Assistant Restaurant Manager

2 weeks ago

Central London, London, United Kingdom Langan's Brasserie Full time

Main duties and responsibilities:

To ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

Support the delivery of business strategies

Seek and maximize revenue opportunities and minimize costs

To be accountable for the smooth operation of each restaurant shift

Consistently exceed guest expectations

Develop a motivated and high performing team committed to delivering clear goals

Develop a positive, direct and open relationship with all colleagues

Protect the health, safety and well being of our guests and colleagues

Be a change agent, constantly reviewing service delivery

Duties and responsibilities

Customer Service

Review and communicate unannounced diner reports and initiate required action

Develop a culture of actively seeking feedback from customers on a regular basis

Agree and implement actions to continuously improve the guest experience

Ensure customer request and feedback, both verbal and written are responded to promptly and efficiently

Maintain relationships within the immediate locality, namely residents

To provide a friendly, courteous, and professional service at all times

To provide a quick and efficient service.

To demonstrate a high standard of personal appearance and ensuring good personal hygiene.

To ensure the agreed standards of food service are always adhered to.

To manage employees ensuring that the correct standards and methods of service are maintained.

To ensure the efficient flow of service and standards are constantly met during service periods.

Managing Sales and Conversion

Support the implementation of revenue generation initiatives

Support the delivery and measurement of promotional activities, including staff incentives

Maximize incremental sales opportunities by adding customer value at every opportunity

To oversee the and ensure proper operation in the restaurant by all users

To ensure all up selling opportunities are maximized within the department.

To ensure all restaurant staff work hygienically and productively.

To create and implement sales promotions and staff incentives with authorization from the General Manager.

Financial Management

Review and communicate financial information to assist in proactive and timely decision making

Using key monitors, namely forecasting, to evaluate the restaurants performance and take appropriate action

Manage monthly restaurant stock-takes and review results and variances with relevant departments in conjunction with the restaurant manager

Ensure that in house control systems/audit requirements are adhered to

Maintain/develop restaurant/dispense bar control systems to meet or exceed food and beverage margins

Control costs without compromising standards and customer experience

Forecast potential revenues and costs for revenue/cost centers

People Development

Develop and encourage positive, direct, and open relationships amongst all colleagues

Support induction/mentor process through personal representation incl. completion of skills and standards

Support the creation of the calendar of training for the restaurant

Assist in employee relations in consultation with HR and restaurant manager as required

Manages the development of key team members and implements a succession plan, supported by the restaurant manager

To build and maintain an efficient team of employees, driving the team towards the objectives of the business.

To promote the training and development of staff to ensure standards are maintained and monitor all training and development within the department.

To manage all restaurant employees in line with the agreed skills and standards, giving regular feedback and appraisals.

To assess restaurant staff performance against the agreed skills and standards.

To constantly monitor the grooming and personal hygiene of the team.

Health & Safety

Understanding relevant H&S legislation and the implications that on the operation of the department

Communicating to the team their responsibilities within H&S

Ensure a safe workplace by identifying hazards and taking corrective action

Awareness of health and safety audit reports and the required action within the restaurant

Oversee and respond to all alleged food hygiene issues, namely food poisoning complaints in conjunction with the Executive Chef and Restaurant Manager

Identify maintenance activity required to uphold the required standard

Managing the Operation

Overseeing the preparation of rosters in line with forecasting

Ensure staffing levels reflect business demands maintaining productivity levels

Communicating and delegating duties to the team

Ensure each shift is reviewed and handovers/briefings are carried out

To ensure consistent communication from the restaurant to the manager

Keeping the team up to date about departmental and company activities through regular communication

Making it Happen

Stimulate change, challenge assumption and ways of working, to move the business forward

Maintain high level of communication with other departments to ensure an awareness of current priorities

Instill a culture of pride and ownership, always ensuring a seamless restaurant operation with ownership and desire to exceed expectation.

Encourage employee involvement

Develop standard operating procedures and manuals.

Produce training records.

To develop an open culture of communication, both formal and informal

To foster a culture of flexibility. Responding quickly and positively to changing requirements whether within the department or outside to meet business demands and guest service needs

To understand what is happening in other restaurants in the company, competitor restaurants and the external environment, and the implications for your own department.

To plan to ensure adequate resources are available

To be aware of potential highs and lows in the business and customer trends, and plan accordingly.


AMRT1_UKCT

  • Assistant Restaurant Manager

    2 weeks ago

    Central London, London, London, United Kingdom River Restaurant Full time

    We have a fantastic opportunity for an Assistant Restaurant Manager to join our passionate team at the River Restaurant by Gordon Ramsay.The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK...

  • Restaurant Assistant Manager

    4 weeks ago

    London, Greater London, United Kingdom The Restaurant Recruiter Full time

    Restaurant Assistant Manager / Floor Manager / Duty ManagerA well-established independent brand is seeking a dedicated individual to join their team as a Restaurant Assistant Manager / Floor Manager / Duty Manager. This role offers a competitive salary range of £37,500 to £40,000 per year.The Company:The company operates a large restaurant & cocktail bar...

  • Restaurant and People Administrator

    4 weeks ago

    Central London, London, United Kingdom Creative Restaurant Group Full time

    Job Title:Restaurant and People AdministratorLocation:On-site at Kioku and Humo RestaurantsReports to:General Manager and Head of PeopleDepartment:Front of House (FOH)Purpose of the Role:We are seeking a highly organized and proactive Restaurant and People Administrator to join our team at Kioku and Humo. This role is integral in supporting our restaurant...

  • Restaurant Operations Manager

    3 days ago

    London, Greater London, United Kingdom Oita Restaurant Full time

    About Oita RestaurantOita Restaurant is a fast-growing, trendy, and cozy Japanese restaurant with a beautiful outdoor garden, offering popular food and cocktails. We take pride in being named the best restaurant in Wood Green by our valued customers.Job SummaryWe are seeking a dedicated and skilled Restaurant Operations Manager to assist the Restaurant...

  • Restaurant Operations Manager

    3 days ago

    London, Greater London, United Kingdom Oita Restaurant Full time

    About Oita RestaurantOita Restaurant is a fast-growing, trendy, and cozy Japanese restaurant with a beautiful outdoor garden, offering popular food and cocktails. We take pride in being named the best restaurant in Wood Green by our valued customers.Job SummaryWe are seeking a dedicated and skilled Restaurant Operations Manager to assist the Restaurant...

  • Restaurant Operations Manager

    16 hours ago

    London, Greater London, United Kingdom Restaurant Associates Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Restaurant Associates. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurants, providing exceptional food experiences for our clients and customers.Key ResponsibilitiesAssist the...

  • Restaurant Operations Manager

    18 hours ago

    London, Greater London, United Kingdom Restaurant Associates Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Restaurant Associates. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurants, providing exceptional food experiences for our clients and customers.Key ResponsibilitiesAssist the...

  • Restaurant Operations Assistant

    17 hours ago

    London, Greater London, United Kingdom Boparan Restaurant Group Full time

    Job Summary:We are seeking a highly motivated and organized Restaurant Operations Assistant to join our team at Boparan Restaurant Group. As a key member of our restaurant team, you will play a vital role in assisting the General Manager in the day-to-day operations of our restaurant.Key Responsibilities:Monitor and support the training and development needs...

  • Restaurant Operations Assistant

    15 hours ago

    London, Greater London, United Kingdom Boparan Restaurant Group Full time

    Job Summary:We are seeking a highly motivated and organized Restaurant Operations Assistant to join our team at Boparan Restaurant Group. As a key member of our restaurant team, you will play a vital role in assisting the General Manager in the day-to-day operations of our restaurant.Key Responsibilities:Monitor and support the training and development needs...

  • Assistant Restaurant Manager

    5 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    **About Azumi Restaurant Group**We are a dynamic and innovative restaurant group dedicated to delivering exceptional dining experiences to our guests. Our team is passionate about providing outstanding service and quality food in a welcoming and vibrant atmosphere.**Job Summary**We are seeking a highly motivated and experienced Assistant Restaurant Manager...

  • Assistant Restaurant Manager

    7 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    **About Azumi Restaurant Group**We are a dynamic and innovative restaurant group dedicated to delivering exceptional dining experiences to our guests. Our team is passionate about providing outstanding service and quality food in a welcoming and vibrant atmosphere.**Job Summary**We are seeking a highly motivated and experienced Assistant Restaurant Manager...

  • Assistant Restaurant Manager

    4 weeks ago

    Central London, London, United Kingdom Hakkasan Mayfair Full time

    We are in search for an experienced, passionate and enthusiasticAssistant Restaurant Managerto join our fantastic Team at Hakkasan Mayfair London!The ideal Assistant Restaurant Manager has:A minimum of 2 year restaurant management experience within a fast paced environment; experience in a luxury venue would be a distinct advantageA good understanding of...

  • Restaurant Operations Manager

    4 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Azumi Restaurant Group. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.Key ResponsibilitiesLead and manage a...

  • Restaurant Operations Manager

    4 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Azumi Restaurant Group. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.Key ResponsibilitiesLead and manage a...

  • Assistant Restaurant Manager

    1 month ago

    Central London, London, London, United Kingdom Balthazar London Full time

    Balthazar, found in the heart of Covent Gardens theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment...

  • Restaurant Operations Manager

    5 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    **About Azumi Restaurant Group**We are a dynamic and innovative restaurant group dedicated to delivering exceptional dining experiences to our guests. Our team is passionate about providing outstanding service and quality food in a welcoming and vibrant atmosphere.**Job Summary**We are seeking a highly motivated and experienced Assistant Restaurant Manager...

  • Restaurant Operations Manager

    7 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    **About Azumi Restaurant Group**We are a dynamic and innovative restaurant group dedicated to delivering exceptional dining experiences to our guests. Our team is passionate about providing outstanding service and quality food in a welcoming and vibrant atmosphere.**Job Summary**We are seeking a highly motivated and experienced Assistant Restaurant Manager...

  • Restaurant Operations Manager

    5 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    **About Azumi Restaurant Group**We are a dynamic and innovative restaurant group dedicated to delivering exceptional dining experiences to our guests. Our team is passionate about providing outstanding service and quality food in a welcoming and vibrant atmosphere.**Job Summary**We are seeking a highly motivated and experienced Assistant Restaurant Manager...

  • Restaurant Operations Manager

    7 days ago

    London, Greater London, United Kingdom Azumi Restaurant Group Full time

    **About Azumi Restaurant Group**We are a dynamic and innovative restaurant group dedicated to delivering exceptional dining experiences to our guests. Our team is passionate about providing outstanding service and quality food in a welcoming and vibrant atmosphere.**Job Summary**We are seeking a highly motivated and experienced Assistant Restaurant Manager...

  • Assistant Restaurant Manager

    4 weeks ago

    Central London, London, United Kingdom Lavo by The BoTree Full time

    Tao Group Hospitality, the dynamic global hospitality company, with the widely recognized brands Hakkasan and Yauatcha, has expanded in London.LAVO London at The BoTree is HIRING!Were looking for an enthusiastic, confident and experienced Assistant Restaurant Manager to join our growing team.Details:Assistant Restaurant Manager role in a fast paced...