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Technical Delivery Manager

3 months ago

London UK, UK, United Kingdom Response Informatics Full time

Skills required for the job

  • Proficient in critical/senior stakeholder management with hands on experience on stakeholder mapping & maintaining communication plans for multiple stakeholders in large scale complex projects with significant technical aspects.
  • Proficient in assessing the project critical risks, maintain registers, prioritization of risks and developing plan based upon risk mitigation techniques in line with project demands.
  • Demonstrate confidence to ensure project critical issues are timely actioned/resolved, however unpalatable, are brought to the attention of senior management through the escalation process to save project from jeopardy.
  • Excellent verbal and written skills on English language.
  • Interpersonal communication skills along influencing skills to build confidence with senior stakeholders and wider project squad.
  • Positive attitude, handling multiple projects, collaboration with team members, self-motivation, time management, ability to deliver assigned projects within stringent timelines & pressure are key attributes to this role.
  • Excellent skills to get aligned with organizational targets, adaptive towards organization changes, attention to details & practice self-reliance with awareness of when to seek support from line management.
  • Transition related skills required.
  • Understands the essentials of service delivery and is able to articulate the role of GBS in meeting their business objectives.
  • Has the confidence to ensure that the critical issues, however unpalatable, are brought to the attention of senior management through the escalation process
  • Strong grasp of process optimisation, including the importance of standardisation and the role of technology enablement.
  • Combines self-reliance with the awareness of when to seek support from line management.
  • Works collaboratively in a matrixed environment.