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Events Coordinator

3 months ago

West London London, London, United Kingdom Mortimer House Full time

About Maslow's

At Maslow's our mission is to create a collection of workspaces, members' houses, restaurants & bars that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings, always with an emphasis on locality, serving the needs of visitors and locals alike.

We opened the doors of our first site, Mortimer House in London's Fitzrovia, in late 2017. Our second London House - 1 Warwick, opened in Soho, March 2023.

Our ethos is inspired by Maslow's hierarchy of needs. We use a holistic approach to hospitality to create carefully considered spaces — be it physical, digital, intellectual or emotional — that are exquisite yet unpretentious, centred on helping people connect to what matters to them.

Role

We are seeking an Events Coordinator who will be responsible for administrative aspects of event planning and management at Maslow's, including internal partnership events, and external private events. You will actively pursue existing leads as well as proactively attract new clients, with the goal to create repeat business, whilst remaining an Ambassador for the House and build long lasting relationships with our members and partners.

Who we are looking for

  • You have sales experience in a hospitality driven, fast-paced, client facing environment.
  • You communicate clearly. You can explain anything to anyone.
  • You are a people person that enjoys building relationships.
  • You think on your feet. You like learning new things and you adapt quickly to changes.
  • You are passionate, motivated, and driven.
  • You are fun to be around, you wear a smile, and you are the kind of person your colleagues want to be friends with.
  • Strongly results oriented, ability to work independently and show initiative.
  • You enjoy exploring new ways to expand and enrich our diverse community.

Key Responsibilities

  • Proactively sell our events' space to both internal and external clients
  • Respond to all private hire and private dining enquires in a professional, timely and business focused manner.
  • Issue invoices and collect payments in a timely manner.
  • Create Function Sheets that provide suitable detail for Operations team to run events.
  • Creating sales opportunities for future events during client liaisons and during events, including possessing a strong working knowledge of the company to further these sales opportunities.
  • Conduct site visits/tours for potential clients.

Individual Responsibilities

  • Proactively respond to events enquiries to ensure that Meeting Rooms are hitting budget for Room Hire, Food and Beverage.
  • Act as the lead booker for rooftop events including developing future opportunities.
  • Proactively contacting previous meeting room bookers to develop a relationship and encourage future bookings.
  • Ensure that turnaround of enquiries is completed within 12 hours during the working week and 48 hours for weekend enquiries.
  • Create quarterly summaries of events within the meeting spaces, identifying opportunities to develop offer.
  • Managing issues or complaints onsite to troubleshoot issues and provide guests with positive experience.

What we offer in return

  • 50% discount on F&B onsite.
  • Reward and discounts platform.
  • SmartTech and CycleToWork schemes.
  • Access to delicious on shift meals.
  • Fun team events.

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