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Area Manager

4 months ago

Manchester, Greater Manchester, United Kingdom Burgerism Full time

We're Burgerism

Our goal is to become the Domino's for burgers, offering fans a made-to-order, restaurant-quality smashed burger for delivery and collection. We're 100% digital and fully focused on off-premise dining (we don't do restaurants).


Since we started in 2018, we've become a cult burger brand across the North West. We're proud to be the most ordered meal on Deliveroo, and the #1 most ordered burger on Uber Eats, in Manchester - and have been recognised as one of Britain's Top 10 burgers according to The Times.


Role Description:

You'll be responsible for overseeing the success of our stores - in an ethos that is right for Burgerism (and our unique way of doing things). In addition to multi-site PnL control, some of the day-to-day tasks will include store visits, manager support, manager development/training, recruitment, nourishment of our store culture, quality control, and oversight of store systems/KPIs. Equally, we'll look for you to understand and optimise the customer experience and have a passion and care for everything we do - from the food we cook, to the way we pack our orders. Attention to detail matters a lot at Burgerism.


This role will report into our Dir. of Ops.


We care a lot about character. And we look for behaviours / traits that align with our values:

  • You'll have a tendency to give praise rather than find fault - hospitality is a busy environment and we look to positively reinforce rather than constantly criticise.
  • Belief - in our team, our mission, and in yourself. Burgerism is building a unique business and we look for people who truly buy into what we do.
  • Keep it real - we're an authentic, inclusive organisation with zero tolerance for egos. We don't cut corners, we fake nothing and we love to keep it real in everything we do.


Qualifications / experience:

  • QSR experience is essential - we're looking for someone who truly understands quick-service restaurants, and the culture within.
  • Evidence of Store PnL management; you'll need to understand how to control the bottom line.
  • Multi-site experience.
  • Delivery/digital hospitality experience.
  • Cultural obsession - you understand the value of great teams and know how to nourish a unique culture.
  • An ability to develop an internal progression pathway for our team members.
  • Basic experience in HR, including remuneration planning, employee relations, and performance management.
  • Excellent communication and interpersonal skills.
  • We'd love to see first hand experience of taking a business on a journey; scaling a business is a different challenge to maintaining/running a business.


This is a hands-on role and will involve being in and amongst our store teams on a regular basis. We value someone who is willing to spend time in our stores to gain a deep understanding of the nature of our operation, workplace, team and culture.