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Customer Service Advisor

2 months ago

Derbyshire, United Kingdom HAYS Full time
Customer Service Advisor Job | Derby | Temp | Hybrid

Your new company 
On behalf of our esteemed client, a leading organisation in Derby, we are seeking a dedicated and customer-focused Customer Service Representative. Our client is known for their exceptional service and commitment to customer satisfaction, providing a supportive and dynamic work environment.
Your new role 
As a Customer Service Representative, you will be the first point of contact for customers, handling enquiries, resolving issues, and providing exceptional service. Your responsibilities will include managing customer interactions via phone, email, and chat, maintaining accurate records, and ensuring customer satisfaction. This role is perfect for someone who is empathetic, patient, and enjoys helping others.
What you'll need to succeed 

  • Proven experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency in using customer service software and Microsoft Office Suite.
  • An ability to handle challenging situations with patience and professionalism.
  • A proactive and positive approach to work.
  • High level of accuracy and attention to detail.
What you'll get in return 
  • Competitive salary based on experience.
  • A supportive and collaborative work environment.
  • Opportunities for professional development and growth.
  • Potential for role extension based on performance and business needs.
What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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