Concessions and Services Manager

2 weeks ago


UK, UK, United Kingdom Morrisons Full time

About The Role


We have a fantastic new opening for a Business Development Manager - Retail Concessions to join our Services team. The post holder will focus on exciting new concession opportunities for our stores and online.


In this role you’ll support our competitive advantage and profitability by obtaining/ maintaining the right Concessions to complement our supermarkets, in line with popular and useful / Customer strategies.


You will be responsible for managing new initiatives alongside continually developing your categories in alignment to business and industry changes and growing the category through introduction of Concessions our customers


Some of your responsibilities will include:


  • Working with stakeholders to bring to life new and exciting Concessions into Morrisons.
  • Using best category management techniques to develop and deliver sales strategies, in line with your objectives and targets for the year
  • Ensuring detailed, forward-looking 5 year category plans are agreed and aligned to the wider business objectives, regularly reviewed based on changing business needs
  • Full accountability for the Concession relationship - both day to day and a point of escalation for your internal stakeholders
  • Maintaining credibility and building a reputation for delivery
  • Developing and maintaining a successful concession base through strong relationship management techniques, while actively identifying category growth through regular whole market engagement
  • Negotiating terms and ensuring compliant contracts are in place
  • Simplify processes to achieve revenue and mitigate operational risk
  • Focus on performance reporting for your respective area to ensure integrity of data


This is role operates over a four and a half day working week. Based at our fantastic head office in Bradford. Boasting an on-site restaurant, coffee shop, convenience and sample store, prayer room, free parking and regular company-wide events and promotions. Ideally, applicants will live within a reasonable distance of our office.



About You


We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we’re looking for someone who has:


  • Strong knowledge and experience in engaging new customers and or delivering shop in shop concepts, category management and building supplier relationships
  • Proven experience of creating and driving unified strategies in a complex business environment
  • Knowledge of retail markets and trends
  • Legal awareness in relation to third party planning processes and account management
  • Project Management skills
  • Management experience, to include development and mentoring
  • Proven experience of building relationships at all levels to drive commercial benefit


About The Team


Our Procurement Department moves faster than most. They make sure we have what we need when we need it. Whether that's IT and tech equipment or energy, waste and recycling services, through to PPE and hand sanitiser to keep our people safe, plus extra delivery vans that help us serve more customers than ever.


It's their job to build strong relationships with suppliers so they can source everything we need to keep our stores, depots and manufacturing sites running. Which, in turn, helps keep prices low for our customers.


It all means that every £1 the team saves is equivalent to taking £50 through our checkouts. And with a £1.2 billion annual spend, you can feel the impact of Procurement right across our business.


About The Company


Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.


Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.


We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.

Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…


Some of the benefits you can expect as follows;


  • 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family members (subject to fair usage)
  • Generous holiday entitlement
  • 4 and a half day working week with flexible working hours
  • Company pension contributions
  • Perks with over 850 retailers
  • Free parking onsite
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave


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