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Security Operations Manager

4 months ago

London, UK, United Kingdom BDO Full time
Ideas | People | Trust

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We'll broaden your horizons

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to.

We'll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint.

Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also:
  • Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy. Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance.
  • Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered.
  • Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed.
  • Manage security operational production incidents and participate in problem and change management forums.
  • Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated.
  • Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services.
  • Report on the implementation of technical controls to support and enforce defined security policies.
  • Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics.
  • Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics
  • Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations.
  • Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
  • Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment.
  • Oversee incident response, threat detection, and mitigation efforts
You'll be someone with:
  • A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel
  • An interest in automation of Security operation function including artificial intelligence
  • An understanding of Microsoft security product portfolio
  • CISSP/CISM (Desired)
  • CCSP/SSCP (Desired)
  • Proven experience in Cybersecurity and IT Operations (Required)
  • DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE
You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We're in it together

Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.

We're looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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