Director of Operations

2 months ago

London, UK, United Kingdom MŌDUM Full time

Job Title: Director of Operations

Location: Central London

Reports to: C- Level

Direct Reports: Head of Operations, Senior IT Manager, Facilities Manager


About the Role

A prestigious and high-growth luxury brand based in Mayfair, London, is seeking an experienced and strategic Director of Operations to drive operational efficiency and excellence across all functions. This is a unique opportunity for a proactive leader with a strong operational and technological background to play a pivotal role in the company's continued expansion, particularly into new markets like the US and the Middle East.


The ideal candidate will have a proven track record in managing complex operational processes and implementing data-driven solutions. They will bring a blend of analytical skills, leadership ability, and innovative thinking to support the company’s growth and sustainability.


Key Responsibilities


Operational Leadership:

  • Drive operational strategy and ensure alignment with the company’s overarching business goals.
  • Oversee daily operations, ensuring efficient processes across all departments.
  • Support new store openings, ensuring processes and standards are upheld.


Logistics Oversight:

  • Manage international logistics, ensuring timely delivery and cost-effective operations.
  • Develop best practices for logistics across all markets.


Inventory Control:

  • Implement effective inventory management strategies aimed at achieving zero stock loss.


Technology Management:

  • Develop a 5-year IT Roadmap aligned with the Business Plan.
  • Oversee ERP system management to ensure accuracy, efficiency, and seamless integration with new technologies.
  • Lead the introduction of a new clienteling system, manage IT infrastructure, and ensure cyber security and disaster recovery readiness.


Facilities Management:

  • Oversee all facility operations, including maintenance, safety, and compliance.


Security:

  • Manage the security team across multiple sites and lead initiatives to raise security awareness through training.


Compliance and Risk Management:

  • Ensure compliance with industry regulations and company policies, identifying and mitigating potential risks.


Process Improvement:

  • Lead initiatives to streamline processes and implement best practices to enhance operational efficiency.


Performance Management:

  • Establish performance metrics and monitor operations to ensure targets are met, implementing solutions where needed.


Team Development:

  • Mentor and develop operational staff, fostering a culture of continuous improvement and professional growth.

Budget Management:

  • Oversee budget development and management, driving cost-saving initiatives across operations.


Cross-Department Collaboration:

  • Work closely with finance, retail, HR, and other departments to ensure cohesive and efficient operations.


Qualifications & Experience

  • Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred).
  • 7+ years of experience in operations management, with at least 3 years in a leadership role.
  • Experience in manufacturing and knowledge of luxury, retail, or jewellery sectors (preferred).
  • Proven ability to drive operational excellence and achieve strategic goals.
  • Strong analytical, problem-solving, and project management skills.
  • Experience with market expansion initiatives, especially in the US and Middle East.
  • Advanced knowledge of Microsoft Business Central or a similar ERP system.
  • Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Experience in Luxury Jewellery or high luxury environments


This confidential role offers an exciting opportunity to shape the future of a renowned luxury brand. If you are a strategic thinker with a passion for operational excellence, we’d love to hear from you.


Please note that due to the high volume of applications, we may not be able to respond to every applicant. Apply today to join a leading luxury brand and drive impactful results

  • Operations Director

    2 months ago

    London,, UK, United Kingdom Troika Recruitment Full time

    The CompanySince launching in 2008, this company has established itself as an award-winning independent hospitality business operating across both retail and events hospitality. They operate in five iconic, large-scale London venues and their premium hospitality operations span events spaces, cafes, restaurants and bars. Service excellence,...

  • Managing Director

    1 month ago

    London,, UK, United Kingdom Insignia Group of Companies Full time

    The Managing Director for the new homeware line will play a pivotal role in launching, growing, and scaling a luxury homeware brand from the ground up. This is a high-level executive role that combines strategy, leadership, creativity, and operational expertise. The Managing Director will be responsible for overseeing all aspects of the brand’s...

  • Operations Director

    4 weeks ago

    London , London, UK, United Kingdom Restaurant Associates Full time

    Operations Director - London 27 Days holiday plus bank holidaysCar or Car allowanceBespoke training and development opportunitiesEnhanced matched Pension, life insurance and Private medicalDiscounts available via Perks at WorkAccess to employee assistance programmeFree meals whilst at workCareer development opportunitiesAs the Operations Director, you will...

  • Director of Marketing Operations

    5 months ago

    London,, UK, United Kingdom PPHE Hotel Group Full time

    Director of Marketing OperationsWe now have an opportunity for you to step into our brand new Director of Marketing Operations role where you'll oversee the Regional Marketing teams, and work alongside the VP of Brand & Content Marketing, Lifestyle and Brand/Content teams to effectively communicate the groups ongoing strategies via campaigns, public...

  • Director of Operations

    4 weeks ago

    London,, UK, United Kingdom PRS Full time

    Operations Director (Account-Based) (Facilities Management) Company Overview: We are a leading commercial real estate firm dedicated to providing exceptional services and innovative solutions to our clients. We empower our people to thrive, grow meaningful careers, and find a place where they belong. Whether you have extensive experience in commercial real...

  • Director of Operations

    3 weeks ago

    London, UK, United Kingdom NETWORX Full time

    Director of Operations London £78,858 ​Permanent 35 hours a week, Monday to Friday [(happy to talk explore working) The TUC is seeking a new Director of Operations. The successful candidate will be a skilled professional who is keen to work for the trade union movement. They will join the TUC’s senior leadership team and will report to the Assistant...

  • Operations Director

    2 days ago

    London,, UK, United Kingdom Oyster Full time

    Operations Director Thomas’s College Richmond, LondonSalary dependent on experienceMake a lasting impact. In the niche field of Estates & Facilities Management, the more senior you become, the fewer opportunities there seem to be to take your next step.Being comfortable is nice, but if you’re not in your last role, you’re probably looking for more.Like...

  • Operations Director

    4 weeks ago

    London,, UK, United Kingdom Nigel Wright Group Full time

    About The Clean SpaceWe are pleased to be working with one of our key clients, The Clean Space, in their search for a new Operations Director.Established in 2003, The Clean Space is a specialist commercial cleaning company with a clear purpose – making the places in which we work, live and learn – better, more enjoyable and safer. They deliver...

  • Director of Business Operations

    2 days ago

    London,, UK, United Kingdom Clear Engineering Recruitment Full time

    Business Operations DirectorCompetitive Salary + PackageLondon, UKAre you a leader in Business Operations who’s used to working in a start-up environment? One of our key clients, a start-up business within the Data Centre space, are looking for a Business Operations Director to join the team and help set up various functions within the business, whilst...

  • Director of Food and Beverage Operations

    2 weeks ago

    London,, UK, United Kingdom PPHE Hotel Group Full time

    Director of Food & Beverage OperationsAt PPHE hotel Group, we’re all about creating memorable experiences for our guests, and we believe that great food and beverage offerings are at the heart of that mission. Reporting into the VP Procurement Francois Chapoulet, the Director of F&B Operations will lead in ensuring excellence across our UK and Netherlands...

  • Director of Operations

    2 days ago

    London,, UK, United Kingdom Organic Recruitment Ltd Full time

    We are thrilled to present an exciting opportunity for the role of Director of Operations - Europe within a flourishing and rapidly expanding Aparthotels, boasting over 30 outstanding properties across iconic European cities.In this role, you will oversee the operations of the entire brand throughout Europe, collaborating closely with the Chief Operating...

  • Director Global Operations Technology

    2 days ago

    London,, UK, United Kingdom Nord Group - A GenHive Partner Full time

    Director, Global Operations Technology - Capital Markets Are you a seasoned technology leader ready to drive innovation in global capital markets?Nord Group have partnered with a multinational bank based in central London, who are seeking a visionary Director, Global Operations Technology to lead and transform Operations Technology within Capital Markets...

  • Operations Director

    3 weeks ago

    London, UK, UK, United Kingdom deverellsmith Full time

    Our client is a for-profit registered provider of affordable housing in London, dedicated to delivering high-quality, shared ownership homes.Job SummaryAs Operations Director, you will be responsible for leading the operational functions of the business, ensuring compliance with regulatory frameworks, and driving operational efficiency. You will be directly...

  • Senior Director of Operations

    2 weeks ago

    London,, UK, United Kingdom Exos Full time

    As the Senior Director of Fitness Center Operations, you will lead two Regional Directors overseeing international Health and Wellness professionals across Asia and Europe, delivering a premier onsite Corporate Wellness experience for a global Fortune 100 client. In this role, you will manage relationships with multiple client leaders, ensuring alignment on...

  • European Operations Director

    2 days ago

    London , London, UK, United Kingdom Staycity Group Full time

    Staycity Group: Welcome to Staycity Group, a thriving and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with 35 exceptional properties across iconic European cities like London, Dublin, Berlin, Edinburgh,...

  • Operations Director

    3 months ago

    London,, UK, United Kingdom Rix Capital Full time

    A large-scale, international single-family office of prominent tech entrepreneurs based in London is seeking a dynamic Operations Director to oversee the personal and professional affairs of the family. This role requires extensive project management and leadership experience, ideally within similar operational or family office environments, demonstrating a...

  • Director Of Infrastructure

    3 weeks ago

    London, UK, UK, United Kingdom InterQuest Group Full time

    Our client, a leading technology organization specializing in digital services and transformation, is seeking an accomplished Director Of Infrastructure & Operations to lead their IT Infrastructure and Operations function. This senior role will define and execute the I&O strategy, ensuring it delivers significant business value through operational...

  • Operations Director

    2 days ago

    London, UK, UK, United Kingdom The People Co. Full time

    Are you passionate about sustainability, operational excellence, and driving growth in a purpose-driven company? Our client is a brand leading B-Corp certified Food & Beverage company, committed to creating positive social and environmental impact while delivering exceptional products. The business is looking for an experienced Operations Director to lead...

  • Director of Operations

    2 days ago

    London,, UK, United Kingdom Technical Global Solutions Full time

    Role: Operations Director – Strategic Accounts (Finance)Location: London, UKEmployment type: PermanentSalary: up to £90,000Our client is a leading provider of end-to-end connectivity solutions, delivering structured cabling and managed services globally. They focus on ensuring business connectivity through design, build, deployment, and optimization....

  • Contract Director

    2 months ago

    London,, UK, United Kingdom COREcruitment Ltd Full time

    Contract Director – £100k + package – Soft FM - LondonWe are working on a great Contract Director role with a national catering and soft FM provider. This is a key contract within the portfolio that requires an established Soft FM operator who can really lead from the front.About the position: This is a large and multifunctional and complex contract to...