Multilingual Customer Service Advisor

1 week ago


Huddersfield UK, West Yorkshire, United Kingdom Camira Full time

About our company

Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.


Purpose of the role

To ensure holistic support to customers relating to order management, enquiry management and discrepancy management. Act as the customer’s advocate to ensure that you and Camira business delivers a world class customer service experience to every customer, every time. The role requires good English and Spanish language and written skills.


The day to day

  • To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
  • Promptly manage customers and Area Business Manager’s requirements by handling incoming communications, enabling them to act with speed and ease
  • Ensure customer product and lead time requirements are met by ensuring the accuracy and timeliness of order entry
  • Conduct rigorous daily open order management for all customer accounts so that best possible lead times are achieved, and customers are kept appraised
  • Identify the key satisfaction drivers for your customers, aligning your work and the internal business to continuously, enhance service and customer satisfaction
  • Make it easy and pleasurable for customers to deal with us: foster trust, open communication, and a positive ‘can do’ culture
  • Build and nurture relationships with team, internal departments, and sales teams to ensure alignment to customer needs and a team approach
  • Be the customer’s advocate within the Camira business, facilitating best in class service via all internal departments on our customer’s behalf


Other considerations

  • This role requires you to speak and read fluently in English and Spanish.
  • Ability to manage pressure and deadlines within a team environment, prioritising within a busy and changeable workload
  • A natural trouble-shooter, collaborative in solving issues for your customer
  • Continuous improvement orientated, deliver customer-focused service innovation that enhances customer satisfaction
  • Acquire and hone a deep product knowledge to allow enquiry response, cross selling and substitution suggestions - thus maximising sales, service level and customer satisfaction.


Camira Values

Our success lies in our customer’s success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.

Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.


Apply today

At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.

Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.


  • Sales Advisor

    4 weeks ago


    Leeds, UK, West Yorkshire, United Kingdom Zachary Daniels Part time

    Luxury Sales Advisor | Leeds | Up to £12.00ph + Commission Our client is a global luxury fashion brand now seeking a friendly sales professional to join their team in Leeds. The brand is known for their chic, effortless pieces across fashion and accessories. As the Sales Advisor you will deliver exceptional customer service and an unforgettable luxury...


  • Middlesbrough, UK, North Yorkshire, United Kingdom Oval Recruit Ltd. Full time

    Customer Service Advisor – Inbound Calls / Financial ServicesMiddlesbrough - £excellent basic & package Monday – Friday (8.45am – 5pm) occasional requirements outside of this. A leading UK Financial Services Group who have won numerous industry awards for excellence and Investment in People are looking to recruit experienced Inbound Contact Centre...

  • Patient Advisor

    2 weeks ago


    Leeds, UK, West Yorkshire, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorHours - Full Time - 40 HoursLocation: Leeds with travel to Huddersfield ClinicSalary: £24,000 + bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving...

  • People Advisor

    1 month ago


    Leeds, UK, West Yorkshire, United Kingdom First Bus Full time

    Job Title: People AdvisorLocation: Leeds/Hybrid Contract Type: Full Time/PermanentAbout UsFirst Bus is a leading provider of transport services, committed to delivering excellent service to our passengers across the UK. We help our passengers achieve over a million journeys every day, with a fleet of 5000+ buses and 14,000+ colleagues. We pride ourselves on...


  • Coventry, UK, West Midlands, United Kingdom Leasys Full time

    Contract Adjustment ExecutiveProviding a best-in-class customer experience and service through meeting agreed objectives with clear processes’ whilst at all times adding additional value to the customer.The contract adjustment executive will look after all extension/reschedule enquiries from customers, the Sales team, or during the end of contract process...


  • Leeds, UK, West Yorkshire, United Kingdom Lucy Walker Recruitment Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where accuracy and attention to detail are paramount? Do you remember receiving excellent customer service and what this looks like?If so, we have an exciting opportunity for you to join a superb Leeds business as a Customer Service Executive. We are...


  • Leeds, UK, West Yorkshire, United Kingdom Hays Full time

    Hays HR are currently supporting a client with the recruitment of a HR Advisor on a 12 month contract basis. This role will be responsible for providing a comprehensive generalist HR service to the business, where you will get involved across all aspects of the employee life cycle, with a key focus on employee relations.Your ResponsibilitiesProviding first...


  • Leeds, UK, West Yorkshire, United Kingdom HARRON HOMES LIMITED Full time

    Key Purpose of RoleTo be responsible for the management of the Customer Service Department including but not limited to: Department employees, management meetings, reporting and data, effective resolution of defects and complaints reported, implementing, and maintaining company procedures and policies, and introducing consistent improvements within the...


  • Leeds, UK, West Yorkshire, United Kingdom HARRON HOMES LIMITED Full time

    Key Purpose of RoleTo be responsible for the management of the Customer Service Department including but not limited to: Department employees, management meetings, reporting and data, effective resolution of defects and complaints reported, implementing, and maintaining company procedures and policies, and introducing consistent improvements within the...

  • Service Engineer

    1 month ago


    Huddersfield, UK, West Yorkshire, United Kingdom Mansell Recruitment Group Full time

    A Manufacturer and supplier of machine tools and industrial equipment are searching for a Mechanical biased Field Service Engineer to join their growing team.• You must be comfortable to work within a variety of customer premises, from small subcontract engineering machine shops to large Blue Chip national and international engineering companies.• You...


  • Wakefield, UK, West Yorkshire, United Kingdom Lucy Walker Recruitment Full time

    We have a fantastic opportunity with one of our clients based in West Yorkshire, who are recruiting for a Customer Service Team Leader. This is a unique opportunity and for the right candidate, will present an opportunity to develop a team and grow your career with a market leader.Our client is committed to adapting to the changing landscape of health and...

  • Security Advisor

    2 weeks ago


    Leeds, UK, West Yorkshire, United Kingdom Wipro Full time

    The company:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as a “Top Employer” as part of the Top Employer Institute annual listings.A...


  • Bradford, UK, West Yorkshire, United Kingdom Chillblast Group Full time

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's...


  • Hammersmith, UK, West London, United Kingdom SLS Recruitment Ltd Full time

    Sales and Customer Service - No Experience RequiredDue to massive growth over the last 6 months, our client are looking for bubbly, enthusiastic new talent to join their sales and customer service team.You do not need previous sales or customer service experience, but a can do attitude and self motivated & enthusiastic personality is a must!Our client is...

  • Patient Advisor

    2 weeks ago


    Sheffield, UK, South Yorkshire, United Kingdom Optical Express Full time

    Job Title – Patient AdvisorLocation – MeadowhallHours – 40 hoursSalary – £24,000 per annum, bonus & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and...

  • HSQE Advisor

    1 month ago


    Normanton, UK, West Yorkshire, United Kingdom Keltbray Infrastructure Services Full time

    Keltbray Infrastructure Services Limited’s Energy division are hiring for a HSQE Advisor to join our distribution team based in Normanton. This is a permanent office/site-based roleThe role will involve the provision of competent health, safety, quality (assurance) and site environmental advice. Ensuring inspections and guidance for the site staff and...

  • Customer Experience

    1 week ago


    Bradford, UK, West Yorkshire, United Kingdom Cosmos Solutions Group Full time

    About UsWe are a customer-focused company dedicated to delivering exceptional experiences and operational excellence. We pride ourselves on building strong relationships with our customers and suppliers, ensuring every interaction is seamless and rewarding. Join us as we continue to grow and make a difference in our industry.The RoleWe are seeking a...


  • Leeds, UK, West Yorkshire, United Kingdom Marks Sattin Full time

    Marks Sattin Executive Search is working with a Buy and Build Multisite PE Backed Healthcare Services business in their search for a best-in-class CFO. The CFO will partner with the CEO and the Private Equity firm as they embark on the next stage of the business's growth trajectory towards a successful exit.Responsibilities:Work with senior management...


  • Hammersmith, UK, West London, United Kingdom Magpie Recruitment Full time

    Senior HR AdvisorHammersmith4 days Office 1 day from home£45,000Are you a driven and high-achieving HR professional looking to join a dynamic, entrepreneurial business? Our client, a privately owned and self-funded business, is recruiting a Senior HR Advisor to support their ambitious growth. They are a group of companies including two Foreign Exchange...


  • Harrogate, UK, North Yorkshire, United Kingdom Wynne Consulting Full time

    ONSITE OCCUPATIONAL HEALTH ADVISOR - HARROGATE*** Must be eligible to work in the UK ***The Onsite Occupational Health Advisor (OHA) will be responsible for delivering a full range of Occupational Health services, including comprehensive case management and health surveillance. The role involves supporting the health and well-being of employees by providing...