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Studio Office Manager

2 months ago

Birmingham UK, West Midlands, United Kingdom IRIS #foundbyiris Full time

We are looking for a highly motivated and energetic Studio Office Manager who can manage the day-to-day running of the office and meeting spaces, ordering office supplies, organising staff events and ensuring strong infrastructure support for our studio team with their clients.


They are responsible for wide scale support across our Finance and Operations functions, inclusive of general banking, client account maintenance, recruitment and onboarding.


About the role


We’re looking for a high energy Office Manager to redefine how our office support program looks. As part of a growing team, you’ll provide the platform for your fellow teammates to excel, ensuring the office and meeting spaces are perfectly primed for workshops, office supplies are fully provisioned and organising staff events that are full of learning, fun and laughter.


As the primary touchpoint for staff and clients each day, you’ll also play a significant role in supporting the Finance and Ops teams across key work streams such as monthly accounts, payments, talent, onboarding and training. You will have lots of autonomy outside your core role to develop skills within these functions as well as scaling up the Office Management role. This is a fantastic opportunity to work at the heart of our business and play a key role in our growth.


Responsibilities

On a day-to-day basis, you will be responsible for:

Reception / Office Management


  • Front of House duties, inclusive of client meet and greets and third-party enquiries
  • Collaborative working space and supplies maintenance
  • Events creation and organisation
  • Supplier and contractor relationship management
  • Lead role on Health & Safety, Fire Safety and Risk Assessment for Birmingham HQ
  • Management and distribution of our hardware and software. This includes asset management of all laptops and monitors


Finance

  • Financial duties, to cover accounts payable/receivable, receipt governance, expenses and petty cash
  • Staff purchases, benefits, welfare and travel administration


People & Culture

  • Generic HR administration which includes onboarding, off-boarding, and management of weekly and monthly rituals.
  • Organising interviews through the hiring life cycle and management of our HRIS, organising staff events.


REQUIREMENTS

Your Experience:


  • Minimum 5 years of experience in the same or similar style role
  • Handled guest meet and greets extensively as part of reception-focused duties, inclusive of senior clients and suppliers
  • Significant exposure to and responsibilities in Finance support inclusive of accounts receivable/payable, debtor management and cash flow maintenance
  • Working knowledge of entry level HR practice, including learning and development, recruitment and staff communications.
  • Demonstrable experience of leading on office management and building space development
  • Delivered dozens of on and off site social events to staff and clients
  • Exposure to cost control and budget management & negotiating partner contracts.
  • Supplier and Partner management, inclusive of services oversight, payments, contracts and audit


Your Skills:


  • Strong ability with accountancy, CRM and project management software
  • Expert level logistics planner for working spaces and business operations
  • Able to use foundational level HR knowledge to support line managers
  • Expert level communicator on all business matters concerning staff welfare and operations, comfortable from associate to leadership level - via any available medium
  • Highly commercial, strong with cost control and making tough decisions on suppliers and staff welfare for the greater good of the business.
  • Inquisitive about new working practices and developments, and legal and health matters that impact the workforce, and quick to share them in the appropriate seniority channels
  • Know when to act on sensitive data, and when to hold back, for the good of employees and the company