Customer Services Assistant

2 months ago


Crawley UK, West Sussex, United Kingdom Consult Full time

We're seeking a dynamic & dedicated Customer Service Assistant to join our clients' industry-leading team in Crawley.


About the Client:

Our client is a global leader in dental implants, restorative materials and CADCAM prosthetics and for over 60 years, they have been at the forefront of ground-breaking advancements in dentistry.


Their dedication to quality and constant innovation has positioned them as a global powerhouse, offering a comprehensive suite of products that enable dentists to improve the lives of patients by restoring their smiles and oral health.


About the Role:

As a Customer Service Assistant, you will play a vital role in ensuring customer satisfaction by providing timely and accurate support. Your responsibilities will include:

  • Handling inbound calls and emails from customers and sales representatives
  • Processing orders and payments efficiently
  • Tracking orders and providing updates to customers
  • Offering product advice and support
  • Addressing customer finance inquiries
  • Setting up accounts in our ERP system
  • Coordinating special deliveries or pickups
  • Adhering to compliance standards and regulations


What We're Looking For:

To succeed in this role, you will need:

  • Proven customer service experience
  • Proficiency in using ERP systems, such as SAP
  • Strong numerical and financial acumen
  • Excellent communication skills, both verbal and written
  • A team-oriented mindset and a willingness to help others
  • A keen eye for detail and a commitment to accuracy
  • A customer-focused approach and a pragmatic problem-solving style


What's On Offer:

Our client offers a very competitive base salary plus bonus structure, a comprehensive benefits package and a supportive work environment within a world-class facility.


If you're interested in the above role, then please click apply or get in touch to discuss further.


Consult will endeavour to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.



  • Crawley, West Sussex, United Kingdom DX Network Services Limited Full time

    About DX Network Services LimitedWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.What We OfferCompetitive Rates of PayCompany...


  • Crawley, West Sussex, United Kingdom DX Network Services Limited Full time

    About DX Network Services LimitedWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.What We OfferCompetitive Rates of PayCompany...


  • Crawley, West Sussex, United Kingdom Europcar Full time

    Job Title: Customer Service Returns AssistantAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Vehicle Returns team at Gatwick Airport. As a Customer Service Returns Assistant, you will play a key role in providing an exceptional customer experience at every stage of the rental process.Key Responsibilities:Provide...


  • Crawley, West Sussex, United Kingdom Europcar Full time

    Job Title: Customer Service Returns AssistantAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Vehicle Returns team at Gatwick Airport. As a Customer Service Returns Assistant, you will play a key role in providing an exceptional customer experience at every stage of the rental process.Key Responsibilities:Provide...


  • Crawley, West Sussex, United Kingdom DX Network Services Limited Full time

    About UsWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland, delivering the important things in life. Our mission is to provide exceptional customer service and ensure that every item we handle tells a story that makes a difference.Job DescriptionWe are seeking a highly skilled Customer Service...


  • Crawley, West Sussex, United Kingdom DX Network Services Limited Full time

    About UsWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland, delivering the important things in life. Our mission is to provide exceptional customer service and ensure that every item we handle tells a story that makes a difference.Job DescriptionWe are seeking a highly skilled Customer Service...

  • Sales Assistant

    1 week ago


    Crawley, West Sussex, United Kingdom Dunelm Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Dunelm in Crawley. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.Key Responsibilities:Serving Customers: Serve...


  • Crawley, West Sussex, United Kingdom Europcar Full time

    Job Title: Customer Service Returns AssistantJob Summary: We are seeking a Customer Service Returns Assistant to join our team at Europcar. As a key member of our vehicle returns team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide world-class customer service to our clientsWork in a fast-paced...


  • Crawley, West Sussex, United Kingdom Haskins Garden Centres Full time

    Customer Service AssistantWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Haskins Garden Centres. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Process sales at the...


  • Crawley, West Sussex, United Kingdom Haskins Garden Centres Full time

    Customer Service AssistantWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Haskins Garden Centres. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Process sales at the...


  • Crawley, West Sussex, United Kingdom Haskins Garden Centres Full time

    Customer Service AssistantWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Haskins Garden Centres. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Process sales and...


  • Crawley, West Sussex, United Kingdom Haskins Garden Centres Full time

    Customer Service AssistantWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Haskins Garden Centres. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Process sales and...


  • Crawley, West Sussex, United Kingdom Moto Full time

    About the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services areas. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesMaintain stock levels and ensure displays and fridges...


  • Crawley, West Sussex, United Kingdom Moto Full time

    About the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services areas. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesMaintain stock levels and ensure displays and fridges...


  • Crawley, West Sussex, United Kingdom Haskins Garden Centres Full time

    Customer Service AssistantWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Haskins Garden Centres. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Process sales at...


  • Crawley, West Sussex, United Kingdom Haskins Garden Centres Full time

    Customer Service AssistantWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Haskins Garden Centres. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Process sales at...


  • Crawley, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Crawley, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Crawley, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Crawley, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Crawley, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in the United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product selection,...


  • Crawley, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in the United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product selection,...