Service Manager

1 week ago


UK, UK, United Kingdom Vibrance Full time

Are you looking for a fulfilling & rewarding career?


Vibrance has an exciting opportunity for a Service Manager to join our team in Woodford Green. You will join us on a full-time basis, and in return, you will receive a competitive salary of £38,000 per annum, plus benefits.


You will be responsible for 2 services located within 5 minutes’ walk of each other.

Blueberry Close and Glengall Rd are registered care homes providing 24-hour care for adults with learning and physical disabilities.


We are proud to have earned both the Investors in People Gold accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.


About our Service Manager role:

As our Service Manager, you will support and enable people with Learning Disabilities to actively participate within the community at large, working within ‘Vibrances’ core values.


We are looking for a candidate who has experience of delivering services to people with complex needs, who will ensure that the service users receive a high-quality service, ensuring that their individual sessions are planned, executed, and monitored.


You will manage and supervise a dispersed staff team and ensure the co-ordination and delivery of a high-quality flexible service for people living in the community that best meets the needs of these individuals.


You will be expected on occasion to work some shifts and weekends when either service needs the additional support of the manager.


Responsibilities as our Service Manager will include:


  • Manage the quality of service provided and implementing improvements that reflect the needs of the Service Users
  • Managing the care support provided to the Service Users in a non-judgemental way based upon trust, honesty, transparency, and professional standards
  • Supporting Service Users with all daily living tasks and outings as appropriate and development reviews
  • Supporting people when out in the community and promoting a better understanding and awareness of Learning Difficulties and Physical disability issues in the general community
  • Liaising with other agencies / professional bodies, e.g. Community Learning Disability Services (CLDS), Commissioning Services, Social workers, Occupational Therapists & Physiotherapists to achieve common goals & highlighting any areas of concern.
  • Assisting in ensuring all appropriate records are maintained, in accordance with the appropriate regulatory body
  • Legislation, in both written, electronic and multimedia form as appropriate.
  • Challenging institutional models of care and behaviour, encouraging and developing innovation


In return for your skills, knowledge, and experience, you’ll enjoy:

  • A comprehensive training programme
  • Generous holiday entitlement
  • Pension scheme
  • Rewards and recognition for your service
  • AIG Lifeworks Work-life Assistance (24 hours)
  • Enhanced Maternity & Paternity Pay
  • Flexible Working Options (Subject to service requirements)
  • Learning & Development
  • Mindful Employer
  • Positive about Disability
  • DBS online applications paid by Vibrance
  • Long Service Awards


Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.


To join us as our Service Manager please click ‘apply’ now. We’d love to hear from you



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