Night Manager

2 weeks ago


East London London, UK, United Kingdom The Hoxton Shoreditch Full time

The Hoxton, Shoreditch our first hotel found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and were bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants Hoxton Grill and Llama Inn.

What youll do

  • Weve got a popular bar and restaurant, so the role is very varied but heres an overview of what we see you doing in this role
  • Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries
  • Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy
  • Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise
  • Lead your night team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions
Qualifications

What were looking for

  • Most important is that you know how to provide a great and memorable guest experience whether its for someone staying with us or just stepping in for a drink or a bite to eat
  • Previous experience in hospitality is an advantage but not a must
  • People who know you would likely describe you as unflappable; youve got plenty of experience dealing with different types of requests successfully
  • Individuals. Youre looking for a place where you can be you; no clones in suits here
  • Passion for hospitality whether thats a drink, a meal, an event or a bed for the night
  • Youre all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • Youre not precious. We leave our egos at the door and help get stuff done
  • Youre up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together wed have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information

Whats in it for you

  • Competitive salary
  • 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
  • Its ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners.
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
  • Goes without saying, but well feed you during your shift.
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us)
  • Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
  • Extra time off to volunteer with one of our partner charities.
  • Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties we know how to have a good time
  • Enhanced family leave for when youre expanding your family.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

AMRT1_UKCT


  • Night Manager

    4 weeks ago


    East London, UK, United Kingdom Canary Riverside Plaza Hotel Full time

    A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.We are currently recruiting aNight Managerto be a part of our main Ambassador of the Hotel, the Front Office Department.Set within the historic wharfs and quays of East London, Canary Riverside Plaza is the only five-star...

  • Night Manager

    1 month ago


    East London, London, UK, United Kingdom AXIOM HOSPITALITY LIMITED Full time

    Salary - 28080.00We are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer £28,080.00 per annum Permanent, full-time contract (38.50hrs...


  • East London, UK, United Kingdom Hampton by Hilton London City Full time

    Dominus Group, the London-based property developer and investment group, is looking for an Assistant Night Manager to join their new site, Hampton by Hilton London City, in the historic Aldgate. Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group. The hotel is a stones...

  • Night Manager

    4 weeks ago


    East London, London, UK, United Kingdom TRIBE London Canary Wharf Full time

    We are looking for an unflappable, confident Night Manager to join our TRIBE as we launched our first TRIBE Hotel into the London market in 2022.Conceived for a new type of traveller, its all about the mix. Unapologetic modern designed hotels that confidently mix n match mainstream style with bespoke eye catching and iconic pieces. The result is a bold and...

  • Night Receptionist

    4 weeks ago


    East London, UK, United Kingdom Canary Riverside Plaza Hotel Full time

    A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.We are currently recruiting a driven and welcomingNight Receptionist (Casual)to be a part of our main Welcoming gem, the Ambassador of the Hotel, the Front Office (Nights) Department.Set within the historic wharfs and quays...

  • Night Manager

    2 weeks ago


    South East London, UK, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.We are currently looking for a fun and engaging Night Manager to join our team. Our Front...

  • General Manager

    4 weeks ago


    East London, UK, United Kingdom Appetite 4 Recruitment Full time

    General Manager Lively Late Night Venue - Fantastic Training & Career Development - Successful Group - Big on Events Up to £46,000 Package*** Hackney *** About the Company:Stunning late-night venue in the heart of Hackney, big on lively brunches & cocktails!Lots of layers to this awesome site, excellent food offering, big on cocktails & coffee too, as well...


  • London, UK, United Kingdom The Ned Careers Full time

    Our Front Office team are the friendly face of The Ned to all of our Hotel guests, creating memorable experiences with every interaction. We are looking for a professional and organised individual to support the leadership of our night time operation.Do you want to join one of the best places to work in hospitality?What’s the role?Assistant Night...

  • Night Auditor

    4 days ago


    South East London, UK, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.As the Night Auditor, you will be responsible for ensuring the smooth and efficient...


  • East London, UK, United Kingdom Canary Riverside Plaza Hotel Full time

    A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.We are currently recruiting a proactive and drivenRoom Service Coordinator (Nights)to be a part of our main Guest Culinary Gem of the Hotel, the Food and Beverage (Room Service) Department.Set within the historic wharfs and...

  • Night Receptionist

    2 weeks ago


    London, UK, United Kingdom The Cavendish London Full time

    We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Night Receptionist. As a Night Receptionist you will: Be the first point of contact during the night for guests, visitors and colleagues delivering an excellent guest experienceManages night hotel operations by checking arrivals and departures...

  • Night Concierge

    3 weeks ago


    South East London, UK, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. Position: Night Concierge Location: Royal Arsenal Working...

  • Night Concierge

    3 weeks ago


    East London, UK, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as a Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. Position: Night Concierge Location: Cityscape Working Hours: 4...

  • Night Concierge

    4 days ago


    South East London, UK, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.Position: Night ConciergeLocation: The CornicheWorking Hours:...

  • Night Chef

    2 weeks ago


    London, UK, United Kingdom The Ned Careers Full time

    The Ned boasts 10 restaurants each serving a unique style of cuisine from around the world. As Night Chef you will lead a section overnight preparing amazing food to our members, guests, and customers of Millie’s or In-Room menuDo you want to join one of the best places to work in hospitality?What’s the role?Night ChefWhere will you be working?The Ned...

  • Night Chef

    3 months ago


    London, UK, United Kingdom ETM Group Careers Full time

    In our kitchens as a Night Chef you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, passion is the main ingredient we look for in all our kitchens. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on...

  • Operations Specialist

    4 weeks ago


    London,, UK, United Kingdom Port Full time

    About PortPort is a technology company that aims to decarbonise last mile delivery industry via e-hubs by providing a full e-mobility package: efficient, long-range electric vehicles (e-bikes, e-mopeds, cargo e-bikes, e-scooters), dedicated software, charging, parking and maintenance on a subscription to individual couriers and delivery firms. Operating in 2...

  • Night Concierge

    3 weeks ago


    South East London, UK, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. Position: Night Concierge Location: The Corniche Working...

  • General Manager

    4 weeks ago


    East London, UK, United Kingdom Browns Full time

    At Browns West India Quay we recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. Join us at Browns...

  • Site Manager

    2 weeks ago


    London, UK, UK, United Kingdom Portview Full time

    We create extraordinary spaces, experiences and finishes that transform great ideas into exceptional realities. It is this passion for perfection that drives us to deliver fit-out projects of the highest standard for some of the world’s most prestigious brands.With over 40 years of fit-out experience, we have the people, the expertise and the relationships...