new projects, there's a genuine opportunity to build a career up to FD level. This role is on site with some flexibility...


  • West Bromwich, West Midlands, West Midlands, United Kingdom Mercure Birmingham Full time

    Company DescriptionExciting opportunity to join a progressive team.Portfolio of six hotels, The Harlow Hotel by Accor and Five Mercure hotels, located in Birmingham, Nottingham, Cardiff, Bedford, and Telford, underwent an extensive refurbishment in 2019. Collectively the portfolio of 864 bedrooms and 54 meeting rooms, are all positioned with good transport...


  • Derbyshire, United Kingdom HAYS Full time

    Customer Service Advisor Job | Derby | Temp | Hybrid Your new company On behalf of our esteemed client, a leading organisation in Derby, we are seeking a dedicated and customer-focused Customer Service Representative. Our client is known for their exceptional service and commitment to customer satisfaction, providing a supportive and dynamic work...


  • West Midlands, United Kingdom RecRight Ltd Full time

    Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, fluency in French and Spanish is a MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult situations...


  • West Midlands, United Kingdom Venn Group Full time

    **Customer Service Advisor** **Start Date: ASAP** **Rate: £12.02 per hour (PAYE)** **Location: West Midlands - **_hybrid working_** **Hours: 37 Hours per week - 9am - 5.30pm Monday to Thursday and 9am - 5pm on Fridays** An opportunity has arisen for two Customer Service Advisor’s to join the Adult Social Care Enquiry Team on a temporary...


  • West Midlands, United Kingdom Search Full time

    Dutch Speaking Customer advisor role (Remote)Working from home You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth...


  • Derbyshire, United Kingdom Pertemps Leicester Full time

    Customer Service AdvisorA great opportunity to work for a market leader in distribution has arisen. We are seeking experienced Customer Service Agents to join our Frontline Customer Service Team as Customer Service Advisors.Key Responsibilities:Manage inbound calls from worldwide clients handling shipment requestsBuild rapport with customers and establish...


  • Derbyshire, United Kingdom Pertemps Leicester Full time

    Customer Service AdvisorA great opportunity to work for a market leader in distribution has arisen. We are seeking experienced Customer Service Agents to join our Frontline Customer Service Team as Customer Service Advisors.Key Responsibilities:Manage inbound calls from worldwide clients handling shipment requestsBuild rapport with customers and establish...


  • Belper, Derbyshire, United Kingdom Brook Street UK Full time €25,756

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided. Minimum Requirements: Passion for customer service Strong problem-solving skills Location: Belper, Derby (office-based) Salary and Hours:...


  • Belper, Derbyshire, United Kingdom Brook Street UK Full time €25,756

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided. Minimum Requirements: Passion for customer service Strong problem-solving skills Location: Belper, Derby (office-based) Salary and Hours:...


  • Derbyshire, United Kingdom Talk Staff Recruitment Full time

    Are you looking for your next customer focused role? A market leader in their industry and boasting a Gold Investors In People award, are looking for motivated and enthusiastic customer service advisors to join their growing business. Based in Belper and with the opportunity to move to remote working after a successful probationary period, you will be a good...

  • Customer Service

    1 month ago


    West Midlands, United Kingdom Outsource UK Full time

    Collections AdvisorSolihull - Hybrid working (2 days at home per week!) Up to £24,750 + bonus up to £1,500Monday to Friday - Occasional weekend work (2x Saturday shifts in a 8 week period)Collections experience is required to apply for this role. Outsource UK is currently recruiting for a Collections Advisor to work for a leading UK bank as part of their...


  • Wolverhampton, West Midlands County, United Kingdom Bromford Full time

    Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? Do you want to work for an organisation rated as a Great Place to Work? If so, you belong at Bromford!We are on the lookout for new customer service advisors to join our contact team. The team are...

  • Customer Service

    1 month ago


    West Midlands, United Kingdom Outsource UK Full time

    Collections AdvisorSolihull - Hybrid working (2 days at home per week!) Up to £23,500 + bonus up to £1,500Monday to Friday - Occasional weekend work (2x Saturday shifts in a 8 week period)Collections experience is required to apply for this role. Outsource UK is currently recruiting for a Collections Advisor to work for a leading UK bank as part of their...


  • Derbyshire, United Kingdom Frasers Group Full time

    Job DescriptionJob Title: Customer Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key...


  • Derbyshire, United Kingdom Frasers Group Full time

    Job DescriptionJob Title: Customer Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key...


  • Derbyshire, United Kingdom Frasers Group Full time

    Customer Service Advisor - ShirebrookCompany DescriptionAt Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of...


  • Derbyshire, United Kingdom Frasers Group Full time

    Customer Service Advisor - ShirebrookCompany DescriptionAt Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of...


  • Derbyshire, United Kingdom Frasers Group Full time

    Customer Service Advisor - ShirebrookCompany DescriptionAt Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of...


  • Staveley, Derbyshire, United Kingdom Maison Sport Full time €25,000

    Customer success advisor Full time - Year round Role Maison Sport connects skiers with local independent ski instructors in over 350 ski resorts across Europe and excellent customer service sits at the core of our business. From when a customer first visits our website, to their interactions with the customer success team and then finally with the...


  • Staveley, Derbyshire, United Kingdom Maison Sport Full time €25,000

    Customer success advisor Full time - Year round Role Maison Sport connects skiers with local independent ski instructors in over 350 ski resorts across Europe and excellent customer service sits at the core of our business. From when a customer first visits our website, to their interactions with the customer success team and then finally with the...


  • Derbyshire, United Kingdom Frasers Group Full time

    About Frasers GroupFrasers Group is a leading retail company that is rethinking the retail experience through digital innovation and unique store experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.Our mission is to build the world's most admired and compelling brand ecosystem, and our purpose is to elevate...