Help Desk Analyst

2 weeks ago


Twickenham UK, London, United Kingdom Computappoint Full time

Junior Helpdesk Analyst (1st/2nd Line, ITIL, Service Desk) – SW London – 3-4 days onsite - up to £30k



Key Skills: SQL, ITIL, IT Helpdesk Systems, M365, Customer Support, Troubleshooting, Automation)



This is an exciting opportunity for a Junior Helpdesk Analyst to join an innovative and ambitious organisation who are leading experts in content management and enterprise automation technologies providing 1st/2nd line support.



As a Junior Helpdesk Analyst you will be responsible for taking ownership of 1st and 2nd line technical issues, providing support to end users and escalating more complex issues.



The following are essential:

  • A minimum of 6 months experience in a similar IT support role, providing 1st/2nd line support
  • Experience of working with SQL
  • ITIL Frameworks
  • Experience troubleshooting technical issues
  • Working with both M365 and Microsoft on-prem applications
  • SharePoint experience
  • Excellent problem-solving and communication skills



Junior Helpdesk Analyst (1st/2nd Line, ITIL, Service Desk) – SW London – 3-4 days onsite - up to £30k



Key Skills: SQL, ITIL, IT Helpdesk Systems, M365, Customer Support, Troubleshooting, Automation)



Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.



  • Hendon, UK, North West London, United Kingdom GAIL's Full time

    Purpose of the roleA hands-on role to lead and deliver service level agreements with the wider business and drive change for the Help Desk.Suggest and drive improvements in processes and technology. We are looking to roll out AI driven support and self help as part of move to a next generation helpdesk project.Successfully triage tickets and deliver...

  • Service Desk Analyst

    2 weeks ago


    City Of London, UK, Central London, United Kingdom Premier Group Recruitment Full time

    Service Desk AnalystLocation: London Salary: up to £30,000 depending on experienceOn-siteWe are looking for a 1st Line Support Engineer to join the Service Desk team for a large MSP client of ours.You will be joining a Microsoft Gold Partner and be responsible for providing support to their client via phone, email, chat and other remote connections.You will...


  • City Of London, UK, Central London, United Kingdom Quant Capital Full time

    Graduate Trading Desk Engineer - Quant Trading2025 graduates or 1 Year of experienceQuant Capital is urgently looking for a Graduate Trading Desk Engineer to join our high profile client.Our client is a top-tier global proprietary trading firm that leverages the latest technology, sophisticated algorithms and deep knowledge to trade in capital markets...

  • Risk Analyst

    3 months ago


    City Of London, UK, Central London, United Kingdom Vallum Associates Full time

    Role: Risk AnalystLocation: LondonClient: Trading HouseSalary: Up to £70kRoleI am excited to be advertising a position for a Risk Analyst within a global commodity Trading House based in London.ResponsibilitiesAs a Risk Analyst, your main responsibilities will be:Implementing risk management strategies for soft commodities trading activityLiaising with...

  • Risk Analyst

    2 months ago


    City Of London, UK, Central London, United Kingdom Vallum Associates Full time

    Role: Risk AnalystLocation: LondonClient: Trading HouseSalary: Up to £100kRoleI am excited to be advertising a position for a Risk Analyst within a global Metals Trading House based in London.ResponsibilitiesAs a Risk Analyst, your main responsibilities will be:Implementing risk management strategies for metals trading activityLiaising with Traders to...


  • Chiswick, UK, West London, United Kingdom JCW Full time

    Job Title: Operational Risk Analyst (Junior to mid level)Location: London (Chiswick)Position Summary:Are you an aspiring Operational Risk professional looking to make a difference? We’re seeking a proactive and hands-on Operational Risk Analyst to strengthen our risk framework for non-U.S. operations. In this role, you'll work closely with regional...

  • Portfolio Analyst

    4 weeks ago


    Croydon, UK, London, United Kingdom Peregrine Full time

    Join us an SEO Portfolio Analyst for our client the Home Office. At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the...


  • Wembley, UK, North West London, United Kingdom Solutions Driven Full time

    Are you a data-driven finance professional with a knack for turning numbers into strategic insights? Join our team as an FP&A Analyst and help shape our company's financial future!What You'll Do:- Analyze sales, customer, and market data to guide business decisions- Develop financial models for forecasting and profitability analysis- Create impactful...


  • Bromley, UK, South East London, United Kingdom Required IT Full time

    Join a financial services organisation that makes a real difference! We’re seeking an enthusiastic PMO Analyst to support our growing delivery team. This permanent role involves coordinating large IT and business change projects, ensuring they’re delivered on time, within scope, and to high-quality standards.What You’ll Do:Support project governance,...

  • Data Analyst

    1 month ago


    Croydon, UK, London, United Kingdom Pine Walk Capital Limited Full time

    About Pine WalkPine Walk Capital is a business platform helping insurance teams to grow. Pine Walk provides a wrap-around set of support functions and delivers best in class service across executive management, consultancy, finance, compliance, and IT. Pine Walk works with highly motivated niche insurance teams that deal in complicated and innovative...

  • Lead Analyst

    3 weeks ago


    City Of London, UK, Central London, United Kingdom Harnham Full time

    LEAD DATA ANALYST - HYBRID (3 days in office) - LONDONUp To £95,000The company are looking for an experienced Lead Data Analyst to join their team, where you'll leverage data to optimise supply chain logistics, streamline warehouse processes, and enhance their operations.In this role, you'll dive into the heart of their logistics and warehouse...

  • Finance Data Analyst

    2 weeks ago


    City Of London, UK, Central London, United Kingdom HFG Insurance Recruitment Full time

    A growing London market insurance business are looking for a Finance Data Analyst to be responsible for supporting the Head of Syndicate FP&A in developing and delivering financial plans as well as helping with the implementation of Anaplan and being the main point of contact for any issues that may come up with that.Key ResponsibilitiesSupport the Head of...


  • City Of London, UK, Central London, United Kingdom Selby Jennings Full time

    Job Title: Investment Risk AnalystLocation: LondonEmployment Type: Full-TimeAbout the Role:Our clients are seeking an Investment Risk Analyst to join their team and support their portfolio and risk management strategies. The ideal candidate will have a keen understanding of financial markets, risk management frameworks, and a strong analytical background....


  • Clapham, UK, South West London, United Kingdom hush homewear ltd Full time

    CUSTOMER INSIGHTS ANALYSTHush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 20 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 135 employees across head office and retail, creating and selling a beautiful range of women’s clothing...


  • City Of London, UK, Central London, United Kingdom Intec Select Full time

    Data and Insights AnalystLondon – Hybrid £45K - £50K + Package An excellent opportunity has arisen with a global brand for a Data and Insights Analyst. You will create a data and insights driven culture that aligns data with the delivery of our client’s three-year strategy. You will deliver actionable insights that will drive business decisions...


  • Hounslow, UK, West London, United Kingdom Carbon60 Full time

    Carbon60 are working with a major UK airport who are in need of a Finance Analyst with excellent business partnering skills to join their aviation team.Job Specifics:Salary: Up to £56k + benefits + 10-20% OTE bonus.Office Location: Hounslow, West London.Working Flex: 3 days per week required in the office.OverviewYou will play a key role in bringing clarity...

  • ⭐ Data

    2 months ago


    City Of London, UK, Central London, United Kingdom Culture Guru Full time

    Data & Insights Analyst Salary: £50,000 + up to 7.5% annual bonus + benefits (Private Health, Free Gym Membership, up to 12% Pension Contribution)Hours: 09:00hrs - 17:00hrs (with a true 9-5 culture)Start: Immediate (willing to wait for notice period)Contract: Permanent / Full-Time - (Hybrid) 2 day WFHLocation: London, Liverpool Street Culture Guru is...


  • Ealing, UK, West London, United Kingdom Fortus Recruitment Full time

    Resident Liaison OfficerWest LondonUp to £35,000 plus car allowanceOur client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team.Our client are based in West London and they are carrying out internal and external planned maintenance to scattered properties. Works...

  • Candidate Consultant

    2 months ago


    City Of London, UK, Central London, United Kingdom Handle Recruitment Full time

    Are you an HR administrator looking to utilise your skills and expand your career in a busy, fast paced recruitment environment? Or are you currently working in a resourcing role in recruitment and want to progress your career partnering the creative industries? If you are an admin whizz wanting to add a new dimension to your career then look no further,...

  • Commercial Analyst

    1 month ago


    West Wickham, UK, South East London, United Kingdom DUAL UK Full time

    The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.ResponsibilitiesWork with senior management to establish KPIs...