AVP- Salesforce Delivery lead

1 month ago

London, UK, United Kingdom Genpact Full time

Inviting applications for the role of Assistant Vice President- Salesforce Delivery lead



We are seeking a highly motivated and experienced Delivery Lead to join our team in London. As the Delivery Lead, you will be responsible for overseeing the successful delivery of projects and ensuring customer satisfaction. You will work closely with cross-functional teams, including engineering, product management, and customer success, to drive the delivery process and ensure projects are completed on time and within budget. The ideal candidate will have a strong background in project management, excellent communication skills, and a passion for delivering high-quality results.



Responsibilities:

• Working closely with the Management teams and key stakeholders.

• Managing/running multiple scrums and projects.

• Responsible for product/project timelines, and ensure they are delivered in a timely manner as per the defined scope and budget.

• Creating and implementing best practices policies, standards, and frameworks.

• Run scrum cadences working with multiples teams across the globe.

• Ensure coordination between cross functional teams for timely delivery.

• Estimate the project and delivery timelines.

• Identify, monitor, and process tasks through discussion with teams including raising red flags, reporting tasks etc.

• Ability to detect any blockers and delay in delivery and to take the required action and responsibility.

• Conduct regular meetings with team leaders and follow up on project status.

• Ability to excel in a fast-paced start up like culture where features are rapidly developed and tested, revised, and experimented.

• Streamline the team’s overall performance and delivery...



Qualifications we seek in you:

• Graduate from any stream and Professional certification such as PMP or PRINCE2

• Experience in coaching project team members to strengthen their abilities and skill sets.

• Must have experience as Project Manager in Agile-Scrum, Waterfall, and Hybrid software development methodology.

• Must have experience of running Sprints and tracking throughput through tools like JIRA, Confluence and Azure Dev ops etc.

• Must be having a Scrum Master certification.



Preferred Qualifications/ Skills:

• Salesforce certifications is a plus.

• Relevant years of progressive career in IT.

• Excellent Project Management, People Management and Leadership skills in a software Development environment.

• Should have ability to influence without authority.

• Excellent verbal and written communication skills.

• Strong problem-solving skills

• Self-driven and passion for technology

• Ability to work cross-functionally, in a fast-paced work environment.

• Able to communicate technical or complex subject matters in business terms.

• Able to work with non-collocated team members.

• High attention to detail is essential.

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