Customer Service Executive

4 weeks ago


UK, UK, United Kingdom Property Personnel Part time

Welcome Centre Associate

Fareham, Hampshire

Full & part-time roles available

£30k (pro-rata for part-time)


Buckland Development is delivering Welborne, a new generation sustainable Garden Village. We are delighted to have been instructed to assist them with recruiting Welcome Centre Associates to join the Welcome Centre and Team.


Welborne has been inspired by the English Garden City movement of one hundred years ago which produced enduringly popular, well-designed and well-built places which are still thriving today. Buckland have taken the very best aspects of these and combined them with everything needed for life today.


They are creating an exciting new place to live, delivering homes and facilities in a way that reflects their long-term involvement and ongoing stewardship. Their new community of homes, shops, schools, green spaces, and a science and technology park will be a place that people are excited to visit and proud to call home. Based just outside Fareham in Hampshire, when completed there will be 6,000 homes in the village.


Welborne will be delivered using some time-honoured traditions of placemaking alongside some of the latest cutting-edge technology embedded within the homes. Buckland is supported in the delivery of Welborne by a number of regional housebuilders, each of whom will maintain an on-site sales team.


To help potential new residents understand the vision of the Welborne development and support the housebuilder sales teams, Buckland is building a Welcome Centre manned by a Welcome Team and assisted by the latest immersive visualisation technologies.


Key responsibilities:


  • Welcoming guests upon arrival to the Welcome Centre
  • Guiding guests throughout the Welcome Centre explaining the Welborne vision
  • Upkeep of the Welcome Centre including the day to day look and feel
  • Operation of the Welcome Centre’s immersion technology
  • Ensuring high levels of customer satisfaction
  • Liaison with the Welborne Garden Village Trust.


Education, qualifications and experience:


  • An understanding of residential property would be advantageous but not essential
  • Further professional qualifications desirable
  • Experience in a customer facing role
  • Technologically confident
  • Local insight considered beneficial
  • Empathetic communicator capable of telling the Welborne story
  • Strong organisational skills capable of managing customer interactions
  • Confident and welcoming personality
  • Professionalism and poise
  • Full UK driving licence and your own car.


Our client is looking for both full-time and part-time staff members.


This position will come with a salary package of £30,000. Our client is also offering an excellent benefits package which includes 25 days holiday (pro-rata for part-time employees), private medical insurance, pension contributions, annual discretionary bonus, death in service, paid parking, and more


The working hours will be from 9.30am to 5.30pm 7 days a week. The full-time position will require you to work a 5 day working week, incorporating weekends on a rota basis. The part time position will be on shift rotation including both full and half days across the 7 day working week.



  • UK, UK, United Kingdom WeAreAspire Full time

    Customer Service Executive Are you an enthusiastic and highly organised individual with a passion for customer service? Our London-based client is seeking a motivated Customer Service Executive to join their growing team! ROLE: Customer Service ExecutiveSALARY: Up to £30k DOELOCATION: London (Greenwich, Hybrid) Company:A vibrant and innovative branded...


  • UK, UK, United Kingdom New Chapter Consulting Ltd Full time

    Are you passionate about delivering exceptional customer service and supporting a brand's growth and customer loyalty? We're looking for a recent graduate to join us as a Customer Support Executive. You’ll be joining a dynamic team working for a premium brand. This is an office based role and your key responsibilities will be to:Provide...


  • UK, UK, United Kingdom Rockpool Recruitment Part time

    Part Time Operations and Customer Service Executive - Luxury Tour Operator (Hybrid, 2 days London)Our client has an infamous reputation for delivering absolute excellence in everything they do. The Operations department is pivotal to this, and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards....


  • UK, UK, United Kingdom Citrus Recruit Full time

    Citrus Recruit are currently recruiting for an experienced Customer Service Executive for our fleet management client based just outside of Solihull.You will be joining a small customer services team who work alongside the sales team and playing a pivotal role in delivering exceptional customer experiences for customers.You will be the main point of contact...


  • UK, UK, United Kingdom Protect Line Full time

    Customer Service Superstars, We're on a Hunt for YOU! Bournemouth Welcome to Protect Line, a beacon in life insurance and protection solutions. We're not your average life insurance broker, we're a customer-oriented, dynamic, and vibrant squad committed to delivering excellence. Now we're on a quest for an Inbound Customer Service Executive...


  • UK, UK, United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...


  • UK, UK, United Kingdom Space Executive Full time

    Customer Success ManagerAbout the RoleJoin a growing FinTech team as a Customer Success Manager, reporting to the Head of Customer Success.Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.Drive customer satisfaction, product adoption, and contract renewals, while identifying up-sell and cross-sell...


  • UK, UK, United Kingdom Property Personnel Part time

    Part-time Welcome Centre AssociateFareham, Hampshire£30k (pro-rata)3 day working week, incorporating 2 week days and 1 weekend day.Buckland Development is delivering Welborne, a new generation sustainable Garden Village. We are delighted to have been instructed to assist them with recruiting part-time Welcome Centre Associates to join the Welcome Centre and...


  • UK, UK, United Kingdom Bunch Full time

    Do you want to work for a tech enabled scale-up that is helping thousands of people simplify their bills? How about one that is investing heavily in its people? If you're passionate about delivering exceptional customer service, thrive in a collaborative team environment and are eager for a new challenge, then maybe you should think about joining Bunch....


  • UK, UK, United Kingdom Athena Executive Search Full time

    Packaging industry (Narrow Web label industry) Hybrid role (based UK)Competitive salary plus bonus and benefits ROLE SUMMARY:My clients mission is to develop innovative and sustainable Packaging solutions for key international customers. They are one of the global market leaders and have ambitous plans for growth.The Sales & Services Director is responsible...


  • UK, UK, United Kingdom Greenbean Full time

    We are working with a Customer Service Centre in Salisbury looking for Customer Service Executives. The site is conveniently located with the town centre a 10-minute walk and the train station a 5–10 minute walk. You will work 35 hours per week on a rota basis between core hours of 8.30 am to 5.30 pm, Monday to Friday, including a 1-hour lunch break....


  • UK, UK, United Kingdom reesmarx Full time

    Senior Customer Service SpecialistAbout the CompanyOur client is a unified breathing company dedicated to enhancing the lives of individuals using their devices. As a leader in Respiratory Diagnostics, Ventilation, and Anesthesia Delivery & Patient Monitoring, they are the largest pure-play company in their field.About the JobThe Senior Customer Service...


  • UK, UK, United Kingdom The People Network Full time

    Customer Success ExecutiveCustomer Success Executive required by a leading, global technology company that provide scalable solutions for commercial real estate, designed to solve the complex operational challenges faced by landlords and flexible workspace operators.This is a fantastic opportunity if you have some technical experience and are looking to...


  • UK, UK, United Kingdom S.I.S Executive Full time

    Industry : Management ConsultingSector : Pharmaceutical, Bio Tech, Med Devices and Life SciencesSpecialism : Customer Led (Front Office) Sales, Marketing, CRM TransformationLocation : UK Wide - Various LocationsPackage : Package up to £140K (including benefits and bonus) dependent on experienceBackgroundOur client is a market leading Top Tier Global...


  • UK, UK, United Kingdom WeSki Full time

    WHO WE ARE:We are disrupting the traditional $80 billion ski travel industry with the world's first self-service platform for booking an entire ski trip in just a few clicks. Our unique dynamic package technology empowers customers to plan, compare, book, and fully customize their ski holiday by providing real-time prices and availability for millions of...


  • UK, UK, United Kingdom Rippl - Recognition, Reward & Benefits Full time

    Customer Success Executive Are you a tech-savvy trailblazer with a passion for digital innovation? Rippl is on the hunt for a Customer Success Executive who can navigate the online world with ease and finesse. We're looking for someone who's not just comfortable with web applications and data manipulation, but thrives on it! At Rippl, our vision is...


  • UK, UK, United Kingdom Membership Bespoke Full time

    Customer Service Officer Membership Body Flexible working - Hybrid/ Office Chelmsford, Essex (40% Home / 60% Office) Monday to Friday 09:00 – 5:00pm Basic Salary £30,000, Benefits include 20 days per annum, plus public holidays Office easily accessible via train/public transport -discounted parking option available Permanent, Full Time - 35 hours My...


  • UK, UK, United Kingdom Moston Full time

    We are looking for a customer service focused individual who wants to kick start their Career!Our client offers a wide range to climb up the ladder and develop yourself within the company.KEY RESPONSIBILITIESOperate on a 1st line technical level with internal and external teams to ensure working practices are executed effectively and service levels...


  • UK, UK, United Kingdom Higher Capital Executive Full time

    Job Title: Regional Director of Property Services - Affordable HousingLocation: Bristol, Gloucester, Dorest, DevonSalary: Competitive Package + BenefitsAbout our client: Our client is one of the UK's largest owners and operators of affordable housing, dedicated to providing safe, comfortable, and sustainable homes for thousands of families across the...


  • UK, UK, United Kingdom British Gypsum Part time

    Are you passionate about training and developing talent to reach their best?As the Trainer for the Customer Service Team, you are responsible for providing a consistent training program to all new Customer Service Advisors joining our teams. This will include 1-2-1 training on systems, services, sales as well as technical and behavioural skills, adapting...