Business Support Officer

2 weeks ago


Kings Hill UK, West Malling, United Kingdom The Education People Part time

Brand: The Education People

Role: Business Support Officer

Salary: £22,148 pro rata 14.8 hours per week

Location: Hybrid Working (occasional meetings in West Malling, Aylesford, and Whitstable)


The Education People, a division of the Commercial Services Group, excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services including early years and childcare, equality and inclusion, school improvement and professional development, ensuring comprehensive support for educational institutions.


TEP’s Early Years & Childcare Service provide support to all early years and childcare providers through training, resources and visits.


The Role

The Education People are looking for a dedicated and organised Business Support Officer on a part time basis to deliver comprehensive administrative support to the Early Years & Childcare Partnership & Integration Team.


If you have prior experience working in an administrative or business support type role this could be a great part time position for you. The successful candidate will possess excellent data management and analysis skills, be confident using Microsoft Excel and understand social media and effective communication to wider audiences.

This is a hybrid working role with occasional on-site meetings in West Malling, Aylesford, and Whitstable.


Working days for this role are every Wednesday, Thursday and Friday totalling 14.8 hours per week.


In return we will offer you:

  • 25 days holiday (FTE)
  • Cycle to work scheme
  • Life assurance cover
  • Access to Kent Rewards
  • A culture of progression and development
  • Flexible working arrangements


Key Duties:

  • Provide business and administrative support to the Early Years and Childcare Partnership & Integration Team, including managing data, updating information, and handling email and telephone inquiries
  • Plan and coordinate meetings and events for the team by preparing the materials, documents, occasionally after hours
  • Manage data systems and frontline support for local early years collaborations
  • Handle training inquiries, bookings, invoicing, and purchasing efficiently
  • Arrange and support training events for potential and registered childminders, prepare materials and support virtual training, including occasional afterhours events
  • Compile and format communications and documents with high accuracy, adhering to company guidelines. Maintain websites, databases, and filing systems, ensuring compliance with the Council’s record retention policy, data protection and freedom of information protocols and recommend improvements
  • Support proofreading processes
  • Administer financial systems related to business activities


What we need from you

  • Proven track record in providing high-level administrative support
  • Ability to maintain in house computer systems
  • Demonstrable interpersonal and organisational skills when dealing with all levels of staff and external contacts
  • IT literate, confident using Microsoft Excel
  • Excellent written and verbal communication and proofreading skills
  • Excellent time management


About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 29 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.



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