Senior Project Manager- Employee Experience-

1 month ago


UK, UK, United Kingdom Korn Ferry Full time

COMPANY BACKGROUND & CULTURE


Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

We offer five core solutions:

• Organizational Strategy

• Assessment and Succession

• Talent Acquisition

• Leadership Development

• Total Rewards


KF Listen

Korn Ferry Listen offers a full suite of employee experience (EX) feedback programs including annual engagement surveys, pulse solutions, onboarding/exit surveys, and culture diagnostics.

All of our programs include:

  • Fit-for-purpose surveys with benchmarked questions, so clients can ask the right questions at the right time to the right people, leveraging our survey design expertise and IP.
  • Best practice dashboard​s providing relevant insights for managers and leaders, empowering them to move faster with more accuracy.
  • Program management and implementation services to set up and configure the platform, delivering unmatched speed, data security, and platform reliability.
  • Advisory services to drive continuous improvement and close experience gaps.

The Role

Maternity Cover (Temp role)

The purpose of this role is to lead our clients professionally through complex global employee survey projects.

On Senior Project Manager (i.e. Senior Consultant) level, you will be part of our EMEA KF Listen Delivery team and work primarily with European clients who are identified as key accounts.


Key Accountabilities

  • Responsible for handling multiple large sized, complex projects, throughout the whole project lifecycle from kick-off to project closure ensuring that scope, timing, resources and client expectations are managed
  • Responsible for high quality of all client deliverables and project documentation and act as a central coordinator for all requests and activities to deliver successfully to the client
  • Responsible for coordinating and collaborating with client and Korn Ferry team members and other stakeholders; sharing issues, mitigating risks, communicating regularly and leading meetings
  • Responsible for overall project profitability, forecasts and preparing invoices
  • Develops and coaches more junior colleagues and contributes to best practice materials and continuous improvements


Skills and Experience

  • Education in International Business Administration, HR, Market Research, or IT preferred. Additional formal education (e.g. Organizational Psychology, Social Sciences) a real advantage
  • Track record of successfully managed complex projects according to defined KPIs and aligning several different project team members
  • Thorough understanding of administrative and project management processes and documentation standards
  • Ability to build trust, develop/maintain relationships and be confident to challenge and influence senior people with clients and consultants at all levels.
  • Ability to hold informed and credible discussions articulating how Korn Ferry can help address the client’s needs
  • Strong organisational and analytical skills with a strong customer service ethic and quality mindset
  • Enthusiastic, proactive, and adaptable team player; passionate about working in an international and culturally diverse context and team
  • Advanced Microsoft Office skills; particularly Excel and PowerPoint
  • Fluency in English,
  • further languages a plus (ideally German, Spanish, French, or Arabic)



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