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Information Technology Technician

2 months ago

UK, UK, United Kingdom The ONE Group Ltd Full time

IT Technician x2

South Cambridge

£25k-£29k


We’re looking for 2 IT Technicians to join an organisation based in Cambridge. You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.


For this role, we do need someone with recent IT Support experience. Unfortunately, this is not an entry level role, and overseas candidates will not be considered. All candidates must have the full right to work in the UK without any restrictions.


The Role:

  • Provide first and second line IT Support to internal users
  • Responsible for monitoring the ticketing system including prioritisation of tickets
  • Imaging laptops and desktops
  • Hardware and Software installations/upgrades
  • Ensure systems are kept as secure as possible and data protection policies are followed


Requirement:

  • Previous experience providing 1st line support (either internal or with an MSP)
  • Experience with Active Directory and Office 365
  • Has previously used an IT ticketing system
  • Excellent communication skills
  • Driving licence with access to a car
  • Full right to work in the UK without any restrictions


For more information and a full job description, please contact Andy Clarke at The One Group