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Export Manager
3 months ago
Job Title: Export/Freight Manager (Sea/Ocean)
Location: Liverpool
Salary: £45 - £49K (DOE) + Car Allowance
Core Hours: Mon – Fri 09:00-17:30hrs
Contract: Permanent
Company & Role
Operating in 145 countries internationally, with a combined total of 14,000 employee’s, our client is a global leading Logistics business, specialising in the safe and timely delivery of sea freight across the globe.
We are currently recruiting for an experienced Export/Freight Manager (Sea/Ocean), to be 100% office based, at our client’s premises in Liverpool, Merseyside.
As the Export/Freight Manager, your duties will include:
- Lead the Export Operations team to continue to provide exceptional solutions and services to clients and internal customers.
- Train and develop the teams to attain Operational Excellence across all service provisions.
- Support the customer experience team in delivering information, visibility and support to the customers.
- Assist in defining budgets and managing the P&L for the branch.
- Drive Continuous Improvement Programs to develop and provide new and improved services and products.
- Serve as an escalation point for customer and team issues, ensuring swift resolution.
- Collaborate with branch and country management to set strategic goals and financial targets.
- Cultivate a KPI-focused, results-driven team culture centred on communication, innovation, and accuracy.
The successful Export/Freight Manager will have the following skills & experience;
- Must have a proven working history of Ocean Freight experience.
- Proven track record in Operations Management.
- Experience in People Management.
- Knowledge of ISO quality standards.
- Excellent verbal and written communication skills.
- Ability to thrive under pressure and manage time effectively.
- Enthusiastic and flexible approach, with the ability for motivating teams
