Director of Operations

1 month ago


London, UK, United Kingdom mum Full time

Director of Operations

Lifestyle hotel, London

c. £90-100,000 salary plus annual bonus of 20%


We are seeking a charismatic Director of Operations to oversee operations and experience at this wonderful lifestyle hotel in the heart of London.


We’re looking for an innovative and resourceful leader, a commercially minded individual who can focus on people and standards to evolve and enhance guest experience throughout the property.


Areas of responsibility:


  • Guest experience
  • Team performance
  • Leadership & management
  • Operational excellence
  • Financial performance
  • Innovation & improvement


You’ll play a key role in enhancing guest experience and drive standards across all areas of the hotel, including multiple food and beverage outlets and leisure facilities.


Team performance will be a key focus, your strategic thinking and efficient management will drive engagement and a high performing team.


You’ll monitor key performance indicators, including operating profit, guest satisfaction, and employee Net Promoter Scores (NPS), ensuring the hotel remains on track.


What we’re looking for:


We’re looking for someone with experience in a similar senior management role in hospitality, ideally in lifestyle/luxury lifestyle hotels.


You’ll have a proven track record of effective leadership, a strong operational mindset, financial acumen, and a passion for delivering exceptional guest service. Your ability to innovate, communicate, and drive improvement will be critical to your success in this role.


Closing date: Friday 15th November 2024. All applicants will receive a reply after this date.


mum hires for exciting, in-demand opportunities with forward-thinking hospitality brands. And because we like to ‘keep mum’, most of our projects are not advertised online. Please get in touch to learn more.


  • Operations Director

    4 weeks ago


    London,, UK, United Kingdom Troika Recruitment Full time

    The CompanySince launching in 2008, this company has established itself as an award-winning independent hospitality business operating across both retail and events hospitality. They operate in five iconic, large-scale London venues and their premium hospitality operations span events spaces, cafes, restaurants and bars. Service excellence,...

  • Managing Director

    2 weeks ago


    London,, UK, United Kingdom Insignia Group of Companies Full time

    The Managing Director for the new homeware line will play a pivotal role in launching, growing, and scaling a luxury homeware brand from the ground up. This is a high-level executive role that combines strategy, leadership, creativity, and operational expertise. The Managing Director will be responsible for overseeing all aspects of the brand’s...


  • London,, UK, United Kingdom PPHE Hotel Group Full time

    Director of Marketing OperationsWe now have an opportunity for you to step into our brand new Director of Marketing Operations role where you'll oversee the Regional Marketing teams, and work alongside the VP of Brand & Content Marketing, Lifestyle and Brand/Content teams to effectively communicate the groups ongoing strategies via campaigns, public...


  • London,, UK, United Kingdom MŌDUM Full time

    Job Title: Director of OperationsLocation: Central LondonReports to: C- LevelDirect Reports: Head of Operations, Senior IT Manager, Facilities ManagerAbout the RoleA prestigious and high-growth luxury brand based in Mayfair, London, is seeking an experienced and strategic Director of Operations to drive operational efficiency and excellence across all...


  • London, UK, UK, United Kingdom HamiltonRowe Recruitment Services Full time

    FM Operations Director - Leading Managing Agent - Central London - £85k + Package Are you a Senior Facilities Management professional that is looking for an opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings and their associated site based teams, all housed on one fantastic estate in the London Bridge area?Do you have...

  • Operations Director

    2 months ago


    London,, UK, United Kingdom Rix Capital Full time

    A large-scale, international single-family office of prominent tech entrepreneurs based in London is seeking a dynamic Operations Director to oversee the personal and professional affairs of the family. This role requires extensive project management and leadership experience, ideally within similar operational or family office environments, demonstrating a...

  • Managing Director

    4 weeks ago


    London,, UK, United Kingdom Insignia Group of Companies Full time

    The Managing Director will play a pivotal role in the strategic leadership and operational excellence of our new brand, L'Odysee. The successful candidate will be responsible for implementing and overseeing initiatives that enhance team performance, optimize operational processes, and contribute to the overall growth and success of the organization.Key...

  • Contract Director

    4 weeks ago


    London,, UK, United Kingdom COREcruitment Ltd Full time

    Contract Director – £100k + package – Soft FM - LondonWe are working on a great Contract Director role with a national catering and soft FM provider. This is a key contract within the portfolio that requires an established Soft FM operator who can really lead from the front.About the position: This is a large and multifunctional and complex contract to...

  • Account Director

    2 months ago


    London,, UK, United Kingdom Marks, part of SGS & Co Full time

    We’re the next generation brand and design agency: boutique in mindset, entrepreneurial in spirit, global in scale. Worldwide, we’re over 500 divergent talents, across 18 locations, united in a seamless end-to-end methodology with our parent company, SGS&Co. Our focus is on ‘adaptive’ delivery, the fuel that powers our clients to move fast, move...

  • Director

    2 weeks ago


    London, UK, United Kingdom West London Centre for Counselling-1 Part time

    West London Centre for Counselling is a well-established and highly respected charity providing psychological counselling to primary care. The charity is now looking for an experienced Director to lead the strategic and operational management of the Centre and its staff. The position involves developing business plans and procedures required for the...

  • Associate Director

    4 months ago


    London,, UK, United Kingdom Altura Search Full time

    A growing medium sized construction consultancy seeking an Associate Director - Cost Manager.They’re an ambitious, diverse firm sustainably growing to operate across the U.K. Their cost management service operates a high volume of projects across varied sectors including retail, healthcare, education, public and industrial, partnered with a client...

  • Marketing Director

    3 days ago


    London,, UK, United Kingdom Bee Hospitality Full time

    Marketing Director – Very Cool Restaurant Concepts – 90k – 110k London based This group operates some fantastic restaurants and bars in stunning locations, and the role offers so much freedom and creativity. They are about to open a huge new concept and are looking at Significant growth in the next few years.The Company - Start-Up Group - Marketing...

  • Finance Director

    1 week ago


    London,, UK, United Kingdom Finatal Full time

    Finance Director£150,000Based in LondonEF10011Finatal is partnered with a private equity backed global leader in the managed services space. With Private Equity backing and a broad international presence, the business is seeking a Finance Director to join a rapidly growing business. The business is currently operating at £15m revenue and has plans to...

  • Finance Director

    3 weeks ago


    London,, UK, United Kingdom Finatal Full time

    Finance Director£150,000Based in LondonEF10008Finatal is seeking a Finance Director for a rapidly growing online e-commerce business backed by private equity, currently generating £10 million in revenue. They are committed to innovation and excellence, delivering outstanding products and services to their customers. As they scale their operations and...

  • Finance Director

    3 weeks ago


    London,, UK, United Kingdom Finatal Full time

    Job Title: Finance DirectorLocation: North LondonRate: £550 - £650 depending on experienceContract Length: 6 MonthsStart: ImmediateRB003Reports to: Group CFOAbout UsFinatal is partnered with an ambitious, recently acquired hospitality business poised for growth through an expanding footprint of locations. With a plan to increase site numbers and integrate...

  • Commercial Director

    2 weeks ago


    London,, UK, United Kingdom Troika Recruitment Full time

    The OpportunityOur client is a growing national restaurant business and as Commercial Director, you will touch every part of the business, driving operational excellence, overall performance, and continued success.There is an ambitious yet achievable growth plan on which to deliver, and a key part of this role will be gearing the brand up for success....


  • London, UK, United Kingdom myGwork Full time

    This job is with Optum, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly...

  • Festival Director

    1 month ago


    London,, UK, United Kingdom Brockwell Live Full time

    IntroductionAs the key project lead, the Festival Director will work for Summer Events (the operating company) to lead the successful planning, coordination, and delivery of the Brockwell Live and the Lambeth Country Show. Through close collaboration with key shareholders (Superstruct UK, individual event directors and Lambeth Council) and the event’s...


  • London,, UK, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of LondonJob Title: Operations CoordinatorLocation: ON-SITE, London, Canary Wharf Salary: £26K to £28K (Depending on work experience)Hours: Full-Time, Monday to Friday (9:00am - 5:00pm)About Us:Elizabeth School of London is a Higher Education (HE) provider committed to offering relevant, high-quality programmes in seven campuses...

  • Legal Director

    2 months ago


    London,, UK, United Kingdom Taylor Root Full time

    About the company:A leading multinational business is seeking a Legal Director to join its UK & Ireland leadership team. Reporting to the Managing Director, the successful candidate will provide comprehensive legal support and strategic direction. Manage the legal function, overseeing a lean legal team and provide legal support across areas including...