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Office Administrator

4 months ago

Wimborne Minster UK, UK, United Kingdom May & Stephens Full time

Office Administrator

£23,700

Wimborne


Our client is one of the UK’s leading lift engineering companies, which operates nationally. Due to growth, they are keen to on board an experienced Administrator to work within the service team. You will be joining a highly successful, family-run business, where the team prides itself on its friendly, welcoming, and supportive environment.


About your new role:


Acting as the point of contact between engineers and clients, the Service Administrator will be responsible for coordinating and booking engineer site visits and updating clients on any issues and/or works. Reporting to the team leader, you will:

  • Liaise with engineers and working alongside supervisors
  • Providing updates on Jobs and booking engineers into sites as required
  • Prepare client reports using client portals
  • Assisting Supervisors and Managers
  • Update spreadsheets and prepare daily lift update reports for your designated area
  • Support the wider team with any additional ad-hoc duties


About you:


This role is perfect for you if you’re a strong Administrator, with excellent customer service, communication, and organisational skills. Upon joining the team, you will receive full training on processes and systems used within the business, so previous experience in the industry is not essential. Our client has an excellent reputation in the market, and you will essentially act as an ambassador for them – so a can-do attitude and desire to deliver excellent customer service levels is the key to your success in this role.


As Administrator you will be:


  • Proficient in MS office including Excel
  • A strong communicator – both written and verbal
  • Proactive and able to use your own initiative
  • Highly organised and able to juggle multiple tasks


What’s in it for you?


The opportunity to join a fantastic family-run business, which supports its employee’s progression and growth. Upon joining the business, you will be in receipt of a competitive salary of £23,700 and a range of benefits.


Everything else you need to know:


  • Working hours are Monday to Friday – 8 am – 5 pm
  • On-site parking is available/easy reach of the mainline station


Interviews are taking place now, so please send your CV to apply