Client Executive Manager, Senior Vice President at Citi

7 days ago

London, UK, United Kingdom Citi Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client relationship management to Citi's Securities Services team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

The Client Executive within Securities Services is responsible for owning, developing and growing our platinum and priority client relationships ensuring client satisfaction, revenue growth, client profitability and efficiency.

The Client Executive should fully understand the strategies executed by their clients and look to develop the relationship to enhance the footprint of Citi products with the client. They will be expected to provide cross product coverage, primary focus on Custody, Fund Services and Execution Services. Priority, content and diversity of the work are dictated by the direction and demands of our clients and partners.

What you'll do:

Relationship Management:
  • Build long lasting trusted client relationships - be a trusted advisor, act as clients advocate within Citi.
  • Leads and coordinates negotiation of all legal contracts and business / risk updates (with oversight from Legal and Product).
  • Provides client with thought leadership on regulatory, industry and product solutions.
  • Work in partnership with Citi teams and the client in order to ensure Citi is a top provider for the client.
  • Understands existing and future products to propose recommendations
  • Ultimately responsible for Knowing the Client (KYC) and all associated approvals.
Financial:
  • Client facing role responsible for the retention of existing revenue and generating of new revenue with their client through cross-selling.
  • Understanding the client wallet, driving organic growth and the identification and execution of cross sell opportunities.
  • Accountable for client profitability and efficiency.
  • Negotiates pricing and terms for new products (in partnership with the Product organisation).
  • Delivers the firm: refers business to firm-wide partners.
Client Satisfaction:
  • Serves as an escalation point to engage client where not responsive to document remediation and renewal requests or when Client Service role cannot resolve.
  • Accountable for client satisfaction, working with internal teams to ensure quality delivery, adherence with Service Level Agreements and governance of the overall relationship internally and with the client.
  • Perform regular client reviews to determine overall client satisfaction and govern the action plans to address client concerns.
  • Drive continuous enhancement of Citi products and services to our clients working with product, operations and tech partners.
What we'll need from you:
  • Significant experience in a global financial institution with experience in client relationship management.
  • Experience of managing by influence and demonstrated ability to manage complex issue resolution.
  • Self-starter, good problem solver, results oriented.
  • Proven track record of cross selling skills.
  • Good knowledge of the Securities Services industry, the client segment and good cross product knowledge of the services provided by Citi and the ability to bring all elements together seamlessly thus delivering the right solution for the client.
  • A strong understanding of the regulatory, risk and control environment impacting our business.
  • Bachelor's degree/University degree or equivalent.
  • Master's degree preferred.
What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
  • A discretional annual performance related bonus.
  • Private medical insurance packages to suit your personal circumstances.
  • Employee assistance program.
  • Pension plan.
  • Paid parental leave.
  • Special discounts for employees, family, and friends.
  • Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

------------------------------------------------------
Job Family Group:
Institutional Sales------------------------------------------------------
Job Family:
Investor Sales------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting

  • Markets Communications

    7 days ago

    London, UK, United Kingdom Citi Full time

    About the job Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi's Enterprise Services and Public Affairs team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly...

  • Vice President

    3 weeks ago

    London,, UK, United Kingdom Walker Hamill Full time

    REF: GT53220Job Title: Vice PresidentIndustry: Infrastructure & Private EquityEmployment Type: PermanentLocation: LondonSalary Guide: Highly CompetitiveOur client is a global private equity and infrastructure investor with significant assets under management.DescriptionWe have partnered with them to find a Vice President for their London team, who will be...

  • UK&I Cluster London Transition Lead

    7 days ago

    London, UK, United Kingdom Citi Full time

    24760828 UK&I Cluster London Transition Lead - Senior Vice President Excited to grow your career? Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Real Estate Services. By joining Citi, you will become part of a global...

  • Credit Underwriter

    7 days ago

    London, UK, United Kingdom Citi Full time

    Citi continues to enhance its risk and controls framework by building out Institutional Credit Management (ICM), a function in the 1st Line of Defense, to house and consistently manage credit risk activities performed across its Institutional Client Group organization. ICM's objective is to provide integrated "end-to-end" credit underwriting,...

  • Equities Business Manager, Vice President at Citi

    7 days ago

    London, UK, United Kingdom Citi Full time

    Job Purpose: We are seeking an Equities Business Manager, VP to provide day-to-day support to the global Equity Business Execution lead (COO). The role will aid in the Supporting of the Global Head of Equities and the Exco in strategic and regulatory initiatives. It will work with the Equity Strategy team in delivering high quality content, articulating the...

  • Senior Vice President

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Job Purpose: Individual will work as part of the Underwriting team under the global Institutional Credit Management (ICM) group. The position covers the Real Money Funds portfolio and will be reporting to the local Head of Funds Underwriting. Job Background/Context: Institutional Credit Management (ICM) is a critical component of Citi's First Line...

  • Vice President of Digital Transformation

    1 month ago

    London,, UK, United Kingdom Anson McCade Full time

    Join Our Team as a Senior Vice President (Senior Manager) in Digital Consulting! Ready to lead impactful digital transformations in consulting? We're looking for a Senior Vice President (Senior Manager) for our Digital Consulting team. If you're passionate about leveraging technology to boost business performance and thrive in dynamic environments,...

  • Vice President

    3 weeks ago

    London,, UK, United Kingdom Madison Hunt Full time

    Madison Hunt is partnered with the Infrastructure, Power & Utilities M&A team of a boutique investment bank to hire a Vice President in London. The bank has built an excellent reputation, advising the leading infrastructure funds in Europe on middle-market buy and sell side deals across Europe. As deal flow continues to increase, the Vice President will play...

  • Credit Portfolio Manager, Senior Vice President at Citi

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Risk management Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing...

  • Senior Executive Assistant at Citi

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Senior Executive Assistant, Market Risk Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in executive assistance, diary management and travel planning to Citi's Risk Management team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a...

  • Vice President of Investment

    1 month ago

    London,, UK, United Kingdom Vita Full time

    Vice President - Investments - Emerging Markets; Infrastructure & ClimateOur client is looking to hire a Vice President, Investments (VP) to join the global investing team. The role reports to the MD for investments. As a member of the global investing team, the VP will contribute at every step in the investment process in a collaborative fashion with other...

  • Credit Portfolio Officer

    7 days ago

    London, UK, United Kingdom Citi Full time

    Institutional Credit Management (ICM) works closely with our front line businesses to serve as a critical component of our First Line of defense for wholesale and counterparty credit risk management and also with our Independent Risk partners to ensure best-in-class risk and controls, as well as client responsiveness. Key responsibilities include portfolio...

  • Vice President

    1 week ago

    London,, UK, United Kingdom Madison Hunt Full time

    Madison Hunt is exclusively partnered with a leading secondaries advisory firm to hire a Vice President for their growing Infrastructure team in London. With teams in New York and London, the firm advises the prominent investors globally on their capital raises, distribution, and secondary investments across all infrastructure asset classes – including but...

  • Client Solutions Content Manager

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client experience and custody to Citi's Custody Client Solutions team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing...

  • Vice President

    1 month ago

    London,, UK, United Kingdom Madison Hunt Full time

    Madison Hunt is exclusively partnered with a leading secondaries advisory firm to hire a Vice President for their growing Infrastructure team, based in London. With Infrastructure teams based in New York and London, the firm advise prominent investors on their capital raises, distribution, and secondary investments across all infrastructure asset classes.As...

  • Sales Content Manager, Vice President

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in visual communication and sales strategy implementation to build compelling slides that conform to branding and messaging standards. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted...

  • Transaction & Relationship Manager, Specialised Agency - Vice President at Citi

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in transaction implementation and contract negotiation to the Specialised Agency team of Citi's Issuer Services business By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner...

  • Compliance Chief Administration Office Business Execution Senior Lead

    7 days ago

    London, UK, United Kingdom Citi Full time

    This role sits within the Independent Compliance Risk Management (ICRM) Chief Administrative Office (CAO) within the Business Execution team. The role holder will serve as a program lead for cross-Business Execution initiatives and cross-functional initiatives. The Project Senior Lead is a strategic professional who closely follows latest trends in own...

  • Risk Supervision

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk and control, problem solving and communication to Citi's Markets Operations Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly...

  • Compensation Senior Analyst

    4 weeks ago

    London, UK, United Kingdom Citi Full time

    Job Title - Compensation Senior Analyst Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The...