Property Administrator

4 weeks ago


London, UK, United Kingdom Tate Recruitment Full time

We are recruiting for a Property Administrator for a large Property Management firm. This is a position which will work alongside the lead of Residential and Property Managers to deliver exceptional, consistent service to both the current and potential residents of the site. You will be working for one of the most iconic sites in London you will be required to work in partnership with the Head of Residential to assist with record keeping, organisation, minute taking, diary management and communications. You will act as an ambassador for the business, whether face to face, in writing or by telephone to residents, visitors and contractors at all times. We are seeking a candidate who has had experience in a property administration, understanding of service charges and leases, with exceptional customer relationship and stakeholder management competencies and drive. We are looking for a candidate who is passionate about Property Management and wants to add value and be a part of a successful, growing team.


MONDAY TO FRIDAY IN OFFICE – non negotiable


Responsibilities will include;


  • Assisting the Property management team with general administrative support
  • Taking minutes for meetings.
  • Taking inbound phone calls, redirecting or taking messages as required.
  • Responding to resident queries promptly by telephone and email.
  • Creation of residents communications and newsletters.
  • Maintaining logbook of current and past contractors and onsite visitors.
  • Co-ordinating and Attending site jobs for contractor and residents, to support access
  • Chasing up logged works, contractor reports and generally supporting the repairs and
  • maintenance helpdesk
  • Handling alterations, pet requests and other lease related admin.
  • Monitoring and responding to comments on the Resident’s App.
  • Logging insurance claims and following through with contractors, with guidance from property
  • managers.
  • Assisting the Residential team with resident event planning, management and execution.
  • Assisting the team with marketing collateral.
  • Logging reactive maintenance enquiries and passing them onto Maintenance.
  • Supporting and guiding the concierge team, including recording procedures to empower team
  • members.
  • Other ad hoc duties as required.


What we are looking for;


  • At least 1 years’ experience in Property administrative support role within Leasehold Property
  • Ability to cope in a fast paced, high pressure environment
  • Ability to be flexible and work in an agile, constantly changing environment
  • Strong attention to detail and use of initiative
  • Excellent time management skills and prioritisation
  • Exceptional communication and customer service skills
  • Technical skills, Including proficiency With Microsoft Office Programs
  • Organizational skills
  • Ability to work under own initiative
  • Positive, professional and engaging approach
  • Ability to multitask

This is an INCREDIBLE opportunity to work with the best of the best and be a brand ambassador for one of the most an amazing heritage sites in London



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