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Information Technology Technician

4 months ago

UK, UK, United Kingdom Candour Solutions Full time

IT Technician – Knutsford – Cheshire


#Teamcandour are working exclusively to secure an accomplished IT Technician to join the head office team of a thriving chain of national kids nurseries at their new headquarters based just outside of Knutsford in the beautiful Cheshire countryside.


This position would really suit anyone with a young family as on top of an awesome standard benefits package – which includes hybrid working options after probation completion & access to continual training courses - they offer an amazing 80% discount on services to all head office staff.

They’re looking for some to assist with 1st/2nd line helpdesk requests and alongside device builds as requested. The role also requires the successful candidate to support both head office & nursery staff. Most IT support is carried out remotely from the Head office, but rare onsite visits to nursery sites may be required ad-hoc so access to a car & drivers license is essential.


So what skills will they be looking for?


  • Desktop Support & Laptop/PC builds
  • Android / iOS tablet & mobile phone deployments
  • Microsoft Windows 10/11 & Microsoft Office Support
  • Troubleshooting Printers & Internet connectivity
  • Microsoft Intune (MDM)
  • Microsoft Office365 SharePoint Administration & Support
  • Microsoft Entra (Azure AD & Security)
  • Windows Server 2019 Active Directory Desirable -
  • Network troubleshooting


And how will you be using them on a daily basis?


  • Ensure that all systems are stable and secure supporting the group's users.
  • Liaising with 3rd party suppliers to aid support of all sites. Undertake any other duties which may reasonably be required of your role.
  • Adhering to IT procedures and checklists in place.
  • Proven experience of supporting onsite & cloud systems, working as part of a team and ticket-based support desk.
  • Evidence of strong inclusive team working approach with the ability to support & communicate with non-IT literate staff.


Want to know more? We’re always available to talk, reach out anytime and we can arrange a time to go through the finer details of what could be your next ideal career move